We are really happy with the result of the work done on our persistently leaky shower. We were extremely impressed by Lee’s work, which was thorough and painstaking. We are confident that this, the th... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Quick & Professional. I managed to put a nail through a pipe when fixing a squeaky floorboard!! Emailed company late evening. CS Heating called early next day arranged for a plumber that morning!... See more
Company replied
The team started by having great patience with us choosing a new bath. The quote was reasonable and the organisation between the bath supplier and CS as the fitters, was perfect and made life very eas... See more
Company replied
We are very pleased with our new bathroom and it has been admired by all our visitors. Dean and everyone else who worked on our refurbishment were very proficient, nothing was too much trouble... See more
Company replied
Company details
Written by the company
A warm home, bathroom fittings that work and hot water when you need it. We think that is something everyone deserves. We always answer the phone We arrive on time Explain the work before we start and do the best possible job for a fair price. We’ll never charge for work that isn’t needed We will leave your home clean and tidy. From 24-hour emergency call-outs, to boiler installations and servicing, to complete bathrooms you can trust our friendly, experienced team of qualified engineers to look after you.
Contact info
Unit 27 Maple Leaf Business Park, CT12 5GD, Ramsgate, United Kingdom
- 01227 263473
- enquiries@csheating.org.uk
- www.csheating.org.uk
4.7
Excellent
687 reviews
Hasn’t replied to negative reviews
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Efficient company with prompt attendance
Engineer attended on the day, did not waste any time, fixed the problem within the hour and also fixed leaky radiator valves. Engineer was polite, efficient and explained the problem. Company were also very helpful when I called on New years day and the boiler pipe was leaking water! Most other engineers were unavailable on this bank holiday day. Thank you.
2 January 2025
Unprompted review
Reply from C S Heating&Plumbing
Dear Ms Sarah Jane,
Thank you for your 5 Star review.
We are so pleased to hear how happy you were with the level of service that you received.
We will be sure to pass your feedback onto the engineers who attended your property to carry out the works :)
Kind Regards
Emma
C.S Heating
Excellent Emergency Service
Called out on the Friday evening during Christmas week to my elderly mother (101) as her boiler had stopped working, She had no heating or hot water. The engineer came in 1 hour of my call. Unfortunately a part was required that he didn’t carry, but he left her with 2 electric heaters. The next day he went out of his way to find the replacement part (not easy on 28th December) and came back to fit it that afternoon. Above all he was kind and courteous to her. Much appreciation!
27 December 2024
Unprompted review
Reply from C S Heating&Plumbing
Dear Lisa Andrews,
Many thanks for your generous 5 Star review, we are so pleased to hear how satisfied you were with the service you received and we will pass on your comments to the rest of the team.
We look forward to working with you again in the future.
Kind Regards
Emma
C.S Heating
The engineer came out very quickly and efficiently fixed my problem
The engineer came out
30 December 2024
Unprompted review
Reply from C S Heating&Plumbing
Hi Lynda Johnson,
Thank you for leaving a 5 star review, we appreciate your positive feedback :)
Kind Regards
Emma
C.S Heating
100% Recommendation
I was referred to CS Heating by a good friend and they turned up within 12 hrs with all the parts and had the boiler up and running (after 3 days of no water or heating 4 days before Xmas!!) in 25 mins!! Thank you 😁🙏
23 December 2024
Unprompted review
Reply from C S Heating&Plumbing
Dear Kirsty Mackinnon,
We cant thank you enough for your lovely 5 Star review.
We are glad to hear that the issue was resolved so quickly for you.
We look forward to working with you again in the future.
Kind Regards
Emma
C.S Heating
Phenomenal Service!
Phenomenal Service provided by professional, sincere and expert engineers. Thank you for responding so quickly to our needs and for repairing the problem so swiftly. 100% highly recommended.
20 December 2024
Unprompted review
Reply from C S Heating&Plumbing
Dear Richard Cope,
Thank you for leaving a 5 star review, we are really pleased to hear that you were happy with the service that you received.
We look forward to working with you again in the future
Kind Regards
Emma
C.S Heating
Good Experience
The boiler engineer was polite and professional offering excellent customer service.
16 December 2024
Unprompted review
Reply from C S Heating&Plumbing
Dear Rose,
Thank you for the 5 Star review, we are thrilled to hear that you were happy with the service provided by our Engineer.
We will be sure to pass on your comments to the team and look forward to working with you again in the future.
Kind Regards
Emma
C.S Heating
Excellent service all round
Excellent service all round. I phoned up the company at 1:30 with a problem with my boiler. By 3:30 pm, an engineer came to fix the problem. He was extremely polite, very helpful and very knowledgeable. I wouldn’t hesitate to recommend this company for the fast and efficient service. Thank you 😊
21 November 2024
Unprompted review
Reply from C S Heating&Plumbing
Dear Jill,
Thank you for you positive 5 Star review, we are so glad to hear how happy you were with the service that you received from CS Heating & Plumbing.
We shall be sure to pass on your feedback to the team.
Kind Regards
Emma
C.S Heating
Dean great staff member
Dean great staff member
Great job completed
Very tidy
Credit to the company
11 November 2024
Unprompted review
Reply from C S Heating&Plumbing
Good Afternoon Darren Lilley,
Thankyou for your 5 star review and lovely comments about Dean, we will be sure to pass on you comments to him and the rest of the team.
