DestinaHolidays Reviews 

562
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Customer service in resolving issues by Charlie was excellent. Accommodated all my requests with no fuss. The confirmation of my E-Tickets came through within the hour and able to book seats, meal res... See more

Rated 5 out of 5 stars

I was initially skeptical due to the good price I got on a one way ticket to Dublin, but I traveled and have been back, so it's legit. Easy peasy, will use again, highly recommend!

Company replied

Rated 5 out of 5 stars

Although unsure at first, I confirmed via the internet that DestinaHolidays was legit. I booked 2 one way flights to Barcelona and SAVED $1000 on each Polaris business class ticket! After confirmatio... See more

Company replied

Rated 5 out of 5 stars

My daughter recommended I use the app that led me to your site. I expected lots of glitches, restarts and redirects. But your site was wonderfully transparent, offering choices and ease to use. Found... See more

Company replied

Company details

  1. Tour Operator
  2. Travel Agency

Written by the company

Custom made tour packages, Sightseeings, Hotels, Cruises, Group travel. Our tailor-made itineraries are curated to accommodate all your travel requirements and to give you a wholesome experience.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

562 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(562)

22 reviews in the last 12 months

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Rated 1 out of 5 stars

If I can give 0 stars I would

If I can give 0 stars I would. They have no customer service that actually works. We had an emergency on our trip and needed assistance rescheduling our flight and to see what our options were while we were out of the country. We tried to called destina for two days straight nobody answered to help us

13 May 2024
Unprompted review
DestinaHolidays logo

Reply from DestinaHolidays

Sorry for the inconvenience. We have rectified the phone issue.

Rated 5 out of 5 stars

great deal

great deal - no hidden fees and fast!

11 May 2024
Unprompted review
DestinaHolidays logo

Reply from DestinaHolidays

Thank your for your feedback, we appreciate.

Have a safe flight.

Rated 3 out of 5 stars

Canadian customer who does not have…

Canadian customer who does not have international calling ability on his mobile is expected to call Texas to confirm - this is silly and a nuisance. Setup a toll free number or have a Canadian number available. Alternatively communicate via WhatsApp or email should be available

3 May 2024
Unprompted review
DestinaHolidays logo

Reply from DestinaHolidays

Dear Shabir
We truly appreciate your feedback,
We do have a Canadian local number, also listed on Google search under Destina Holidays.

416-907 9899

Thanks again for your time & have a safe flight.

Customer Support.

Rated 5 out of 5 stars

Flights: From expensive to book now…..

Flight tickets have been expensive. We keep waiting for flights prices to drop but they have only increaseing with layover times from 8 to 16 hours. Crazy…. Until One of my sights popped up with an amazing deal thru Destina holidays. We choose our flight, input information and in no time our reservation was confirmed and received thru emaj. Needless to say we booked our flight. Destina site was convenient and easy to access. I would highly recommend them.

21 April 2024
Unprompted review
DestinaHolidays logo

Reply from DestinaHolidays

Dear customer,
We truly appreciate your review.
Have a safe flight.

Rated 3 out of 5 stars

Price depends on the country's card you use!

Easy transaction, clear information, best price BUT after inserting my Mexican credit card information, I had to choose the country and Mexico wasn't available! many countries from different continents but not Mexico?! So I switched the currency and country on the top right of the webpage to Mexico and I got a different price for the same ticket but the increase was almos 400 dollars!!! why is that? I finally deleted the mexican card number and used my US debit card: 1,100 dollars instead of 1,500! Still don't know why that increase!

15 April 2024
Unprompted review
Rated 4 out of 5 stars

Very good experience with a few hiccups

I purchased tickets via a third-party website which led me to Destina Holidays. While I was initially apprehensive (I'd never heard of this company before) I ended up having on of the best flight experiences. A cancelled flight and a rebooking landed me in first class on my way back (thanks Delta!) so this definitely led me to form a rather positive opinion of DH. The representative I spoke to was very communicative and helpful; he informed me that my baggage wasn't included in one of my flights but that he'd try to work something out, and did. I saved 75$ there. Tickets were issued the day of the purchase.

I had two issues with the service. The first was the calling. Shortly after purchasing your tickets, a representative calls you to confirm the purchase. I don't live in the States and my phone plan doesn't include international calls, so I had to purchase an add-on to call them back; that was a hassle. The second was that no pdf of my e-tickets was issued, so while I did technically have tickets, I didn't have them on my phone and always had to wait in line to print my boarding pass. Moreover none of the codes they sent me worked, so that was stressful. Despite that, the flights were all confirmed and booked with the airlines so it all worked out.

Overall, they're legit and I would purchase tickets through them again, but I hope that the two issues I mentioned above will be addressed.

12 February 2024
Unprompted review
DestinaHolidays logo

Reply from DestinaHolidays

Dear Customer,
We have provided a Whatsap facility to all our clients.
WhatAp Number is +1 469 880 6966

Thanks,
Customer Support.

Rated 5 out of 5 stars

Quick service

Very quick service! Had an issue with credit card however, I called and it was quickly fixed within 30 mins

2 April 2024
Unprompted review

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