DC Law Reviews 

10,097
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 860 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service, highlighting their helpfulness, professionalism, and dedication. People frequently mention clear communication, efficient processes, and prompt responses, making transactions smooth and stress-free. The customer service is often described as outstanding, with many appreciating the supportive and proactive approach. However, some people mentioned significant difficulties with communication, such as conveyancers being impossible to reach by phone or emails going unanswered for extended periods. A few customers also reported a lack of updates, leading to frustration and feeling ignored during critical stages of their transactions. These experiences sometimes resulted in delays and a perception of unprofessionalism.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highlighting individual conveyancers for their... See more

Service

Reviewers highlight positive aspects of service, with many describing it as outstanding, exceptional, and... See more

Customer service

Customers generally report positive experiences with customer service, highlighting the helpfulness and... See more

Response time

People report positive experiences with response times, with many customers appreciating prompt communication... See more

Customer communications

Clients share ambiguous opinions on contact, with some reviewers praising easy online processes and readily... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish, dealing with DC Law has been exceptional. During a 6 month period, I bought and sold 3 times when sales fell through. Samantha Haygarth who was acting for me worked tirelessly to... See more

Company replied

Rated 5 out of 5 stars

DC Law are fantastic! My mum passed away and I had to sell her house, it was a very stressful time for me, but DC Law were outstanding from start to finish. The conveyancer assigned to my case, Megan,... See more

Company replied

Rated 5 out of 5 stars

Nasreen Akhtar has been nothing less than excellent. Throughout the many months of dealing with my late brother's estate she has been very informative by phone and email. She explained all the legal... See more

Company replied

Rated 5 out of 5 stars

Home purchase completion Dear Sophie O' Shea. DC LAW I am writing to express my sincere thanks and appreciation for your professional help and guidance throughout my home purc... See more

Company replied


Company details

  1. Conveyancer
  2. Lawyer

Written by the company

For two decades, DC Law has been providing a client-focused, nationwide service across its three UK offices. Courtesy of expert teams of solicitors, licensed conveyancers and legal executives, our clients are able to enjoy a supportive service focused on making every step of their home move matter as refreshingly straightforward as it can be.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(10,097)

788 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Selling of our house

From day one Sonia has been helpful and professional throughout the whole process, keeping us informed along the way and answering all of our questions with clarity and understanding.

1 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Lynn,

Thank you for reviewing the service and taking the time to leave your feedback, we really do appreciate it.

Kind regards,
DC Law

Rated 5 out of 5 stars

Amy Amory is a highly professional…

Amy Amory is a highly professional conveyancer. She is very responsive and gave me the time I needed to understand the process. She was always on top of her work.

19 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi,

Thank you for taking the time to leave a review. We’re really pleased to hear that you had such a good experience with DC Law, and we will be sure to pass the feedback on to Amy.

Kind regards,
DC Law

Rated 5 out of 5 stars

Flat Sale

I can highly recommend DC Law and in particular Samantha Haygarth who looked after my sale. She was so very a tentative and nothing was to much trouble and she was there when I needed a bit of reassurance. She is a credit to her firm

Peter J Bradshaw

19 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Peter,

Thank you for reviewing the service and taking the time to leave your feedback, we really do appreciate it.

Kind regards,
DC Law

Rated 5 out of 5 stars

Cheryl England and the whole team

Cheryl England and the whole team have been fully supportive throughout this difficult time.

Everyone was very professional and always happy to answer questions.

17 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Sharon,

Thank you for taking the time to leave a review. We’re really pleased to hear that you had such a good experience with DC Law, and we will be sure to pass the feedback on to Cheryl.

Kind regards,
DC Law

Rated 5 out of 5 stars

Good communication and helpful service…

Good communication and helpful service from all at DC Law. A big thanks to Shirena.

17 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Andrew,

Thank you so much for sharing your experience with others, we really do appreciate it.

Kind regards,
DC Law

Rated 5 out of 5 stars

DC Law review

This was the first time I had sold a property, so I was very reliant on Natasha's expertise and guidance. She was great - patient, on top of the case and very responsive to all my queries.

16 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi,

Thank you for taking the time to leave a review. We’re really pleased to hear that you had such a good experience with DC Law, and we will be sure to pass the feedback on to Natasha.

Kind regards,
DC Law

Rated 5 out of 5 stars

Marvellous service …

Buying and selling my houses has been so extraordinarily easy! The whole eway system is brilliant. Nasir, my Conveyancer, kept me posted and was very patient with my queries too.

