We made a special trip to C&H shop for new hockey back pack bag for my daughter moving off to Uni. It was totally worth the effort of a nearly two hour round trip. Both staff members were helpful bu... See more
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All the latest cricket and hockey equipment at unbeatable prices. Same day dispatch. Super fast delivery. Buy now from the Cricket & Hockey Equipment specialists.
Contact info
Unit 25 Parkers Close, SP5 3RB, Downton Business Centre, United Kingdom
- www.cricket-hockey.com
No recent history of asking for reviews
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Replied to 23% of negative reviews
Typically replies within 48 hours
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Fantastic all round
Simple to order, well priced, fair exchange rate and efficient delivery. A repeat purchaser from Australia, highly recommend buying from here
Excellent response to missing delivery.
I ordered some hockey kit for next day delivery on Thu 24 Jul 25. The delivery agent failed to deliver and after several notifications of delays to delivery provided no further updates. So having struggled for several days to get any information from the delivery agent I contacted Cricket-Hockey directly on 30 Jul 25. I can only say that their customer service was excellent. They responded immediately, stated they would send a replacement by Royal Mail Tracked 24 and would follow up with the previous delivery agent. The replacement duly arrived as promised the next day. It is rare there days to find such responsive and personal customer service and so I will shop here in the future.
Exceptional service over a number of years
Our regular go-to shop for all of our cricket playing and coaching needs. Exceptional service which is second to none. A fantastic range of products at very competitive prices and extremely speedy delivery. I’d thoroughly recommend this excellent shop.
Wanted a GM Diamond bat
Wanted a GM Diamond bat for my son. They not only had the bats in stock at various weights and grades but when the bat at the grade and weight I wanted wasn't on display the very helpful lady let me use her phone to identify what bat I was interested in (I had no signal), popped upstairs and retrieved two: a 2lb7oz and a 2lb 8oz for comparrison to the others. No pressure on selling and by far the best price around. Used before and will definitely again. Also, very helpful for knocking in advice.
Exceptionally helpful company
Exceptionally helpful company! Courteous and very quick to organise a stick being sent out for my son. Will definitely (continue to) use again and would thoroughly recommend to all. Thanks!
A gem of a hockey shop
Cricket-Hockey, are my go-to for all my hockey needs. I would recommend following their website advice about going earlier in the day as it does get busy.
The staff are absolutely amazing, very knowledgeable, patient and will use their expert knowledge to ensure you get what is right for you. There is a small area you can actually try and have a feel of the sticks before you buy which for me was invaluable as hockey sticks are, like everything in life, very expensive so you want to make sure you get the right one for you.
I can’t recommend them highly enough so thank you everyone
(This is an independent review based on personal experience)
Knowledgable staff, great prices
Visited the shop to buy hockey shoes for myself and two daughters, and we received very helpful advice from the knowledgable staff. We tried on several pairs of shoes and this didn't seem to faze the shop assistant at all! She was incredibly patient and offered some great tips about the different types of shoe, and also about hockey sticks. Excellent service, particularly when their prices are so competitive.
I have always received great and prompt…
I have always received great and prompt service. Never had an issue with anything. Orders have been delivered on time and quickly.
Great value for money too.
Fabulous service
Fabulous service, ordered the wrong cricket hat and shirt. I rang them,they sort it and delivered next day.A star service ✨️ 🙌
Excellent customer service
Absolutely excellent customer service. I realised that I had ordered the wrong weight cricket bat shortly after placing my order. I messaged cricket-hockey via WhatsApp a few hours after and asked if i could change this. This was no problem and before I knew it my order was changed and one the way to me. It then came super quick and is an excellent product.
6 star range and service.
Deserve 6 stars for their range and depth of stock and fast delivery.
Thank you
Great Experience.
Always reliable and quick with delivery. Great company. 👍
Great communication
Great communication, honest opinions fantastic product and express delivery from the other side of the world. Can't speak highly enough
Dave from Australia
Great product and arrived quickly…
Great product and arrived quickly thankyou :)
Very fast (went only 2days) delivery to…
Very fast (went only 2days) delivery to finland👍👍 and high-quolity products
Expertise…
We received a warm friendly welcome again from Leanne. Thank you so much Leanne for your patience’s and expertise in getting the right kit. We are super grateful.
Great experience overall
Great experience overall
Ordered a bowling machine that arrived less than 2 days later. Received an excellent machine that more than delivers.
Wonderful customer support.
Good service
Used a few times, good delivery times and good products. Descriptions of products on the website could do with improvement
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