My experience was absolutely Top Tier. Debbie Scott was my Denefits agent and she went above and beyond to help me while on this journey. Life will happen and when it did she was so accommodating to m... See more
Company replied
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Review summary
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I had an amazing experience thanks to Nadia! From the moment I was helped, she was professional, kind, and very attentive. She made sure all of my questions were answered and went above and beyond to... See more
Company replied
Nadia was very helpful and made sure I understood my challenges and options. She helped me implement them and followed up with care. Thank you so much, Nadia!
Company replied
I've been working with this lender for almost 2 years, and they have been so accommodating with my unique situation. Just talk to them about your situation, and they'll work with you if you have a pro... See more
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Company details
Written by the company
Denefits is a checkout and payment options software for businesses, headquartered in Irvine, CA, and trusted by 40,000+ businesses across the U.S. Healthcare practices, law firms, contractors, SaaS platforms, marketplaces, retailers, and educators use Denefits to offer flexible billing and installment options at checkout — so more customers say yes at the point of sale. The software automatically routes every customer to the right payment structure, reduces drop-offs, and recovers missed revenue in the background — without changing how your team works. No IT team needed. Plugs into your existing CRM, POS, or billing system in minutes. More checkout conversions. More closed deals.
Contact info
Irvine, United States
- marketing@denefits.com
- www.denefits.com
4.8
Excellent
169 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Yolanda was great customer service. Thankful for Denefits
Yolanda was great. Allowed me to change payment date later and delay the ten dollar charge. I have a great record paying off my bill early and she had great customer service.
This service is easy enough if you pay on time and pay every month and made it easier for me to afford my pricy medication.
I am truly thankful for this option to pay.
19 March 2025
Unprompted review
Reply from Denefits LLC
We're thrilled to hear you had a great experience! Denefits is committed to providing flexible options and great customer service to help with your needs.
Denefits is to be trusted for excellent customer care! customer
Nadia, from Denefits, provided superior assistance when I encountered questions with Tripp Chiropractic services. I trusted her knowledge, genuine concern, and expertise. She was efficient with her investigation, negotiated a better solution for me, and was able to give me an example of Denefits excellent customer care with follow-ups! Thank you!
17 March 2025
Unprompted review
Reply from Denefits LLC
We appreciate your feedback! We're thrilled to hear that Denefits was able to provide you with the support and solution you needed.
Game Changer
Denefits has been an absolute game-changer for me! Their system is incredibly easy to use, making payment processing seamless and stress-free. As someone who offers online programs, having a reliable and efficient financing solution is crucial—and Denefits delivers on all fronts.
A huge shoutout to my account manager, Gabby! He has been amazing throughout the entire process, making everything smooth and hassle-free. His support and guidance have truly made a difference, and I couldn’t be more grateful.
If you’re looking for a financing platform that’s user-friendly and backed by exceptional customer service, I highly recommend Denefits. Thank you for making this such a great experience!
16 February 2025
Unprompted review
Reply from Denefits LLC
We're so glad Denefits has been the solution you were looking for! It’s fantastic to hear that the process has been smooth, and your recommendation means a lot to us. Thanks for choosing Denefits!
It’s been a great experience working…
It’s been a great experience working with denefits. My account manager Gaby has made my life easy with his attentiveness and support.
27 January 2025
Unprompted review
Reply from Denefits LLC
We're glad to hear you've had a great experience with Denefits! Our team is always here to assist you.
Debby Scott helped me out very much…
Debby Scott helped me out very much great service.
24 January 2025
Unprompted review
Reply from Denefits LLC
We're happy to hear Denefits was able to assist you! Thank you for sharing your experience.
Exceptional consideration
Exceptional consideration. Very professional. Yolanda
14 January 2025
Unprompted review
Reply from Denefits LLC
Thank you for your kind words! We’re glad to hear you had a positive experience with Denefits.
Matthew gave me Great service highly…
Matthew gave me Great service highly recommend.. Great company
21 January 2025
Unprompted review
Reply from Denefits LLC
Thank you for the kind words! We're glad to hear you had a great experience with Denefits and appreciate your recommendation.
