CreditFix  Reviews 

Dishonest even from the very beginning, they have no ability to pick the phone up and to calls emails, the dishonesty comes from the very top an hour god's earth they have managed to get past the regulator is beyond me the license should be removed immediately they have caused me nothing but distress, and when you've got senior managers dealing with their own complaints tells you everything you need to know about the company!!

Would give zero stars if I could nothing but lazy scum sent multiple text messages saying iv failed to send in annual review forms ring up they say oh yes we got it don’t worry next day another one they never reply to any emails avoid at all costs

Scam, beware after a while they will do everything to fail you and all money you paid in will be lost, you will stay with nothing and your debts will have to be paid again.

If I knew what I was getting into, I wouldn't have bothered. E.g I was accepted for car finance on the condition that creditfix would.ok it. 3 weeks later I have heard nothing. I emailed them to ask how they are proceeding. I got back such a bitchy email. Thanks to them the finance Company has had to take me off the books. Plus if you are looking to rent privately forget it. I asked if I could pay more as to end my IVA early, the told me.i would.have to pay 10 grand for a 6 grand agreement...oh I still get threatening letters from one of the companies they are supposed to be ealing with. Absolutely rubbish. My advice is IVA is like a Blackhole avoid it if you can

The man I tried to speak to constantly interrupted me and would not let me speak a full sentence! He had a foreign accent and I had difficulty understanding him however he was strongly verbal and would not let me finish a sentence. I put the telephone receiver down as he would not let me speak. Creditfix charges are outragious and hidden , I thought it was free help and wasn’t informed until to late to withdraw and has made my situation 100persent worse. Advice to anyone coping with dept Do NoT USE CREDITFIX !!!!!

I have a letter confirming that I do not have to pay an extra year and two months of paying five years worth now they’re saying I’ve got to pay another year but I live in a mobile home no equity but apparently I agreed to this over the phone, I’m 71 get confused, but the choices was my kids pay it off equity from the Home or E extra year I didn’t realise the phone call was legally binding. Can anybody help please?

4. Ask to have negative entries that are paid off removed from your credit report
You may have a series of late payments on your credit report, or perhaps an old collection account that’s since been paid off still shows up. If this is the case, ask to have them removed. (And if you do have a collection account that’s unpaid, make this a priority. Unpaid collection accounts can negatively impact your score.)

I am p o a for my son who has mental health issues.He is hebephrenic schizophrenia,obsessive compulsive disorder and Asperger's.He is registered with vulnerable registration service and lacks capacity.He was phoned by them to take out I v a but he did not really need to as loans could be sorted.I have appealed to them and think it is closing but I need refund of first 2 months but customer service is terrible.Every time I have phoned in the last 2 months they said I would get a reply and every e mail was ignored.Please sort yourself out without going to creditfix My son is deeply distressed by the last few months.

Credit fix are quick to make you pay on there app and then take your money again from a direct debit when the app does not speak back to the system so they take your money twice and then 2 weeks to refund the money? left me with nothing i cant even get food!

Terrible company hard to get hold of, never gave me full rules of restrictions and they put them on bank accounts without you knowing and the bank told me this ,and they still carry on putting restrictions on after a year , don't know where I am don't know what they are going to do next they have full control of your finances be very careful Its like prison .

Also having problems with them. Annual reviews what annual review. Only had one since been with them. I dont even know who my IP is . But according to the creditfix app all my payments are upto date funny that when I missed a couple . So emailed creditfix nothing even seeked debt advice which I am to put a complaint . Also got a resolver case in now as I not going to pay anything until a decent human being does their job and get back to me

When I made contact with creditfix
I spoke to Jack, and he was brilliant, and he guided me through the steps in becoming deit i have started that journey with creditfix
So I thank Jack and his managerest for their efforts and support

Caused me to have anxiety attack on 24th January 2023 at 10am also before I forget this date 06:31am I get email from advisor saying i was in breach of my agreement and dais they needed to speak with credits because this person (Mrs Mishma virassamy) didn't look at my file correctly.

25th January 2023 when speaking with payments and customer i said i want to pay off the reminding balance the refuse the Kings money 3 times in 4 hours from between the hours of 9am to 12:50pm that day.

Also when asking to speak to supervisor you end up getting 50 questions and an a s s kisses to try stop you from speaking with supervisor.

I honestly can not wait for my IVA a to be over with.

27th January we are now getting the ball rolling but my statement stands. Also trustpilot why are you wanting to remove my review is it because your paid to only keep good and ok reviews.

Waste of time, debts get written off yet you still have to pay the same amount etc that you were paying before.
They don’t help when you say you can’t afford it cause of the cost of living crisis.
I still have debtors after me that are included in the iva.
Speak to customer services & they say they don’t get what I’m trying to say.
I won’t bother again, I’d of paid all these debts off a long time ago, worst thing I ever did! Half of the debts I had are written off so I don’t even owe what I’ve paid now.. avoid at all costs!

Michael sloper there ip has been fined 21000 and got sanctions he miss old my ivq do not use them seriously your be conned Google me contact me FB go straight direct his regulator IPA

This company has made my life a living nightmare. I lost my dad in June 2021 and in April of the same year this horrendous company wanted or rather forced me to go into an IVA when my dad had just had a blood clot to his brain and was dying they absolutely disgust me i was not in the right head space to deal with anything let alone my debts. I remember i said to them cam you give me a week to think about it i need to speak to
my dad today on face time so when i was ringing my dad these scam artists rang
me and pushed me straight into it they wouldn’t take no for an answer. They also bought debts that had already been paid for i know that for a fact as i have the proof. They also forged my signature and lied about how much income i was on and they also tried taking more money out of my bank account so i had to cancel my Direct Debit. I wish i had never met this company they are dodgy as hell and have lied to me throughout and i am now reporting them to the Financial Ombudsman. Please don’t go with this company AVOID AVOID

I was tricked into this scheme at a low point.
William cook lied to me.
When I wanted to cancel a week or so in as I was never told how difficult it would be to rent another property, they simply refused.
I hope someone takes legal action against them

all the people I spoke to were just so helpful and understanding, they kept me updated with the process but also checked on my own welfare, spoke to a lovely lady today called nicola who again checked how I was doing before even going through things, so just an amazing service from all, thankyou. john c

Iva finished 1st March told closure paperwork would be completed in 3-6
months now 8 more later and and nothing if you contact them the reply is the team are working on it
Avoid Creditfix at all costd

At first I gave this company a good review but since then I’ve changed my mind. No communication with this company and do not contact you to tell you the outcome of any meetings. I’ve had to try and phone them on several occasions and kept getting told someone will phone you back which they never do nor do they reply to emails. I’m owed a refund which was meant to be refunded with 5 working days, I did not receive it and after phoning them was told it wasn’t on the system. A useless company that will pretend to help you if they are receiving money from you.