On the down side I was disappointed with the size of the plants. They were tiny in comparison to those bought at a garden centre for roughly the same price. I appreciate it may be more practica... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Plants in good condition on arrival, despite delayed delivery. Delivery company advised delivery on a particular day then failed to deliver without explanation. When plants delivered the following d... See more
Company replied
Crocus is an utterly reliable upmarket company. Their plants arrive in great condition always. They aren’t the cheapest but as with everything, you get what you pay for. I have in the past pur... See more
Company replied
My order from Crocus of two different clematis plants was delivered promptly. The plants were extremely well packaged and in excellent condition on arrival. They had good root systems, had healthy... See more
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Company details
Written by the company
UK gardening website specialising in garden plants, garden furniture and machinery with gardening advice from expert gardeners.
Contact info
Crocus.co.uk Ltd, GU20 6LQ, Windlesham, United Kingdom
- 01344 578 000
- customerservices@crocus.co.uk
- www.crocus.co.uk
4.3
Excellent
73K reviews
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I ordered 18 lavender Hidcote
I ordered 18 lavender Hidcote. They arrived very quickly. They were very well packaged and it perfect condition. In fact I was so impressed I immediately ordered 18 more. I've planted them and have been keeping them watered as it's so hot. They are doing well. Crocus is a highly professional company that sells good, healthy plants and that's why I keep going back.
2 July 2026
Reply from Crocus.co.uk Ltd
We're so pleased to hear your lavender plants arrived quickly and in perfect condition, and that you were impressed enough to order more! It's wonderful to know they're doing well despite the heat. Thank you for your continued support.
Beautiful and healthy plants
Beautiful and healthy plants securely delivered as promised. That is rare and why I continue to purchase plants from Crocus.
2 July 2026
Reply from Crocus.co.uk Ltd
Thank you for your wonderful feedback! We are so pleased to hear that your plants arrived beautifully and healthily, and that you continue to choose us for your plant purchases.
Great plant excellent packaged …
Great plant excellent packaged arrived very fresh and healthy
2 July 2026
Reply from Crocus.co.uk Ltd
Thanks, Diane – we’re delighted to hear your plant arrived so fresh, healthy and well packaged! 🌱
Easy to order
Easy to order and specify a particular delivery date. Good communication about delivery. The plant arrived and was well wrapped, looked very healthy. Happy customers
2 July 2026
Reply from Crocus.co.uk Ltd
Thank you so much for your lovely feedback, Fiona – we’re delighted everything arrived on time and in great condition and that you’re happy with your plant! 🌿
Amazing products
Amazing products, reasonable price, easy purchase, rapid delivery and I live on Isle of Wight. Highly recommended.
2 July 2026
Reply from Crocus.co.uk Ltd
Thank you, Vera – we really appreciate your lovely feedback and recommendation, and we’re so pleased everything arrived quickly to the Isle of Wight!
Reply from Crocus.co.uk Ltd
Thank you so much for your lovely feedback – I’m glad the plants arrived well packed and healthy. 😊 We’d be delighted to help if you decide to order more!
How I wish I had found this company earlier…
How I wish I had found this company earlier. Fantastic healthy and good sized plants packaged very well and arriving quickly. Highly recommended xx
23 July 2026
Unprompted review
Reply from Crocus.co.uk Ltd
Thank you so much, Christine – what a lovely review! 🌱 We’re delighted you’re happy with the plants and packaging, and we really appreciate the recommendation.
As always with Crocus
As always with Crocus - The plant that I ordered arrived in excellent condition.
25 June 2026
Reply from Crocus.co.uk Ltd
Thank you for your wonderful feedback! We're so pleased to hear that your plant arrived in excellent condition, as always. 🌱
Absolutely delighted with the plants &…
Absolutely delighted with the plants & the service. Thank you so much
26 June 2026
Reply from Crocus.co.uk Ltd
Thanks so much, Virginia – we’re delighted you’re so happy with your plants and our service! 🌱💚
Reply from Crocus.co.uk Ltd
Thanks, Jacqueline! We're delighted to hear you've been so happy with your purchases and really appreciate you taking the time to leave a review.