Nodia was great help
I had an issue and Nodia was able to help seamlessly. She was a great help in the process was easy. Great company 👌
15 January 2025
Unprompted review
Reply from Denefits LLC
We’re happy to know that Denefits made the process easy for you! Thank you for your valuable feedback.
All Star help
Nadia was very efficient in helping me solve my issues. Communication was key and she was on it. I have follow up calls and emails regarding my issue. Highly recommend
16 January 2025
Unprompted review
Reply from Denefits LLC
Thank you for your feedback! We’re glad to hear Denefits was able to assist you effectively.
Reply from Denefits LLC
Thank you for your feedback! We're thrilled to hear you had a great experience with Denefits.
Reply from Denefits LLC
Thank you for the kind review! We strive to provide the best service and are happy to hear you had a great experience with us.
Nada was very helpful and very honest …
Nada was very helpful and very honest about keeping her words to get back in touch with me we need more people like nada that really take pride in her work and keeping the customers happy thanks so much nada for all you do keep up the good work
3 January 2025
Unprompted review
Reply from Denefits LLC
We appreciate your feedback and are happy to hear that you had a great experience. Denefits is committed to providing great service!
Reply from Denefits LLC
We appreciate your feedback! It’s always a pleasure to serve you. If there’s anything else we can do for you, please let us know.
Reply from Denefits LLC
We’re grateful for your positive feedback! It’s our pleasure to serve you. If there’s anything more we can do for you or if you have any additional feedback, feel free to contact us anytime.
this FIRM expedited my refund with ease…
this FIRM expedited my refund with ease and comfort as well as expertise and excellent customer service
10 December 2024
Unprompted review
Reply from Denefits LLC
Thank you for your kind words! We at Denefits are pleased to hear that our team was able to expedite your refund with ease and provide excellent customer service.
Nadia was very helpful and patient with…
Nadia was very helpful and patient with my concerns and she got me back on the right track .
4 December 2024
Unprompted review
Reply from Denefits LLC
We're glad to hear that Denefits was able to assist you and get you back on track! Thank you for your feedback.
Good service
3 December 2024
Unprompted review
Reply from Denefits LLC
We truly appreciate your positive words! It’s always a pleasure to assist. Feel free to contact us if you have any further feedback or need help.
worst finance company
worst finance company. beware!!!
$400 service fee to patient.
$600 service fee to doctor.
0 customer service.
harassed both patient and doctor for more information AFTER PAID IN FULL. still no pay out to doctor
29 November 2024
Unprompted review
Reply from Denefits LLC
We regret that you had a negative experience with us, but we would like to clarify some points mentioned in your review.
Firstly, there was no $400 service fee charged to the customer, nor was there a $600 service fee to the doctor, as stated. The claim regarding these fees is false. We have thoroughly reviewed our records, only initial charges were applied to the customer while signing up which were $253.31
We understand your concerns about the follow-up communication. While the customer did fully pay off the contract the next day, there were some basic protocols required as part of our standard process. These protocols were explained to both the business and the customer over the phone, and at no point was the customer harassed.
To resolve the situation and ensure customer satisfaction, we refunded the full amount, including any applicable transaction fees, and the contract was cancelled without any additional charges. Also we confirmed with the customer after the refund, the customer was extremely satisfied with the resolution provided.
We truly value our customers and strive to provide the best service. Please don't hesitate to reach out to us directly if you have any further questions or concerns.
They were easily able to change my date
They were easily able to change my date
21 November 2024
Unprompted review
Reply from Denefits LLC
Thank you for your feedback! We’re happy to hear that your request was handled smoothly. Don’t hesitate to reach out if you need any further assistance!
Nadia was very nice
Nadia was very nice, thorough, and took care of my issue with no problem.
18 November 2024
Unprompted review
Reply from Denefits LLC
Thank you for your kind words! We're delighted to hear that your issue was resolved smoothly and that you had a positive experience with our team. Your feedback is greatly appreciated!
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