Cricket-Hockey.com Reviews 

Great experience overall
Ordered a bowling machine that arrived less than 2 days later. Received an excellent machine that more than delivers.
Wonderful customer support.

Used a few times, good delivery times and good products. Descriptions of products on the website could do with improvement

The full story is I was due to play cricket last Saturday (31st May), so I ordered a full bag of equipment cricket hockey on thursday and it arrived friday afternoon. Absolutely brilliant experience in comparison to another company (Cricket Direct) who I ordered from at the start of the week who failed to send anything out in 5 days.

Would definitely but from this company again! Thank you so much!

Cricket-Hockey are an excellent organisation. They have an excellent range of hockey equipment and I am always extremely well looked after with my enquiries. Speedy delivery and good communication make it all an easier sell.

Purchased the new Hockey Vapor Astros. Found an issue with the heel which I reported back. Went back and forth with who I now believe was the Managing Director Mr Bundy who only looked at pictures and didn’t even consider physically looking at them via a return. Shame that this is the culture & customer service from the top down. An expensive mistake. Will not be shopping here again.

Made a long journey to visit the showroom, glad we did. Fantastic stock, great prices and sales assistants couldn't have been more friendly or helpful. Have also ordered online, quick delivery & customer service has been fantastic. Would highly recommend and wouldn't shop anywhere else.

Quick delivery and the quality of the items are excellent.

Website was friendy, prices we're competitive, service was 1st class

My rating and my experience with you cannot be good, quite the opposite.
I received a hockey stick of a size I didn't order and a different model from the one I bought.
Having contacted customer service, their response and solution was as follows: "So sorry I think I can see what has happened, the stick was changed for you on the order but the wrong code has gone through onto it meaning you were sent a 36.5 Light stick and not the 37.5 Superlight".
And I won't even mention the delay in customs due to the shipment from the UK to Spain.
So, as you can understand, this has been my first and last purchase with you.

Easy to navigate website, fast postage and great products. They always have good "out of season" deals as well so I always shop here

The delivery of the stick was quick and hassle-free, but what impressed me even more was how professionally and efficiently they handled my complaint. It was truly perfect—such a satisfying experience. Because of this, I would recommend others to buy from Cricket-Hockey!

I now buy all of our boys’ cricket and hockey shoes, bags and protective equipment here. Pricing is good, delivery fast, occasional returns easy, and they clearly appreciate repeat business through the discount points that become quite valuable. Wouldn’t now go anywhere else.

The purchase (two cricket sweaters) arrived quickly and the sizing and quality are spot on - will certainly use these folks again

Please try not to shop cricket kit from this website, they may show price bit less but they charge shipping and if you are not happy with the product quality they will deny saying it’s just a slight rough strap, they won’t admit product quality and won’t even cover returns, unfortunately we need to pay returns by our selves. Not a great experience.

Complete return scam. I sent a return with tracking via Royal Mail. The person is stating it was sent to the wrong address even through it is a fully generated printed label from their system. It was not hand written, has full packing information of what's included (also automatically generated), and my information as a customer. The tracking states delivered, but the company will not refund my money stating I should not have delivered it to the label provided. Do not purchase or return anything from this company.

I had purchased a cricket helmet after some research and found out them to be best overall including the options to select like size, colors and models to choose from. In addition the shipping was really quick (3 days) as i expected a delay since the product was delivered to Sweden. Also contacted them related to shipping queries and got friendly responses which assured me.
Very happy with the product and highly recommend them for any cricket equipment.

Very reliable supplier, honest and very helpful, I will go to them every time for cricket stuff in the coming months and years. I will recommend them to any one I know who needs cricket gear.

I ordered the wrong sized gloves, so I bought some more (also from Cricket-Hockey.com) and sent the old ones back, and the refund had landed in my account pretty much as soon as the package reached them. It's refreshing not to have to go through a long, drawn-out returns process or have to chase anything up!

Other than that, the prices compare really well as far as I can see, and both deliveries came quicker than expected.

Ordered a field hockey stick to ship to Canada. It arrived within 3 days of ordering and even with the cost of shipping, cost less than the store I was originally going to order from here (which didn’t have the colour/size needed). Great experience!

I am still waiting for the delivery and not able to contact supplier for the expected delivery date.
Worst service by UPS.