Crystal Central did an amazing job getting us the request plaque. We ran into an issue when someone on our side missed placing the order. Crystal Central worked to get the product made and ensured... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Turn around is often faster than expected, communication reliable, and the ability to work with supplied images is invaluable. Our plaques come out beautiful every time and are a joy to present. Thank... See more
Company replied
This has been my fourth purchase from Crystal Central. I have gotten a different crystal piece each time. They have all been nothing short of magnificent! There is a very quick turnaround providing a... See more
Company replied
This is our fourth order with Crystal Central! Our church has been ordering from them for a very long time. Their products and shipping is absolutely stellar! This order was fantastic. We placed an or... See more
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Company details
- Trophy Shop
- also in
- Art Supply Store
Written by the company
Engraved Crystal Awards, Crystal Gifts and Crystal Plaques for Every Occasion
Written by the company
- EXCLUSIVE CRYSTAL DESIGNS
- A multitude of award and gift ideas With samples designed by the experts.
- FREE ENGRAVING
- Free deep-etch engraving For all awards and plaques.
- FASTER DELIVERY SERVICE
- Your order will be at your doorstep Within 72 hours using EXPRESS service.
Easy Ordering & Quick Delivery
Great selection of products, each award 100% customizable to your own.
Enjoy rush service with delivery within 5 days.
Contact info
600 Summer Street Suite 601, 06901, Stamford, CT, United States
- (855) 855-2288
- orders@crystalcentral.com
- www.crystalcentral.com
4.9
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Crystal Central
Thank you for your feedback!
We're so glad to hear the anniversary gift looked outstanding. We hope it made the occasion even more memorable.
— Crystal Central Team
As always the best Crystal and present…
As always the best Crystal and present on a professional platform that could be provided.
16 June 2026
Reply from Crystal Central
Thank you for your feedback!
We're pleased to hear we've continued to deliver the quality and presentation you've come to expect. Your recognition means a great deal to our team.
— Crystal Central Team
The customer service is great and the…
The customer service is great and the plaques are so beautiful!
17 June 2026
Reply from Crystal Central
We appreciate your kind words!
We're pleased to hear our customer service and the beauty of the plaques stood out.
— Crystal Central Team
Crystal Central is amazing
Crystal Central is amazing! I ordered a beautiful custom plaque for a family event, and it exceeded my expectations. The craftsmanship was outstanding, and it turned out absolutely beautiful.
Their website was easy to navigate, and the Customer Service team was exceptional throughout the design review process, making every mock proof revision quickly and accurately. My order was shipped promptly and arrived on time.
I am extremely happy with my purchase and highly recommend Crystal Central for their excellent quality, outstanding customer service, and fast delivery!
19 June 2026
Reply from Crystal Central
Thank you for sharing such a thoughtful review!
We're so glad to hear the design review process was smooth and that each proof revision was completed quickly and accurately. It's wonderful to know your custom plaque turned out beautifully and arrived right on time.
Your recommendation truly means a lot to us. Thank you for choosing Crystal Central.
— Crystal Central Team
Reply from Crystal Central
Thank you for your kind words!
We're so glad to hear everything arrived on time and that the beauty and quality stood out.
— Crystal Central Team
Your team was very responsive each time…
Your team was very responsive each time I contacted them to ensure that the award would meet our requirements.
26 June 2026
Reply from Crystal Central
Thank you for your kind words!
We're pleased to hear our responsive communication made the process a smooth one. Working closely with you to make sure every detail was right is an important part of what we do.
— Crystal Central Team
Delivery was better than quoted and…
Delivery was better than quoted and quality was better than online photo's.
18 June 2026
Reply from Crystal Central
We appreciate you taking the time to share your experience!
We're pleased to hear your order arrived sooner than expected and that the quality of the plaque was even better than it appeared online. Knowing the finished piece met your expectations means a great deal to our team.
— Crystal Central Team
I chose a plaque that reflected AnnMarie's Essence
I chose a plaque that reflected who my Assistant Head of Schools is, and she really loved it. That is what I was hoping for. Thank you to all who helped me with my last-minute edits.
