DesignMyNight Reviews 9,772

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 2,031 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their effort, intelligence, and accommodating nature, making interactions pleasant. The overall user experience is often described as incredible, well-organized, and full of positive energy, with many people highlighting the ease of booking and the enjoyable atmosphere. However, some people were dissatisfied with certain aspects of the service, noting issues like slow replies or conflicting information. Additionally, some reviewers mentioned that the location could be difficult to find due to poor signage, and the booking process occasionally led to confusion regarding event details or login issues.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers frequently praise the staff for being friendly,... See more

User experience

Users describe positive interactions with the user experience. Many customers found the website easy to... See more

Service

Reviewers highlight ambiguous aspects of service. While some customers praise the superb and 5-star service,... See more

Location

Consumers find location to be ambiguous, with some praising venues as excellent, beautiful, or great for... See more

Booking process

Customers consistently note ambiguous experiences with the booking process. Many reviewers found the process... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The process is painless enough, but my login details failed so I had to do the guest thing. I set up Design my night account stuff last year and it clearly wasn't sticky with your organisation.

Rated 4 out of 5 stars

We all had a super day , but there were some in the party that could not attend at the last minute , so there were extra meals left over , but before we could ask for doggy bags , the food was take... See more

Company replied

Rated 4 out of 5 stars

We didn't really think the organization was great. But you could see how much effort the team put in. The location is simply beautiful for an evening like this. We made the best of it. Thanks anyway f... See more

Company replied


Company details

  1. Media Company
  2. Blogger
  3. News Cooperation

About DesignMyNight

Written by the company

DesignMyNight is the UK's best hospitality discovery website helping millions of people a year find great things to do. Find and book the UK's best bars, restaurants, pubs and experiences in London, Manchester and beyond, from brunches, immersive nights out and bottomless events, to romantic dining, luxury restaurants and quirky cocktail bars.



DesignMyNight is not an event organiser or venue owner, but a marketing tool and software engine for experiences and sites across the UK.

For more help with ticket queries or bookings questions, please email support@designmynight.com VISIT THE SITE

Contact info

4.1

Great

TrustScore 4 out of 5

10K reviews

5-star
4-star
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1-star

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Easy and quick process

3 February 2026
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Reply from DesignMyNight

Hi John, we appreciate your review and time you took to share your positive feedback on our site.

Rated 5 out of 5 stars

Very easy to navigate

Very easy to navigate

3 February 2026
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Reply from DesignMyNight

Hi Paul, we appreciate your review and time you took to share your positive feedback on our site.

Rated 5 out of 5 stars

All very quick and easy to book all…

All very quick and easy to book all done in no time thankyou

3 February 2026
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Reply from DesignMyNight

Hi there, this feedback really means a lot. Our team always strive to provide a great and quick service to our customers. We will be sure to forward this to our team.

Rated 5 out of 5 stars

So simple to book

So simple to book! Instant email and Apple Wallet tickets.

3 February 2026
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Reply from DesignMyNight

Hi Jacqueline, this feedback really means a lot. Our team always strive to provide a great and quick service to our customers. We will be sure to forward this to our team.

Rated 5 out of 5 stars

Personal Customer service from Samantha…

Personal Customer service from Samantha was efficient and faultless. Thank you

2 February 2026
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Reply from DesignMyNight

Hi David, thank you for your review! We are super delighted with your great feedback on our site. We will be sure to pass your kind words to our team.

Rated 5 out of 5 stars

Really great and easy booking system!

Really great and easy booking system!

2 February 2026
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Reply from DesignMyNight

Hi there, thank you for your amazing feedback! We appreciate customers like you who value our site & we hope to see again on the site.

Rated 5 out of 5 stars

Excellent service

Booked and made an error with my booking. Emailed to confirm the error and the reply was quick, helpful and effective. Thank you :)

2 February 2026
Unprompted review
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Reply from DesignMyNight

Hi there, thank you for your review! We are super delighted with your great feedback on our site. We will be sure to pass your kind words to our team.

Rated 5 out of 5 stars

So easy to book .

So easy to book .

1 February 2026
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Reply from DesignMyNight

Hi Karen, thank you for your amazing feedback! We appreciate customers like you who value our site & we hope to see again on the site.

Rated 5 out of 5 stars
DesignMyNight logo

Reply from DesignMyNight

Hi Mark, thank you for your amazing feedback! We appreciate customers like you who value our site & we hope to see again on the site.

Rated 5 out of 5 stars

Easy to book

Easy to book. Totally did what it said on the tin. Flawless in how it worked.

16 December 2025
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Reply from DesignMyNight

Hi Jane, this feedback really means a lot. Our team always strive to provide a great and quick service to our customers. We will be sure to forward this to our team.

Rated 5 out of 5 stars

Very good service 👍

3 September 2025
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Reply from DesignMyNight

Hi Fernanda, thank you for your review! We are super delighted with your great feedback on our site. We will be sure to pass your kind words to our team.

Rated 5 out of 5 stars

A must do!

In one word it was amazing. Simply a must do if you are in London. It was beautiful, witty and even educational all at the same time. Every one of the ladies are stunning.

24 January 2026
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Reply from DesignMyNight

Hi Fem thank you so much for your great review. We're so happy to hear that you had such a good time and hope you find something incredible on our website again soon.

Rated 1 out of 5 stars

false advertising

literal scam. claims to be one thing but is actually nothing like how it is described

11 June 2025
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Reply from DesignMyNight

Hi Olivia, thank you for your review. We’re so sorry to hear about your experience.

As we hope you know, DesignMyNight is a self-service ticket and booking platform that event organisers and venues use to manage their ticket sales and bookings. We are not involved in the running of events or venues.

Please feel free to send us an email at support@designmynight.com so that we can pass your feedback on to the correct company.

Rated 3 out of 5 stars

It was alright

It was alright. Probably not worth the money.

18 August 2025
DesignMyNight logo

Reply from DesignMyNight

Hi there, thank you for your review. We’re so sorry to hear about your experience.

As we hope you know, DesignMyNight is a self-service ticket and booking platform that event organisers and venues use to manage their ticket sales and bookings. We are not involved in the running of events or venues.

Please feel free to send us an email at support@designmynight.com so that we can pass your feedback on to the correct company.

Rated 4 out of 5 stars

Disability Friendly

Good experience in Amazing Grace London Bridge on New Year's eve. The staff were highly disability friendly.

23 December 2025
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Reply from DesignMyNight

Hi Sam, thank you so much for your great review. We're so happy to hear that you had such a good time and hope you find something incredible on our website again soon.

Rated 4 out of 5 stars

One of a kind experience

One of a kind experience. A little more detail in advance of what to expect would have been helpful.

11 September 2025
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Reply from DesignMyNight

Hi Sarah, thank you so much for your great review. We're so happy to hear that you had such a good time and hope you find something incredible on our website again soon.

Rated 5 out of 5 stars

Kitten Yoga Sheffield

The yoga instructor was very freindly and the kitty yoga staff really engaged with everyone, Of course the little kittens were amazing!!

3 January 2026
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Reply from DesignMyNight

Hi there, thank you so much for your great review. We're so happy to hear that you had such a good time and hope you find something incredible on our website again soon.

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