Two very nice sales men who between them answered all the questions I had about the products I was interested in. I've been in and put of the store for approx 12 months trying to decide upon the r... See more
Company replied
South West Coast Path, Taw Wharf,Unit 2, EX31 2BN Barnstaple, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Two very nice sales men who between them answered all the questions I had about the products I was interested in. I've been in and put of the store for approx 12 months trying to decide upon the r... See more
Company replied
Kieron is a fantastic salesperson who has great knowledge and attention to detail. He answered all our questions, was attentive and personable without being pushy. Brilliant service - and the reaso... See more
Company replied
Had bad experience with a fellow furniture store, so decided to try DFS and soon as we walked in, felt totally different. We were left to browse at our own comfort and offered a coffee whilst looking.... See more
Company replied
We went to dfs in Barnstaple and found the whole experience very relaxed. Time to look around and very helpful assistances . Very polite and conscientious
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company

South West Coast Path, Taw Wharf,Unit 2, EX31 2BN, Barnstaple, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The salesman approached us and asked if we needed any help.He sat with us while we discussed the item of furniture in which I was interested.He explained the discounts. He was quietly spoken,not at
all pushy.
He was very pleasant and helpful.

Reply from DFS Furniture - Barnstaple
Jamie the sales person was excellent. He was efficient, personable and knowledgeable.

Reply from DFS Furniture - Barnstaple
We bought our new couch in DFS Barnstaple. we had a very helpful and very nice salesman, named JIM.
very knowledgeable, he advised us about everything we should know.

Reply from DFS Furniture - Barnstaple
Brilliant experience while looking to buy new sofa.
Jim answered all our queries and we eventually decided on a lovely sofa.
Thanks Jim for all your help.

Reply from DFS Furniture - Barnstaple

Reply from DFS Furniture - Barnstaple
Great service, Jamie was very helpful, explained everything we needed to know, very happy with our purchase

Reply from DFS Furniture - Barnstaple
The salesman Tim was very professional and courteous throughout our visit and made the whole experience easy and enjoyable

Reply from DFS Furniture - Barnstaple
Sorry did not get the name of lady serving me, she was very polite and helpful, all I can say is thank you DFS

Reply from DFS Furniture - Barnstaple
Louise was very helpful and knew her products well
Very polite and knowledgeable about the range in store and even items not in stock
Took time with us despite not been clear about what we wanted.

Reply from DFS Furniture - Barnstaple
Im not sure of the mans name who served us but he said he was quite new to DFS Barnstaple, he was very helpful and very professional, he helped us select what we wanted and took us through the ordering process, he was the reason we decided to buy you products.

Reply from DFS Furniture - Barnstaple
I went in to order my new furniture today, the sales man was polite and helpful and patiently answered my questions. I wait with excitement for it to be delivered 😊

Reply from DFS Furniture - Barnstaple
Jim was helpful without being pushy; knowledgeable and polite.

Reply from DFS Furniture - Barnstaple
Everyone that attended us was very friendly, not pushy at all and once I'd made a decision very efficient.

Reply from DFS Furniture - Barnstaple
The store smells amaising, always is.
The staff are amaising, was seen by the manager yesterday who was so helpful, went back today with family member to help me decide, we were helped by Tim and I finally made my purchase through him, all very easy and a pleasure. I went to this store after the furniture warehouse staff couldn't have cared less, sooo pleased I did.

Reply from DFS Furniture - Barnstaple

Reply from DFS Furniture - Barnstaple

Reply from DFS Furniture - Barnstaple

Reply from DFS Furniture - Barnstaple
Fantastic service once again from DFS .
Thank you so much

Reply from DFS Furniture - Barnstaple
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.