I placed my order for a candle on January 10, 2025. Keep in mind that the shop page says "YOU'LL GET IT WHEN YOU GET IT (ABOUT 3-5 DAYS)" when finalizing an order. By February 1st I had gotten... See more
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Zero communication, no order updates, no shipping, no product. They advertise 3-5 day shipping when placing an order, and also charge $6 for said shipping. It's been nearly a entire month and I've h... See more
Like most everyone here I also have waited over a month for my order. I sent a couple emails to inquire about it with zero response. So today I decided to send a message via messenger to them asking... See more
idk why everyone else is having problems, admittedly it took 3 weeks to ship, but i understand that with them being florida based, the hurricanes could slow them down. i emailed them and received a tr... See more
Fishy
Basically same issue as everyone else: site says max five days to ship out and I never got any word of it shipping, it's been over a week. I commented on their Instagram and they got back to me and said they'll ship it but yeah we'll see.
10 July 2024
Unprompted review
I've had the same issues as everyone else
I've had the same issues as all the other reviewers. I ordered 6/27. Checked their FAQ and saw they have a 3-5 day shipping time. Sent an email with an inquiry on 7/3 got nothing back. Sent a facebook message 7/15. No response. Sent a follow up email. No response. I will be initiating a charge back. I'm super disappointed in all this. I was really looking forward to the candle and wax melt I ordered.
16 July 2024
Unprompted review
No communication
No communication, no shipping, it's been two weeks and zero movement. I'm going to dispute this charge with my credit card company and, if other reviews are any indication, I'll get that settled before this company does anything. If I get what I ordered, then we'll see.
16 June 2024
Unprompted review
Charged back
Ordered a candle and wax melts. About 3 weeks out with no update I reached out to them with no response. After a month I reached out again asking about order status, no response. I engaged with my credit card company to initiate a charge back which was granted. They contacted the company and they eventually shipped it after the charge back was initiated.
I would not by from this website again as they can't be trusted.
1 March 2024
Unprompted review
No communication, no product, scam company.
Zero communication, no order updates, no shipping, no product. They advertise 3-5 day shipping when placing an order, and also charge $6 for said shipping. It's been nearly a entire month and I've heard and received nothing. No response to emails. Will be disputing on my credit card. Stay away, scam company.
Update: It's now been 2.5 months since placing my order, there has been zero response to any communication. Stay away from this company, they'll take your money and you won't get anything.
3 June 2024
Unprompted review
No product, no communication
It's been two weeks since ordering, no candle, no response to emails, no shipping confirmation. Giving it one more week than canceling thru my credit card company.
13 February 2024
Unprompted review
It's no wonder they don't accept PayPal
A waste of time and money, I placed my order on December 18th in hopes it gets here before Christmas, they say it usually takes 3 business days to ship orders out, even their Twitter stated to order by sunday (18th) to get it before Christmas, well that time passed and still nothing, not even a shipment confirmation email.
On January 6th I wrote to their support section and only got an email stating that they got the message and will get back to me, and still no response after 4 days
6 January 2023
Unprompted review
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