DevilNight Reviews 993

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are thrilled with their purchases, consistently highlighting the excellent quality and craftsmanship of the products, from clothing to accessories. People frequently praise the flattering fit and beautiful designs, noting that items often exceed expectations and look exactly as pictured. The customer service also receives high marks for being helpful, friendly, and communicative, assisting with sizing questions and delivery inquiries. Reviewers appreciate the wide variety of unique items available and often recommend the company, expressing intentions to order again due to consistent satisfaction with both product and service. However, some customers also noted issues with delivery times, with orders sometimes taking longer than expected to arrive. A few other people also felt that the product quality was poor, citing issues like faulty zips, damaged lace, or items not matching the online description. There were also instances where customers experienced problems with stock availability after placing an order or faced difficulties with refunds and communication regarding cancellations.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers expressing satisfaction with the... See more

Quality

People report positive experiences with quality, with many reviewers praising the high-quality materials,... See more

Order

Users describe positive interactions with order, with many customers expressing satisfaction with the... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers reporting swift delivery, some... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as brilliant,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered Red Vintage Gothic Swallow Tail Suit for Men ready for my wedding next year and I am so impressed with how it looks and feels. It is absolutely craftmenswork. the instructions for sizing on... See more

Rated 5 out of 5 stars

From the moment I took it out of the packaging, the quality was evident. ​The fit is incredibly flattering. The waist creates a beautiful, defined silhouette, and the bottom of the dress flows wonderf... See more

Rated 5 out of 5 stars

So much cool goth clothing on their site! I was first questionable about the quality till it arrived. Its very good and sturdy not feeling like it would rip easily and the details are insane on some o... See more

Rated 5 out of 5 stars

I ordered a pair of Black Gothic Punk Rock Multi Buckle Knee high platform Boots with Skulls💀 M141 from Devilnight in size 39 uk 6 The customer service was extremely helpful and friendly... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Women's Clothing Store

Information provided by various external sources

At DevilNight find you lolita clothing,gothic clothing,punk clothing,medieval clothing and victorian clothing.All these alternative clothing are fashion design and well-made.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

993 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Great Experience!

I bought a beautiful gothic coat from DevilByNight over the Christmas period, and had an excellent experience. The coat itself was beautiful, and the measurement charts on the website when purchasing were very detailed and helpful. Despite being in the busy Christmas period, the package arrived in perfect time without delays, and I was given frequent, accurate updates on the shipping and delivery, which was very helpful. Communication with the seller was easy and they were very polite and pleasant, and made sure that my package had arrived safely which was a nice touch. Definitely recommend, especially for gothic and alternative clothes!!!

1 January 2025
Unprompted review
Rated 5 out of 5 stars

Great for Alternative Clothes

Really good website for finding alternative clothes at a decent price in AUD. The website itself can be a bit tough to navigate but overall I had a pleasant experience buying from them. I will purchase from them again in the future.

26 December 2024
Unprompted review
Rated 5 out of 5 stars

Will purchase again!!

Great communication! The item was delivered in perfect condition and packaged very well. The fabric and detail to the dress is BEAUTIFUL! Will definitely purchase again in the future :)

4 January 2025
Unprompted review
Rated 5 out of 5 stars

I am very happy to have received this…

I am very happy to have received this shirt and these two pants. I find the shirt particularly magnificent. The Victorian Gothic style is where I want to be in the future. the color is beautiful and the details are super cool

The pants are super stylish and highlight my t-shirts and shirts. It complements my version of gothic perfectly. That is to say a mixture of elegance and comfort

Thank you for all that. You made a man happy

6 January 2025
Unprompted review
Rated 1 out of 5 stars

nearly a month for my refund and still waiting

So I ordered a couple of items that I was then told were out of stock and I requested a refund, the order was placed on 03/12, they said the refund would be 5-7 days, I have messaged a few times since and keep being told the same thing, I am going to be raising a paypal dispute now as they have stopped replying to me after a nearly a month of requesting it. Ridiculous, happy to take the money but will do anything but give it back.

3 December 2024
Unprompted review
Rated 5 out of 5 stars

Fast delivery for good items

SUPER fast delivery, clothing items are high quality, they're a bit pricey but still the best price compared to other websites selling the same items, and accurate size charts.

19 December 2024
Unprompted review
Rated 5 out of 5 stars

Coat to die for *************

When we decided to buy a Lolita coat for our daughter, we found that there was nothing on the market for her size. So we came across the website Devilnight.co.uk. It was scary to order, it is much more convenient to buy something in a store after trying it on, but this company offers custom-made coats in the customer's sizes. The order was made much earlier than indicated on the website and a week later the coat arrived in the UK. The coat is unrealistically beautiful and fits our daughter like a glove. Very beautiful, she looks like a princess from a fairy tale. Very good material. The customer service is simply amazing. Can I recommend this business? Definitely yes. Thank you very much. You make people happy.

3 December 2024
Unprompted review
Rated 1 out of 5 stars

For UK customers avoid this company

For UK customers avoid this company, they have a UK facing website but are NOT a UK traded company. They do NOT offer returns and will spin you round in circles on their customer support. I would say the quality of the items is fairly good, so if you are confident you will keep the item it is okay.

28 November 2024
Unprompted review
Rated 5 out of 5 stars

So Happy!

Ordered from the States and was worried about the shipping time but I received my package quickly and am absolutely in love. I ordered a steampunk dress for New Year's Eve and I am in love. It's georgous!

22 November 2024
Unprompted review
Rated 5 out of 5 stars

Fast dispatch, good communication

Fast dispatch, shipping was fast, untill it actually arrived in the UK and was with Yodel.
There were issues with Yodel, but DevilNight were great at communication with me and also chased Yodel too.

Item fit well and was true to the size chart sizing and looks so beautiful.

Thank you!

14 November 2024
Unprompted review
Rated 5 out of 5 stars

One for your bookmarks

Delivery was faster than expected. A great little gothic web store, one to keep in your bookmarks. Also, Devil Night often retains stock of items which are out of stock everywhere else! Highly recommended

7 November 2024
Unprompted review
Rated 1 out of 5 stars

Avoid at all cost!

The item only seems similar to the product on their website. Deceiving UK domain, item took over 2 weeks to arrive and a total nightmare if you want to return. It is not straightforward, there will be emails back and forth before coming to an agreement (!!!) and you'll then have to fork the high cost of sending it back to China. I should have checked the 1 star reviews, it's a repeating pattern. Absolutely to avoid!

4 November 2024
Unprompted review

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