I really like this software. I know I see other reviews or forums online about there being better orderflow software... I could care less. The DeepCharts team has made orderflow an easy and accessible... See more
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Review summary
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Deepchart team has done a great job with an all in one Suite. No more paying for other software subscriptions and data for each one. One Subcription, one data thats all you need with Deepcharts. Also... See more
Company replied
Outstanding platform and even better support. I've been using Deepchart for my Nasdaq (NQ) orderflow trading, and the depth of the tools — footprint, volume profile, delta, and now the MBO-based... See more
Company replied
Hands down the best support staff of any platform I have ever used. On par with ToS’s pro desk before they went CS. Have never had to wait, VIP support connection is almost always under a minute unles... See more
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Company details
Written by the company
We provide serious traders the best tools to analyze orderflow, trade smoothly, track trading metrics, backtest deeply and enforce sustainable risk management. Footprint charts, Volume Profiles and Big Trades are only some of the very powerful analytical tools we provide. We collaborate with the best traders and researchers in the world to provide powerful proprietary studies such as IVB and DeepEffort and many others. Our softwares are used in institutional and proprietary trading floors all over the world and can seamlessly connect to all major futures exchanges, brokers and modern "prop-firms" through DxFeed, Rithmic and CQG. All our softwares and technologies are powered by Volumetrica Trading.
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4.7
Excellent
251 reviews
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Replied to 100% of negative reviews
Typically replies within 1 month
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Best purchase i have ever made.
Best purchase i have ever made.
Orderflow really helped me a lot. Now if i look at normal charts I feel like I`m blind.
1 April 2026
Unprompted review
Reply from deepcharts™
Hi Richard,
thank you so much for your feedback! We’re really happy to hear that DeepCharts and order flow analysis have had such a strong impact on your trading.
It’s great to know that it has changed the way you read the market and improved your perspective on price action. That kind of transformation is exactly what we aim to support.
We truly appreciate your trust and support.
The DeepCharts team
Very disappointing experience.
Very disappointing experience.
I received multiple emails (three in total) offering a “customized” renewal price of $291 for 3 months. Each email clearly presented this as a valid offer.
However, when I attempted to proceed, the price changed after login, and I was told the offer was not valid because there was no active promotion — which directly contradicts the email.
I contacted both info and support and received no response. Despite this, I continued to receive the same non-working offer again.
To be fair, the platform itself is visually appealing and the educational content — particularly from Fabio — is valuable. However, the underlying tools (volume profile, footprint, large trade detection, etc.) are not unique and exist on other platforms, sometimes under different names.
Given that, when combined with unresponsive support and unclear pricing behavior, it becomes difficult to justify continuing.
This comes across as misleading at best, and a bait-and-switch at worst.
It’s not about the ~$100 difference — it’s about trust.
I’ve decided not to renew and will be using other platforms instead.
30 March 2026
Unprompted review
Reply from deepcharts™
Hi ZAYAD,
thank you for taking the time to share such a detailed and balanced review. We truly appreciate both your positive remarks and the concerns you’ve raised.
We’re sorry to hear about your experience regarding the renewal offer. What you described is not the experience we aim to provide. In some cases, promotional emails can be tied to specific conditions or timeframes, but we agree that any discrepancy between the email communication and what is shown after login can understandably lead to confusion and frustration. This is something we take seriously and are actively working to make clearer and more consistent.
We also regret that you did not receive a timely response from our support team. That is not the standard we aim to maintain, and we understand how this can impact overall trust—especially in situations involving billing or offers.
Regarding the platform itself, we appreciate your honest perspective. While many tools may exist across different platforms, our goal is to continuously improve integration, usability, and the overall trading workflow, alongside education and community support.
If you are open to it, we would appreciate the opportunity to review your case directly and clarify what happened with the offer. You can reach our support team through our Help Center, where dedicated assistance is available:
https://www.deepcharts.com/it/helpcenter
Thank you again for your feedback—it helps us improve both our product and the experience we provide.
The DeepCharts team
just amazing..
just amazing... i only use it for 3 months and already made profits... i cant believe that how did i trade for all 4 years without deepchart... thank you andrea <3 seviliyorsun bro.
22 March 2026
Unprompted review
Reply from deepcharts™
Hi Halil,
thank you so much for your feedback, it really means a lot to us.
We’re glad to hear that DeepCharts has already made such a positive impact on your trading in just a few months. Seeing users improve their results and gain confidence in their approach is exactly what we aim for.
We truly appreciate your support and your trust in the platform.
The DeepCharts team
Not worth ATM
Its good platform over all solid with good foot print implementation. Tho they dont have basic features, its all in development and maybe one day they will have things that are standard for other platforms yet right now they just live off the hype that trading stars are bringing
26 February 2026
Unprompted review
Reply from deepcharts™
Hi Henryk,
thank you for sharing your perspective. We appreciate that you recognize the strength of the platform, especially the footprint implementation.
