DevilNight Reviews 993

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are thrilled with their purchases, consistently highlighting the excellent quality and craftsmanship of the products, from clothing to accessories. People frequently praise the flattering fit and beautiful designs, noting that items often exceed expectations and look exactly as pictured. The customer service also receives high marks for being helpful, friendly, and communicative, assisting with sizing questions and delivery inquiries. Reviewers appreciate the wide variety of unique items available and often recommend the company, expressing intentions to order again due to consistent satisfaction with both product and service. However, some customers also noted issues with delivery times, with orders sometimes taking longer than expected to arrive. A few other people also felt that the product quality was poor, citing issues like faulty zips, damaged lace, or items not matching the online description. There were also instances where customers experienced problems with stock availability after placing an order or faced difficulties with refunds and communication regarding cancellations.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers expressing satisfaction with the... See more

Quality

People report positive experiences with quality, with many reviewers praising the high-quality materials,... See more

Order

Users describe positive interactions with order, with many customers expressing satisfaction with the... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers reporting swift delivery, some... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as brilliant,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered Red Vintage Gothic Swallow Tail Suit for Men ready for my wedding next year and I am so impressed with how it looks and feels. It is absolutely craftmenswork. the instructions for sizing on... See more

Rated 5 out of 5 stars

From the moment I took it out of the packaging, the quality was evident. ​The fit is incredibly flattering. The waist creates a beautiful, defined silhouette, and the bottom of the dress flows wonderf... See more

Rated 5 out of 5 stars

So much cool goth clothing on their site! I was first questionable about the quality till it arrived. Its very good and sturdy not feeling like it would rip easily and the details are insane on some o... See more

Rated 5 out of 5 stars

I ordered a pair of Black Gothic Punk Rock Multi Buckle Knee high platform Boots with Skulls💀 M141 from Devilnight in size 39 uk 6 The customer service was extremely helpful and friendly... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Women's Clothing Store

Information provided by various external sources

At DevilNight find you lolita clothing,gothic clothing,punk clothing,medieval clothing and victorian clothing.All these alternative clothing are fashion design and well-made.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

993 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Very nice customer service :)

Ordered a dress, and although it wasn’t in stock, I was able to choose another dress and received a gift alongside it. Customer service was very friendly and responsive! :)

10 April 2025
Unprompted review
Rated 5 out of 5 stars

Just perfect

The dress first really well, although its kinda hard to get the corset on but thats not a Problem. Its true to the picture and looks exactly like shown. Shipping didnt take that long either. Cutest dress ever! :3

2 April 2025
Unprompted review
Rated 5 out of 5 stars

Great shopping website

I ordered a dress and its exactly as described and shown in the pictures. Size and measurements were accurate and it fits me perfectly. The package arrived at the estimated date in perfect condition. I will buy from them again.

7 April 2025
Unprompted review
Rated 5 out of 5 stars

Awesome customer service

Awesome customer service. The clothes were so beautiful and so well made. The size chart was actually super helpful. Super fast shipping. Will probably buy again in the future

17 March 2025
Unprompted review
Rated 5 out of 5 stars

Wow what awesome customer service

Wow what awesome customer service! The dress is GORGEOUS!!!! Exactly as pictured. I chose the size by the wrong measurement and had to change it so reached out to customer service and we couldn’t be happier! Wedding dress quality - I’m so impressed and pleased! Took a month to get it but did get it well in time for prom. Will post pics once that occurs. We’ll be ordering from Devilnight again! Thanks for taking such good care of us!

22 February 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely love my dress

Absolutely love my dress, I’m so excited to wear it to prom!! They were very helpful with all my requests and the dress fits perfectly and shipped pretty quickly. Thank you!!

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Really good website !

I'm really happy with my purchase. I wanted an Eva Lady for a long time, but I wasn't sure about the size. I asked them an advice and it was good !
The dress is really pretty, arrived fast and safely to me.

The staff wrote to me about each processing of my order. It's perfect 🥰

1 March 2025
Unprompted review
Rated 5 out of 5 stars

Great quality clothing

Clothing items are great quality and true to size. They have a wide range of options available which is great. Customer service reached out to me about the size of the shoes I ordered, the shoes are also amazing and comfy to walk in. I will buy from them again!

10 March 2025
Unprompted review
Rated 5 out of 5 stars

Great quality items

Ordered a mans gothic suit, amazing quality and by using the sites sizing chart it fits perfectly. The order also arrived within a week so it was fast delivery.
Would definitely buy from Devilnight again.

10 March 2025
Unprompted review
Rated 1 out of 5 stars

Most comfortable boots I've ever had but

Ordered some boots from devilnight and surprisingly they fit my massive sized 14 feet perfectly, the most comfortable boots I've ever had

Edit - Though they are comfy, merely 5 days of wearing them and they're already broken. Speaking to the company leads to them just offering a £10 coupon for their store instead of a refund.
I need to dispute it with the bank

8 March 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service..

I've ordered from Devilnight a few times and every time has been great. Their customer service is excellent, resolving any problems I've had. I recently ordered an outfit for my husband, which arrived within six days! But the jacket was a bit tight. I got in touch with Devilnight asking for their advise on an exchange. They suggested I pay a small amount for postage and they would send me a bigger size and also keep the smaller one. The quality of the garments are very good, I've bought five victorian goth dresses previously and they're all made perfectly with no faults. I would definitely recommend ordering from Devilnight.

20 February 2025
Unprompted review
Rated 5 out of 5 stars

I received the Black Gothic Night Count…

I received the Black Gothic Night Count Vampire Long Cloak Coat. I was very worried after reading reviews but was pleasantly surprised that these worries are unfounded. Its a fantastic outfit and perfect for my performance art project. Its got good weight and feels great. If your hesitaing to buy dont be. You wont be disappointed! Its the best thing I have ever bought.

14 February 2025
Unprompted review
Rated 5 out of 5 stars

Best gothic website ever!!

I absolutely love this website!! I've been in the market for a more gothic style for a while and waistcoats have become a key part of my fashion sense. The variety DevilNight has for style is absolutely tremendous and scratches the itch I had!

The customer service is amazing too; the first item I bought was a striped v-neck waistcoat, but I had ordered a size too small. After some back and forth, they said I can keep the one I bought but also offered to send me a bigger size if I was happy to pay for shipper. So basically I recieved an extra waistcoat that would've originally have cost me an arm and a leg. And I was very happy with it <3

I just recently bought another waistcoat, this time in leather (in the correct size this time) and was more than satisfied! Both the quality and even the shipping time was fantastic. And even that, I recieved a kind message asking if I was satisfied which is such a small thing but really appreciated. All in all, I will continue to buy again. Thank you DevilNight ^^

P.S. They also have sales often!

8 February 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. I made a mistake on ordering the size and emailed DevilNight asking to correct it. They replied quickly and made the change at no charge. I am very satisfied and will become a regular customer.

27 January 2025
Unprompted review
Rated 5 out of 5 stars

Not a bad experience

I was worried after I'd purchased the items then read reviews but honestly I cannot fault the service nor the products. Customer service kept in touch, extremely polite, no hassle whatsoever. One item was out of stock so they offered an alternative which I was happy to accept (I understand this may not suit everyone and can be annoying) but the items (coat, pants and shirt) Where amazing! Great quality items and the detail is gorgeous 😍 really happy and will be ordering again in the future.
Items delivered in just over 2 weeks to Ireland.

22 January 2025
Unprompted review

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