16 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Beverly,

Thank you for taking the time to leave your review. We’re delighted to hear that you had a positive experience with DC Law and we will be sure to pass the feedback on to Nasir.

Kind regards,
DC Law

Rated 1 out of 5 stars

I would not use DC Law again for moving…

I would not use DC Law again for moving or any other service, nor would I recommend them due to poor communication, slow response times, and difficulty getting phone responses. They only provided us with information after we actively pursued it.

26 May 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi,

Thank you for bringing this to our attention. At DC Law we take all feedback very seriously and would like to investigate this further for you. Trustpilot have contacted you on our behalf to request further details.
Please could you respond to Trustpilot with your full name, address and case-reference number and we can look into this matter for you.

Kind regards,
DC Law

Rated 5 out of 5 stars

5* Service provided by Charley Stapleton

It is often said that buying a house is one of the most stressful experiences in life, I can honestly say for myself and my family this isn't the case. Charley Stapleton has been our conveyancer for the majority of the process (thanks also to Emma Doig in the initial stages) due to workload Charley took over our case and she has consistently been professional, responsive and very good at explaining things to me. Any questions i have had she has been happy to explain and put my mind at ease. We exchanged yesterday very quickly and will move into our forever home on the 26.06.26. Just over two months from offer to completion! Wow! On behalf of my family and myself, thank you very much for the excellent service you have provided Charley, you are a credit to DC Law. I wont hesitate to recommend you and your company to others.

13 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Tom,

Thank you for reviewing the service and taking the time to leave such a glowing review. It is great to hear and we appreciate you sharing your recommendation with others.

Kind regards,
DC Law

Rated 5 out of 5 stars

We're first time buyers and Harry…

We're first time buyers and Harry Cotton was our Conveyancer. He was absolutely superb throughout the entire process. He contacted us frequently with updates and general courtesy calls, explained everything in detail to us and was very approachable, professional and friendly throughout. He worked tirelessly to achieve our desired completion date and was always reachable. His frequent communication really helped alleviate the stress of the process. We can't thank him enough! Would highly recommend to anyone 👌

12 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Tony,

Thank you for taking the time to leave a review. We’re really pleased to hear that you had such a good experience with DC Law and we will be sure to pass the feedback on to Harry.

Kind regards,
DC Law

Rated 5 out of 5 stars

DC Law worked hard for completion

Finally completed the sale of my late father’s house.
Cheryl worked hard for my case and finally we got to the end, took longer than expected but that was down to many factors.
Thank you Cheryl for all your work and help.

12 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Paul,

Thank you for taking the time to leave your review. We’re delighted to hear that you had a positive experience with DC Law and we will be sure to pass the feedback on to Cheryl.

Kind regards,
DC Law

Rated 5 out of 5 stars

Keran was excellent at handling my late…

Keran was excellent at handling my late fathers property,everything went smoothly,would highly recommend.

12 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Caroline,

Thank you for reviewing the service and taking the time to leave your feedback. It is great to hear and we appreciate you sharing your recommendation with others.

Kind regards,
DC Law

Rated 5 out of 5 stars

Excellent service

With the fact that we were a long distance apart, Nasreen Akhtar handling of the sale of the flat was extremely good. I was kept fully informed of progress and the steps were clearly explained so I knew what was going on. I could not have asked for better.

11 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Paul,

Thank you for taking the time to leave a review. We’re really pleased to hear that you had such a good experience with Premier Property Lawyers, and we will be sure to pass the feedback on to Nasreen.

Kind regards,
DC Law

Rated 5 out of 5 stars

An easy experience

Sonia Jutla was a great. She was responsive and very proactive at every stage of our house buying process. When things slowed down she ensured she was chasing at all time to get the purchase completed.

10 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi,

Thank you for reviewing the service and taking the time to leave your feedback, we really do appreciate it.

Kind regards,
DC Law

Rated 5 out of 5 stars

1st a thank you nasreen.

1st a thank you nasreen.
For speaking to me like im a real person and talking me though what I had to do AND being understanding when I did it a wee bit wrong but most important laughing with me . Only have ONE but not everyone has a printer or access to one .

10 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Isobel,

Thank you for reviewing the service and taking the time to leave your feedback, we really do appreciate it.