At the same time, we understand your point regarding features. DeepCharts is a platform in continuous development, and we regularly expand its capabilities based on user feedback and evolving trading needs. What may be missing for some users today is often already part of our development roadmap.
Regarding the perception of “hype,” our focus remains on building tools that deliver real value in live trading environments. Growth and visibility naturally follow when traders find those tools useful in their workflow.
If you have specific features in mind that you consider essential, we’d be happy to hear your input through our Help Center, where you can also access dedicated support:
https://www.deepcharts.com/it/helpcenter
The DeepCharts team
The best customer sevice and orderflow…
The best customer sevice and orderflow platform out there.
23 February 2026
Unprompted review
Reply from deepcharts™
Hi Piotr,
thank you for your feedback! We’re really glad to hear that you appreciate both the platform and our customer support.
Providing reliable tools alongside responsive assistance is a core part of what we aim to deliver every day.
We truly appreciate your support.
The DeepCharts team
Unprofessional Customer Support
Unprofessional Customer Support
They are dodging a response for over 10 days now: I started a thread with their sale department to ask for a refund because I am not happy with the software... all they answered multiple times is "please contact us thru whatsapp" even after I stated clearly I want a written response thru email.
All I wanted was a refund because I am not satisfied with the software, it has some problems and it's not what they told me it is.
EDIT: they kept ignoring the main part of my message (the one related to the refund), 1 month passed... so changing rating to 1 star.
24 February 2026
Unprompted review
Reply from deepcharts™
Hi Leonard,
we take this kind of feedback very seriously, especially when it concerns support and billing matters. However, we cannot agree with the characterization that your request has been ignored or intentionally avoided.
In some cases, users are redirected to specific channels (such as WhatsApp or live support) because they allow for faster identification and resolution of issues, especially when account verification or real-time clarification is required. This is not done to avoid written communication, but to ensure the process is handled efficiently and securely.
Regarding refunds, requests are not ignored—they are handled according to our terms and conditions, which are clearly stated during checkout. If there has been any delay or miscommunication, we are fully available to review your case in detail and provide a clear outcome.
We invite you to contact us directly through our Help Center, where you can access dedicated support channels and have your request properly reviewed:
https://www.deepcharts.com/it/helpcenter
The DeepCharts team
Great work guys
I've learned more in these last three months than in the previous two years. I'm more than happy with the platform, the courses, and the live sessions.
18 February 2026
Unprompted review
Reply from deepcharts™
Hi Andres,
thank you for your feedback, we truly appreciate it.
We’re really glad to hear that the platform, courses, and live sessions have made such a strong impact on your learning in a short period of time. That kind of progress is exactly what we aim to support.
Thanks again for your trust and support.
The DeepCharts team
Deepcharts changed my look on trading
Deepcharts changed my look on trading. Before i used to trade on tradingview and couldnt get a prop firm challenge done. Now i just passed my both phases and just starting with the funded one so deepcharts are the shit!!! in a good way of course
18 February 2026
Unprompted review
Reply from deepcharts™
Hi zeleni,
thank you for sharing your experience, we really appreciate it.
We’re glad to hear that DeepCharts has had such a strong impact on your trading and that you’ve been able to reach important milestones like passing your prop firm phases. That’s a great achievement.
It’s exactly the kind of progress we aim to support by providing the right tools and environment for traders to improve.
Wishing you the best with your funded account, and thanks again for your trust.
The DeepCharts team
One of the most powerful and modern orderflow platforms
I've tested out various other platforms for orderflow, and by far Deepcharts is one of the most powerful and modern orderflow platforms, that not only depicts the basics of volume profile and footprints, but also uses statistical analysis and data backed algorithms to help traders with automated points of interest to enact trades. its been a rather easy entry into orderflow because of them.
1 December 2025
Unprompted review
Reply from deepcharts™
Hi Lawrence,
thank you for your detailed feedback, we truly appreciate it.
We’re glad to hear that you value both the depth of the platform and the approach we take in combining order flow tools with data-driven insights. Making advanced concepts more accessible while maintaining strong analytical capabilities is a key part of what we aim to deliver.
It’s great to know that your transition into order flow has been smooth and effective with DeepCharts.
Thanks again for your trust and support.
The DeepCharts team
Can't go wrong with this platform & team.
Not "hype". Not "marketing". Deepcharts, as well as the team, are the real deal. Very powerful platform focused on Order Flow and Volume. Configured very intelligently out-of-the-box. Includes powerful models with proven edges as well. VERY real value from weekly live-sessions as well. Can't go wrong with this platform & team.
1 November 2025
Unprompted review
Reply from deepcharts™
Hi Sergei,
thank you for your feedback, we truly appreciate it.
It means a lot to hear that you recognize both the platform and the work behind it. Our goal has always been to build something practical and reliable for traders, with a strong focus on real-world application rather than just presentation.