16 June 2026
Reply from Crystal Central
Thank you for sharing your experience!
We're so glad to hear the plaque reflected exactly what you hoped to express and that it was so well received. It was our pleasure to help with the final edits and be part of such a meaningful recognition.
— Crystal Central Team
Quality and confirmation response
16 June 2026
Reply from Crystal Central
Thank you for your kind review!
We're delighted to know you were pleased with the quality of the crystal award and that the process was smooth.
— Crystal Central Team
Very Quick delivery
I was surprised when I saw that it was coming from Shanghai, China. But, I ordered it on a Friday, and thought it was coming the following Friday, however, the confirmation email said it was coming on Thursday and it arrived on Tuesday before
The engraving was perfection. I would order again from Crystal Central.
15 June 2026
Reply from Crystal Central
We appreciate your feedback!
We're pleased to hear the plaque arrived even sooner than expected and that the engraving turned out beautifully. Knowing the final piece met your expectations means a great deal to our team.
Thank you for your recommendation, and we look forward to working with you again.
— Crystal Central Team
First shipment & Second shipment
First shipment. Item was not at all perfect. Red etching was imperfect. Called they sent an immediate replacement after I sent pictures. Great. Came within days. Second one came and they never cleaned the item after the etching and paint was put on. Needed to be cleaned. Not happy but was better after I cleaned which I feel they should have done before they sent out. They should inspect their work and quality.
23 June 2026
It was just what we wanted
It was just what we wanted. You even got it here a day earlier than indicated.
15 June 2026
Reply from Crystal Central
Thank you for your kind review!
We're so glad to hear the plaque was exactly what you were hoping for and that it arrived even earlier than expected. We're delighted everything came together just as you had hoped.
— Crystal Central Team
It was beautiful
It was beautiful! I was a little hesitant but the reviews convinced me to give it a try. It could have not been anymore perfect. My friend loved his gift
28 May 2026
Reply from Crystal Central
Thank you for sharing your experience!
We're pleased to hear the plaque turned out beautifully and that your friend loved the gift. Knowing the gift was so well received is especially rewarding for our team.
We appreciate your kind words.
— Crystal Central Team
Couldn't be happier!
From beginning to end, customer service & communication on the phone & through automated emails, was fantastic. The plaque is beautiful, exactly what we were hoping for. Would highly recommend & will definitely use you in the future.
12 June 2026
Reply from Crystal Central
We appreciate your feedback!
We're pleased to hear the plaque was exactly what you were hoping for and that the communication throughout the process helped everything go smoothly. It's also wonderful to know our customer service and updates stood out along the way.
Thank you for your recommendation. We look forward to working with you again in the future.
— Crystal Central Team
Reply from Crystal Central
We appreciate your feedback!
It's wonderful to know the quality of the award and the quick turnaround both stood out. Knowing you loved the award is always rewarding for our team.
— Crystal Central Team
This is the fourth Crystal Central…
This is the fourth Crystal Central award that we have bought. These pieces are elegant in design.
26 May 2026
Reply from Crystal Central
Thank you for sharing your experience!
We're pleased to hear you continue to enjoy the elegant design of our crystal awards. We appreciate your support.
— Crystal Central Team
Best response with initial contact and…
Best response with initial contact and quick product shipping. Always excellent.
5 June 2026
Reply from Crystal Central
Thank you for your kind words!
We’re pleased to hear our team provided a prompt response from the start and that your order arrived quickly. It’s especially rewarding to know you’ve consistently had excellent experiences with us.
— Crystal Central Team
Wonderful experience
Wonderful experience. Ordered a pastor emertius plaque. It actually came a day early.Definately recommend paying for the colored background.
1 June 2026
Reply from Crystal Central
Thank you for sharing your experience!
We’re pleased to hear the plaque arrived earlier than expected and that the ordering process went smoothly. It’s wonderful to know the finished piece made a great impression, and we appreciate you sharing your thoughts on the colored background option.
— Crystal Central Team
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