Always beautiful and healthy plants
Always beautiful and healthy plants. Packed with such care. Love Crocus
1 July 2026
Reply from Crocus.co.uk Ltd
We're so pleased to hear that you always receive beautiful and healthy plants, and that they are packed with such care! 🌱
My order should have been delivered…
My order should have been delivered today however I received an email to inform me that my address could not be found. I was requested to rearrange another delivery date. No guarantee that they will find my address on the second attempt. Meanwhile dozens of live plants are in a van somewhere. Very disappointed and frustrated.
23 July 2026
Unprompted review
Reply from Crocus.co.uk Ltd
I'm really sorry for the frustration and worry this has caused, especially with live plants involved. Please email us with your order number and full address so we can liaise with the courier urgently and get this resolved as quickly as possible.
Great packaging and healthy plants…
Great packaging and healthy plants received. Many thanks
24 June 2026
Reply from Crocus.co.uk Ltd
Thank you so much for your lovely feedback – we’re delighted to hear your plants arrived well packed and healthy! 🌱💚
Arrived timely as promised The choice…
Arrived timely as promised The choice of plant was outstanding The price was very reasonable Thank you again
1 July 2026
Reply from Crocus.co.uk Ltd
Thank you so much for your lovely feedback! We're delighted to hear your order arrived promptly, that you were pleased with the plant choice, and found the price reasonable. 🌿
Reply from Crocus.co.uk Ltd
Thank you so much for your wonderful feedback! We're absolutely delighted to hear that you're pleased with our excellent service and the quality of our products and plants. 🌱
The plant itself was a bit scrappy…
The plant itself was a bit scrappy withe some broken stems but although looking sad is recovering. The problem seems to be with the courier- Box had obviously had a hard time and it was delivered to a fairly near in spite of his having to drive past our "named" house to leave at an obvious farm. In summary the courier was the problem. Crocus did offer to replace whil we were searching for it
1 July 2026
Reply from Crocus.co.uk Ltd
Thanks, John. We’re glad the plant is recovering and that our team could offer a replacement, and we’ll certainly pass your comments about the courier on to help improve future deliveries.
Crocus garden company is my no1 choice always.
The Crocus garden company is one of the very best sites to shop for all your garden needs.
Its staff are knowledgeable and helpful. Ordering is easy and communication throughout your order is great.
Plants arrive very healthy and are always well packed with care.
I’ve recently purchased a Chelsea planting trowel which is a fantastic addition to my tools, plus a large fatsia japonica & other perrenials.
Crocus is my no 1 choice every time.
30 June 2026
Reply from Crocus.co.uk Ltd
We are so pleased to hear that you consider us one of the very best sites for your gardening needs! It's wonderful to know our staff, easy ordering, and communication have contributed to such a positive experience. We're also delighted that your plants arrive healthy and well-packed. Thank you for making us your number one choice!
Everything delivered in excellent…
Everything delivered in excellent condition, well packaged and ready to be planted. Previous orders have done well in my garden.
1 July 2026
Reply from Crocus.co.uk Ltd
Thank you for your lovely feedback – it’s great to hear everything arrived in excellent condition and that your previous orders have thrived in your garden. 🌿
Plants are always in top condition and…
Plants are always in top condition and perfectly packed for their journey to my door.
1 July 2026
Reply from Crocus.co.uk Ltd
Thank you for your wonderful feedback! We're so pleased to hear that your plants consistently arrive in excellent condition and are perfectly packed for their journey. 🌱
Reply from Crocus.co.uk Ltd
Thank you, Mr Will – we’re delighted to hear your plants arrived healthy and quickly! 🌱
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