We’re also glad to hear that you find value in the weekly live sessions and the overall structure of the platform.
Thanks again for your trust and support.
The DeepCharts team
Support is responsive which is mission…
Support is responsive which is mission critical for any end user. Also tons of free value in education and tutorials to get you started as well as weekly live sessions to help you learn.
18 February 2026
Unprompted review
Reply from deepcharts™
Hi Jhon,
thank you for your feedback, we really appreciate it.
We’re glad to hear that you value both the responsiveness of our support and the educational resources we provide. Ensuring that users feel supported and have access to the right learning tools is a key part of what we aim to deliver.
Thanks again for your trust and support.
The DeepCharts team
Deepcharts helped me understand how to…
Deepcharts helped me understand how to read OrderFlow and how Volume really works.....so I studied and studied and finally adapted it to my trading.....I would never go back...it was a phenomenal boost for my trading career.
18 February 2026
Unprompted review
Reply from deepcharts™
Hi Chris,
thank you for sharing your experience, we truly appreciate it.
We’re really glad to hear that DeepCharts has helped you better understand order flow and volume, and that you’ve been able to integrate it into your own trading approach. That kind of progress takes commitment, and it’s great to see your effort paying off.
Thanks again for your trust and support.
The DeepCharts team
It's great!
It's great! Great community to ask anything. Live Sessions are the best and what they teach is so much more valuable than what you have to pay to get access to this Platform.
18 February 2026
Unprompted review
Reply from deepcharts™
Hi Moritz,
thank you for your feedback, we really appreciate it.
We’re glad to hear that you’re finding value not only in the platform, but also in the community and the live sessions. Creating an environment where traders can learn, ask questions, and improve together is a key part of what we aim to build.
Thanks again for your trust and support.
The DeepCharts team
Reply from deepcharts™
Hi kohav,
thank you for your feedback!
We’re glad to hear that you’re enjoying both the platform and our customer support. Providing a solid product alongside reliable assistance is something we work on every day.
We truly appreciate your support.
The DeepCharts team
crazy
crazy, did not expected this, as soon as i started to use deepcharts my win rate went to 80% this is magic
15 February 2026
Unprompted review
Reply from deepcharts™
Hi Haluza,
thank you for your feedback, we really appreciate it.
We’re glad to hear that DeepCharts has had such a positive impact on your trading. Consistency and results always come from combining the right tools with a solid approach, and it’s great to see you making progress.
Thanks again for your trust and support.
The DeepCharts team
Best Orderflow platform available with…
Best Orderflow platform available with the best proven mentors, educational content and support
11 February 2026
Unprompted review
Reply from deepcharts™
Hi Ahmad,
thank you for your feedback, we truly appreciate it.
We’re glad to hear that you value both the platform and the educational support behind it. Our goal is to provide not just tools, but a complete environment where traders can learn, grow, and operate with confidence.
Thanks again for your trust and support.
The DeepCharts team
Highly Recommended for Serious Traders
Every trader should use this platform if they want to increase profitability. The tools provided are powerful and well-designed, giving you a real edge in the market.
What really stands out is the deep customization — you can configure almost everything to match your exact trading style. The platform also offers unique indicators that you won’t easily find elsewhere, which makes a big difference in analysis and execution.
Overall, it’s a professional-grade platform that helps you trade smarter and more efficiently. Highly recommended for anyone serious about trading.
13 January 2026
Unprompted review
Reply from deepcharts™
Hi Tengo,
thank you for your detailed feedback, we truly appreciate it.
We’re glad to hear that you value the depth of the platform and the level of customization available. Giving traders the flexibility to adapt tools to their own approach is something we place a strong focus on.
It’s also great to know that you find value in the indicators and overall structure of the platform.
Thanks again for your trust and recommendation.
The DeepCharts team
Best orderflow platform
Maybe one of the best platforms in the whole internet and the whole program that they have is phenomenal
11 February 2026
Unprompted review
Reply from deepcharts™
Hi Виктор,
thank you for your feedback, we really appreciate it.
We’re glad to hear that you value both the platform and the overall program we’ve built around it. Our goal is to provide a complete environment that supports traders in their development.
Thanks again for your trust and support.
The DeepCharts team
Amazing
Amazing platform built by traders for traders. There's everything you need for trading.
20 November 2025
Unprompted review
Reply from deepcharts™
Hi Oliwier,
thank you for your feedback, we really appreciate it.
We’re glad to hear that you value the platform and the approach behind it. Building tools designed by traders, for traders is exactly what we aim for.
Thanks again for your support.
The DeepCharts team
amazing stuff,buy it ,don't hesitate
amazing stuff,buy it ,don't hesitate
28 November 2025
Unprompted review
Reply from deepcharts™
Hi Daniel,
thank you for your feedback, we really appreciate it.
We’re glad to hear you’re enjoying the platform and appreciate your recommendation.
Thanks again for your support.
The DeepCharts team
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