Kind Regards
Emma
CS Heating & Plumbing
Great service
I’ve used this Company for a couple of years now, great friendly service at a very reasonable price
8 November 2024
Unprompted review
Reply from C S Heating&Plumbing
Dear Sally Inglis,
Many thanks for your 5 Star review,
we are thrilled to hear that you are happy with the service that you continually receive and thank you for your ongoing custom.
Kind Regards
Emma
CS Heating & Plumbing
Boiler not working
Thank you to the lovely lady at the end of the phone today on the Canterbury number. My boiler wasn't working and she talked me through what to do to reset it. She was so kind and helpful. Thank you so much it was really appreciated.
7 November 2024
Unprompted review
Reply from C S Heating&Plumbing
Mrs Reyonlds,
Thank you for your Review about our administration team. Our office staff are trained to help get boilers working over the phone to save our customers time and money.
We will pass on your comments to our team.
Regards
Paul
CS Heating
Had my annual boiler service with CS…
Had my annual boiler service with CS Heating & Plumbing, very efficient with the minimum of fuss and the online booking was very straightforward.
CK.
28 October 2024
Unprompted review
Reply from C S Heating&Plumbing
Dear Chris Kenneally,
Thankyou for your 5 star review, we will be sure to pass on your comments to the rest of the team, and we hope to deal with you again in the future.
Kind Regards
Emma
CS Heating & Plumbing
Excellent service from the two service…
Excellent service from the two service engineers. Explained everything that was carried out and left site clean and tidy
22 October 2024
Unprompted review
Reply from C S Heating&Plumbing
Dear Lisa Dansie,
Thankyou for your 5 star review and comments, we look forward to working with you again in the future.
Kind Regards
Emma
CS Heating & Plumbing
Outstanding
As ever, you always go the extra mile. Both Paul and Andy were brilliant. Not only an excellent job but fine tuned to suit my individual needs.
22 October 2024
Unprompted review
Reply from C S Heating&Plumbing
Dear P M Smith,
Thankyou for your 5 star review and lovely comments, we will be sure to pass on your comments to everyone involved and we look forward to working with you again in the future.
Kind Regards
Emma
CS Heating & Plumbing
The engineer arrived on time done a…
The engineer arrived on time done a visual check of the system, then set about fixing the problem, all done in a timely fashion cleaned up any mess and checked the system for full operation. Job done.
17 October 2024
Unprompted review
Reply from C S Heating&Plumbing
Geoffrey,
Thank you for your review. We are pleased that your experience with our engineer was satisfactory. We will pass on your comments to the team.
Regards
Paul
CS Heating
Professional and polite service from…
Professional and polite service from the moment of first contact over the phone through to the end. I was kept upto date with bookings and eta's and the problem was diagnosed quickly and sorted with no worries. Would highly recommend
15 October 2024
Unprompted review
Reply from C S Heating&Plumbing
Mr Parkin,
Thank you for your kind review. It was a pleasure working for you and we hope to welcome you on to one of our Cover Plans in the near future.
Regards
Paul
CS Heating & Plumbing
Very professional and efficient service…
Very professional and efficient service
Highly Recommended
8 October 2024
Unprompted review
Reply from C S Heating&Plumbing
Dear Jackson M,
Thank you for the 5 Star review.
We are pleased to here that you were happy with the service that you received and we look forward to working with you again in the future.
Kind Regards
Emma
C.S Heating
I have used this company before
I have used this company before. They offer a good professional service. Very happy with the work.
12 September 2024
Unprompted review
Reply from C S Heating&Plumbing
Good Afternoon Mandy Collins,
I would like to say thank you for the lovely 5 star review you have given us.
We are so thrilled to hear how happy you were with level of service you have received from start to finish and that you would have no question in continuing to use our services.
I will be sure to pass on your comments to the rest of the team.
Kind regards
Emma
C.S Heating
An excellent company all round.
I have been a customer of C S Heating and Plumbing for over three years and I wouldn’t go anywhere else. All their boiler engineers are polite, punctual and very conscientious. The girls in the office are very helpful. A special mention here for Emma who recently went over and beyond what she needed to do, what a great service!
6 September 2024
Unprompted review
Reply from C S Heating&Plumbing
Mrs Ferguson,
Thank you for your generous review. Its always a pleasure to hear about the amazing service our engineers and office staff provide.
We will pass on your comments to our team and look forward to working with you again in the future
Regards
Paul
C S Heating & Plumbing Ltd
The Engineers are great
I Would like to thank CS gas great engineers , prompt call out , sorted out my problem with a gas leak within 2 days , over the weekend . i am very pleased with the service , and will use CS Heating and plumbing in the future . I would also thank CS management , 10 out of 10 for service , thank you
2 September 2024
Unprompted review
Reply from C S Heating&Plumbing
Mr King,
Thank you for your review. Glad we could assist you with your breakdown. We would also like to welcome you to our Cover Plan Family.
Regards
Paul
CS Heating & Plumbing Ltd
Michael was pleasant and efficient CS…
Michael was pleasant and efficient CS may not be the cheapest but they are reliable.
3 September 2024
Unprompted review
Reply from C S Heating&Plumbing
Dear Susan Bowen,
Thankyou for your lovely 5 star review, we will be sure to pass on your comments to Michael and the rest of the team.
Kind Regards
Emma
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