Cyxus Reviews 195

TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Worst experience ever. Ordered a pair of glasses for my husband on sept 16, order number CY38739, but haven’t received my order yet. When asked for refund, they said going to deliver soon, but haven’t... See more

Rated 4 out of 5 stars

Pretty much as pictured on the website. I got two (2) glasses recently and they are of good quality. I picked a quite simplistic & subtle design blue light blocking glasses (Rimless & Half rim varia... See more

Rated 3 out of 5 stars

I loved the pair I got on amazon years ago but could not find the same frames there so ordered direct. Was disappointed because I paid for anti reflective blue light blocking and while the blue light... See more

Rated 3 out of 5 stars

It seems the glasses really do block blue light and glare, and my eyes get much less tired after working at the computer all day. Super! I ordered the glasses, but the Joanie 8148 model turned ou... See more

Company details

  1. Glasses Store

Written by the company

Cyxus® is a professional American eyewear brand who designs computer glasses, polarized sunglasses, reading eyewear, gaming glasses for men, women and kids since 2009.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

195 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Thank you

Thank you. I received my order yesterday. It was my first order. I really like the glasses. Thank you. I will order again.

11 August 2021
Unprompted review
Rated 1 out of 5 stars

Shipping is Inaccurate

Shipping is inaccurate, stating that it takes 3-7 business days to ship which is misleading. The location of where the products are made is not specified, also not mentioning how long prescription glasses take. The merchandise bought took over three weeks to arrive and customer service was unsatisfactory. I did not receive a tracking number for shipping or confirmation. Only after I contacted costumer service twice requesting a refund, that I was updated about the merchandise location. Will not buy from again or recommend to anyone.

8 July 2021
Unprompted review
Rated 5 out of 5 stars

First to review? Weird. Fair product, good customer service

i have to say, feel weird to be the one reviewing it.
Bought a pair of Blue Light Shield glasses.
Wonderful product, helped a lot with my difficulty sleeping as I watch a lot of TV and play a lot, and work with laptop too.

They broke, badly, as they should not. In two months.
They sent me a substitute in two weeks, with many apologies. The sub haven't broke so far (3 months)

In my book, overall good product and good service

28 September 2020
Unprompted review
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