Dacombes Of Wimborne Reviews 

1,828
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 249 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being polite, helpful, and professional, making every interaction pleasant and efficient. The service is frequently highlighted as excellent, with many appreciating the seamless process from product selection to expert installation. People often note the prompt and careful delivery, ensuring appliances are set up perfectly and old ones removed without fuss. Reviewers also value the easy ordering process and the extensive range of products available, often finding competitive prices.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, efficiency, and... See more

Service

Customers consistently note positive experiences with service, praising the professionalism and helpfulness... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the promptness and efficiency of... See more

Product

Users describe positive interactions with product, often highlighting the helpful advice and knowledge of... See more

Order

People report positive experiences with the ordering process, finding it effortless whether done in-store,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ed and Keiren delivered my new built-in oven. So polite and helpful even though they had to slightly adjust cupboard shelf to fit. Delighted with purchase and found shop personnel who rearranged fitti... See more

Rated 5 out of 5 stars

Can't fault it, everything went well from start to finish. The salesman was very helpful and responsive to emails and phone calls, sought out extra information for us and went the extra mile. The de... See more

Rated 5 out of 5 stars

The shop staff were very helpful explaining the range of double ovens available and helping our selection. The oven chosen wasn't in stock so we were kept informed of its status and called as soon as... See more

Rated 5 out of 5 stars

Ed and Kieran were fantastic, wrestling my new washing machine up and awkward flight of stairs on a hot day with no complaints. All set up and working perfectly within about half an hour. Thanks team!... See more


Company details

  1. Electronics Store
  2. Appliance Store
  3. Hi-fi shop
  4. Home Audio Store
  5. TV store
  6. Washer and Dryer Store

About Dacombes Of Wimborne

Written by the company

Local personal service
Dacombes of Wimborne - a proud family-run company offering local personal service to the community of Wimborne and the surrounding Dorset area for over 100 years.

Competitive prices
Shop with us for the latest in Home Entertainment & Domestic Appliances at superstore prices!

Great customer service
Our staff attend regular training with brands such as Bosch, Neff, Samsung, Panasonic, Roberts Radio, Dyson, and Ruark Audio. You can expect to receive expert advice when you visit us.

Where to find us?
Our store is located on Leigh Road, Wimborne at superstore prices.

Personal Service at Superstore Prices

Written by the company

Promise 1

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

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5.0

All reviews

(1,828)

254 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional service from local provider

Our integrated fridge freezer failed during the heatwave. Called Dacombes on the Tuesday, by the following Monday, brand new fridge freezer delivered, installed and old one collected. No fuss. No hassle and an exceptionally professional and courteous service received from the showroom and the fitting team. Definitely use them again and further proof that using local suppliers over the faceless corporations pays dividends. Thank you for the service chaps, very much appreciated 👍

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Washing Machine Purchase

This is the second appliance we have bought from Dacombes in the last couple of weeks. Service is excellent and the delivery was fast an efficient. Prices are also a match for the larger electrical retailers with free local delivery.

29 June 2026
Unprompted review
Rated 4 out of 5 stars

Ordering in store was effortless

Ordering in store was effortless. Delivery was on time, and single delivery driver had to manage a 2 man delivery on his own.
My only complaint would be, that the day after i ordered one of my items went down by £20. I would have expected the salesman to contact me, and offer the lower price, before delivery.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

We ordered a BOSCH dishwasher a week…

We ordered a BOSCH dishwasher a week ago when we saw Mark at the store. He was very knowledgeable and with his help we chose our dishwasher. It was installed today 4 JUly when Ed and Kieran arrived as scheduled . They were courteous, competent and made a very good job of installation. We were delighted with the whole process and will certainly use Dacombes again. Excellent from first to last.

4 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, helpful and courteous service both from store staff and the delivery men. We have used this local company before and will continue to do so. Cannot fault their customer service, and they are all too ready to help should there be any issue.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service ( at a distance ) from Dacombes of Wimboune

Living remotely from my rented out flat there are times when you need a local presence to deal with repairs & replacements. In this instance a washer-dryer had expired and Dacombes were able to process my order and install the new machine with the minimum of fuss. Also, a good price & warranty was on offer. Hence, no hesitation in recommended their team if you need a robust & reliable Euronics dealer in the Poole / Bournemouth / Wimborne area.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful professional service

Wonderful service. Very helpful advice leading towards the purchase of very good product. Paul and Helen went out of their way to be helpful. Ed and Jakub the delivery men were polite and efficient with the installation. Highly recommended all round. Many thanks.

Ref ORD122050

20 June 2026
Unprompted review
Rated 5 out of 5 stars

Seamless

From the first email requesting a soon as date of delivery to delivery has been seamless. A fantastic customer experience, well done and will be back for future requirements. Thank you, Dolores.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Replacement of fridge freezer

My integral fridge/freezer was old and needed replacing .l needed help and advice as to what was now available and what would suit my needs and fit the space . Having spoken with the Dacombe sales team it was decided that Lee ( installation / advisor) would visit m home. The organisation was smooth and professional and Lee s advice taken on board . Tall larder fridge ordered . Lee and Keira carried out the work of removing / taking away old appliance..and fitting new fridge including necessary alterations needed with such skill and expertise . Kitchen left clean and tidy . Both Lee and Keira are cheerful and polite . Thank you for a job well done .

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service for my elderly…

Great customer service for my elderly mother. She asked if they would clean behind the old washing machine after pulling it out, before fitting the new one. The young gentleman was more than happy to oblige. The machine was fitted with ease and the staff were very respectful whilst in the home. Great service!

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent all round service.

Mark was very good in helping us choose the right TV, he went through the different models in our price range and explained things in an understanding manner.
The chap who set up the TV was very pleasant and helpful and explained the fundamentals very well.
We would certainly recommend Dacombes to anyone looking for first rate service in a pleasant environment.

13 June 2026
Unprompted review
Rated 5 out of 5 stars

Would recommend

Can't fault it, everything went well from start to finish. The salesman was very helpful and responsive to emails and phone calls, sought out extra information for us and went the extra mile. The delivery went without a hitch, the two delivery guys were on time and very efficient and friendly. We were Holman customers until the two companies merged and it looks like the excellence will continue.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Firstly, the shop staff (Jakub and ?) were very helpful in ensuring our replacement induction hob would match the dimensions of our existing, (no longer made) hob.
The delivery men (Ed and Kieran) then took time over modications to accommodate a different power connection on the new hob.

18 June 2026
Unprompted review

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