Dals Reviews 

The recruiting process was fairly easy and didn't take long before I got in. I schedule my work to my needs, when inquiries raised I get a feedback within a couple of days.
Making positive changes for clients and users as well.

Happy to continue working!

I'm a linguist and the support I got from cosmin parvu was very prompt and swift. Thankyou so much for your help.

very helpful very very

Review of DAL Agency (formerly D.A. Interpreting)

I worked with this agency for 15 years and feel compelled to share my experience. DAL Agency, which used to be called D.A. Interpreting before rebranding ( many lawsuits) has gone downhill over the years.

The company is plagued with unethical practices:
• They often mislead clients rather than admit they cannot provide an interpreter, especially if they don’t see enough profit in the booking.
• Integrity is absent at every level—lying to clients and interpreters seems to be standard practice.
• I personally witnessed discrimination within the company, raised a formal complaint, and yet no investigation was carried out. Instead, I found myself suddenly stopped from receiving bookings.
• The supposedly “positive” reviews online don’t reflect the reality. From my experience, many of these good reviews appear to be fabricated or written by people paid to boost the company’s image.

High staff turnover speaks volumes. People with integrity quickly leave. It also appears that much of their work is outsourced abroad, further reducing quality and reliability.

They show no real consideration for patients, clients, or their specific requests. The system is faulty, communication is poor, and accountability is nonexistent.

After 15 years of loyal service, despite my extensive experience and fluency in five languages, I cannot in good conscience continue working with them. It has become a bad reflection on me as a professional, and unfortunately, the situation only seems to get worse.

In my view, there is nothing positive to say about DAL Agency.

Services provided professionally and efficiently, with a friendly manners.

The recruiting process was very smooth and well-structured.
A special thanks to Emma who helped me with everything and made the whole process much easier.
I truly appreciate her guidance throughout the process.

My application for dbs was dealt with quick response and was uploaded as well.
Person dealing with thus was very responsive.
I amvery happy with the service U recieved.

Great help throughout my whole application
Always there for my questions and problems with an excellent expertise 👑

Best service cosmin so kind and helpful I m so happy that my problem has been resolved thanks again

The recruiting process was very smooth and supportive. The person in charge of recruiting has encouraged me,when I felt like I am not sure,if my skills are enough or I cannot do it.

Greatful to have been recruited by Dals, especially with the help of Nona

I found the recruiting process to be very smooth and well-structured. The communication was clear at every step, and I always felt supported and informed. A special thank you to Theodora and Alexandra for their support, avaiability, and guidance throughout the whole process.

Late, expensive and often unavailable. Very bad professional's experience and a waste of NHS' money

Worked for this company over 20 years always good level of work and payments on time . Due to illness my DBS wasn’t renewed on the update service . Dals dealt with this efficiently and professionally keeping me updated at all times.

Had an issue with Dals app and couldn't have access to any job notifications. Theona was very helpful, patient, responding very quickly to my emails and always willing to help.
Thank you so much Theona

My overall experience with Dals has bas been excellent.The team is professional,responsive and very supportive throughout the process.
Communication is always clear and efficient and I felt well-guided from the beginning.A special thanks to Dreamie who helped me with everything and made the whole process smooth and stress free.I truly appreciate the guidance and professionalism.
Highly recommended!

First of all Alexandra help me with the process, everything was smooth.
Passed all my exams.
Waiting for the final touches to start working.

Be careful with DALS; they have ruined the careers of many interpreters. The most disturbing aspect is that many of their reviews are fake, often originating from outside the UK, and even their telephone interpreters are working from abroad, particularly from Eastern Europe, while the government appears to be taking no action. This is not only unethical but also poses a serious national security risk, as sensitive information is going abroad.

DALS (formerly DA Languages) changed its name after numerous lawsuits and negative publicity, hoping to improve its image, but unfortunately, it’s just rebranding and nothing has really changed. After this review, don’t be surprised if you suddenly see a wave of fake 5-star reviews appearing.

Shockingly, police forces continue to work with such an agency, as they have no ethics, no respect for interpreters, and they put interpreters in danger. They even send untrained and unqualified bilinguals to police bookings, and when mistakes inevitably happen, the interpreters are the ones who get blamed and sacrificed by DALS.

They pay extremely low rates; interpreters only receive about 10–20% of what the agency charges clients, and I sincerely hope this agency never gets the contract with the Ministry of Justice, courts, or police forces. Sadly, it seems police forces still use them simply because they are cheap, but the hidden costs of their practices are enormous. I strongly encourage everyone to step forward and leave honest reviews about them, because only together can we bring change to this unfair system.

Recruiter Ms. Andrea provided excellent assistance. The instructions were clear and easy to follow and the supporting documents were very helpful. Thank you for your professionalism.

Maria has been helping me with onboarding application and she has been so welcoming and helpful she made me feel so comfortable with everything and answered all of the questions I asked and never made me feel like I was asking too much. Honestly she’s amazing