Kind regards,
DC Law

Rated 5 out of 5 stars

I found Cheryl England to be very…

I found Cheryl England to be very professional in handling the sale of my late father Mr. Landell estate.
She was very courteous and exercised a great deal of patience when responding to my numerous questions.
my siblings and I very much appreciated having her dealing with our case. As executor I found her to be extremely helpful.

10 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Ann-Marie,

Thank you for taking the time to leave a review. We’re really pleased to hear that you had such a good experience with DC Law, and we will be sure to pass the feedback on to Cheryl.

Kind regards,
DC Law

Rated 1 out of 5 stars

Dont expect a phonecall or updates

Completed a sale after over 3 months.

Very slow in responding and i literally recieved 3 phonecall in 3 months, all 3 calls in the last 10 days before completion.

Left at least 6 voicemail, they dont care, I was lucky to get 1 call back.

They added a £200 expedition fee, i spoke to them on a call " I dont want to expedite the sale, so delay completion by 24 hours if you have to", so I dont have to pay.

I was selling, not in a rush, no mortgage, why would dclaw not notify me that I was liable for £200? Incompetence, as they dont care, they just added it to my bill without telling me. Even after I said "delay completion by 24 hours if you have to".

Called to complain, no response.
Emailed, was told the 3 day rule applied. No acknowledgement that they should have done as i instructed.

I might speak to the ombudsman as they are hoping i just go away.

If you are looking for care and attention on a life changing case. Dont bother

8 May 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi,

Thank you for bringing this to our attention. We are always disappointed when customers are not satisfied with our service and we would like to investigate this further for you.
Thank you for supplying your case-reference number, this will enable us to locate your case and escalate the issues that you have raised.

Kind regards,
DC Law

Rated 5 out of 5 stars

BIG THANKS TO SONIA JUTLA

I had the pleasure of working with Sonia for my first house purchase, and I couldn't have asked for a better conveyancer. Buying a home for the first time can be quite daunting, but Sonia guided me through every step of the process with professionalism, patience, and expertise.

She was always responsive, kept me informed throughout, and explained everything clearly in a way that was easy to understand. Her attention to detail and proactive approach helped make the transaction as smooth and stress-free as possible.

I felt confident that my purchase was in safe hands from start to finish. I would highly recommend Sonia to anyone looking for a reliable, knowledgeable, and supportive conveyancer. Thank you for helping make my first home purchase such a positive experience!

1 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi,

Thank you for taking the time to leave your review. We’re delighted to hear that you had a positive experience with DC Law and we will be sure to pass the feedback on to Sonia.

Kind regards,
DC Law

Rated 5 out of 5 stars

Wonderful support through a protracted sale

I can thoroughly recommend DC Law, and in particular their wonderful Conveyancing Solicitor Nasreen Akhtar, who went above and beyond in managing the sale of my late mother's house and keeping me informed throughout via emails and calls. In fact, I can doubly recommend Nasreen, as the first potential sale fell through at the last minute, and at all times she guided us through both processes with expertise, professionalism and a very friendly, approachable manner. Many, many thanks,
Peter Hale

9 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi Peter,

Thank you for taking the time to leave a review. We’re really pleased to hear that you had such a good experience with DC Law, and we will be sure to pass the feedback on to Nasreen.

Kind regards,
DC Law

Rated 1 out of 5 stars

Complete communication failure, ignoring formal complaint

We are writing this out of sheer desperation. We are due to complete our property sale ahead of a complex international relocation next week, and DC Law has gone completely radio silent.

Our conveyancer and the main switchboard have completely refused to answer our phone calls for months. We have called our case handler directly and the main office multiple times, left numerous voicemails, and have received zero replies. They have entirely failed to keep us up to date with our case, even now during this critical time right before completion.

Furthermore, they were incredibly slow in updating documents and contacting Property Management Company for a pack, despite us raising this as a priority first thing.

We lodged an urgent Formal Complaint last night to the dedicated management inbox regarding outstanding contract terms, and this has also been ignored with no update or reply. We currently have no idea what is happening with our sale or who we can possibly contact next to get an answer.

We need a senior manager from DC Law to contact us immediately with a status update. And then later ensure all the problems we have had are investigated and the company improves.

9 June 2026
Unprompted review
DC Law logo

Reply from DC Law

Hi,

Thank you for bringing this to our attention. We are always disappointed when customers are not satisfied with our service and we would like to investigate this further for you.
Thank you for supplying your case-reference number, this will enable us to locate your case and escalate the issues that you have raised.

Kind regards,
DC Law

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