Stephanie was very approachable and non-judgemental. She responded quickly and dealt with my query efficiently. Although I compared her quote with another, the dates differed. I told her I’d confirm t... See more

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Company details
Written by the company
With a wealth of experience in the travel industry, our dedicated team of specialist long-haul consultants are passionate about discovering and sharing new and exciting destinations and offer their expertise, knowledge and personal experience based on a variety of premier long-haul destinations across the globe.
Contact info
United Kingdom
- www.destination2.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
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Excellent service from Sohit
Fabulous service from Sohit kept me updated on price changes and made sure all was correct during booking process
Just booked a family trip to Mexico…
Just booked a family trip to Mexico using Destination2. Sohit Lakhanpal was our agent, he was extremely helpful, we saved money booing via Destination2, it was expensive to book direct or through Booking.com. Would happily recommend.
Mauritius holiday booked.
I have today booked a holiday with Destination2 and the booking was expertly handled by Tracy Jagger. It is the first time that I have used Destination2. Over the years I have used many travel agents. I must say that the service given by Tracy was first class. She is knowledgeable and her advice was much appreciated. No hard sell just sound and honest advice and treatment. Would certainly recommend them and based on the experience so far I will be a return customer.
Great service
Great service, even with me asking A Lot of questions and changing flights a few times Preeti was extremely helpful and accommodating.
Great price for a customised holiday booking
Great price for a customised holiday. Thank you for helping us plan our holiday. It's not until November but I am sure it will be great.
Very disappointing experience with…
Very disappointing experience with Destination2.
I booked a 10-night all-inclusive holiday to Long Beach Mauritius for two people, expecting the package description to accurately reflect what was included. After arrival, however, we discovered several important restrictions and additional charges that had not been clearly disclosed before booking.
These included restrictions at certain restaurants, the exclusion of Hasu from the all-inclusive package, limits such as one main course per person, and additional food surcharges. These conditions materially affected the holiday and were not what I reasonably understood I had purchased.
I raised a formal complaint with Destination2 and explained that clearer information before booking would have allowed me to make a properly informed decision. Unfortunately, I did not feel that my concerns or request for appropriate compensation were handled fairly or satisfactorily.
When customers spend thousands of pounds on a premium holiday, all exclusions, restaurant restrictions and potential surcharges should be clearly highlighted before payment—not discovered after arriving at the resort.
Based on my experience, I would not book with Destination2 again. I strongly recommend that prospective customers request written confirmation of every all-inclusive entitlement, exclusion and surcharge before completing a booking.

Reply from Destination2
Shauna was very helpful in booking my…
Shauna was very helpful in booking my holiday and then helping me to re arrange at a later date, due to our sudden change of circumstances. Thank you for very much for all of your kind help!
Very good experience booking our…
Very good experience booking our holiday with Destination2. The agent, Preeti, was first class and made sure that everything was clear and exactly what we asked for. Highly recommend.
Very patient and helpful.
Stephen made deciding on a hotel a lot…
Stephen made deciding on a hotel a lot easier than hours of online searching. He listened to what I was looking for and quickly emailed a shortlist to me. These were great choices. I have used destination2 before and would highly recommend them especially Stephen for his helpfulness and friendliness.
Really happy with my service
Really happy with my service, quick and easy to book holidays
Hi AlfredGadsby
Hi AlfredGadsby , Thank you great job.
He was so good and friendly on the phone to me couldn't have asked for better , he sent every thing itenary car transfers to hotels etc amazing guy i have never witnessed this before he got the perfect cruise for me Andy niece so looking forward to it , he is golden you have a great guy there.
Thank you
Miss GILLIAN Holland
Booking my holiday was easy
Just booked a holiday through the Destination 2 website. Good price, easy to do. Bit different to the way some major travel agents operate, but so far so good. I have received my confirmation travel documents by email today. I was initially a little concerned after reading negative reviews on Trust Pilot but so far so good, still have my fingers crossed that the trip will all go smoothly, but will have to wait until next June to find out.
I will be sure to leave a further review after my holiday
Beth was excellent
Beth was excellent , holiday now booked and impressive value for money compared to another smaller travel agent
Booked another trip with Shauna
Booked another trip with Shauna, really happy with the service and would book again.
Great service by Keely
Keely was friendly, knowledgeable and polite throughout the booking process. She answered all of our questions and made the process very straightforward.
It was really good to speak to an…pleasant easy booking
It was really good to speak to an advisor that new exactly what they were doing and explained everything really well in a friendly and helpful manner .Preeti brought to our attention alternatives regarding flight times which we hadn’t considered , extremely useful for us and made our holiday booking pleasurable.
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