Steven are amazing helper. Since my husband passed away I'm going every day very harshly, all on me, and I don't have anyone, only dog, first month from my husband passed away i almost not eat, l... See more
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Review summary
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Ryan Lee was absolutely great at explaining everything.I am suffering from carbon monoxide poisoning and am easily confused and he walked me through my current situation and it worked out well on our... See more
Company replied
Yes, my name is Hilda ; Jones credit association I am praying and hoping that this company is truly gonna help me speaking with the representative. He sounds sincere and I’m praying to God truly prayi... See more
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I didn't know that my anxiety and helplessness could be relieved in such a short time! Lillianna was so Thorough and kind. I have never felt such a heavy weight being lifted off me. I finally feel tha... See more
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Company details
About CreditAssociates
Written by the company
At CreditAssociates we have a passion for helping people break the cycle of endless debt, and with over 15 years of experience in the industry, we’re pretty good at it! We’ve resolved over 300,000 accounts totaling over $1 Billion in debt for our clients. Not only do we help them get out of debt for less than what they currently owe, our clients are typically debt-free in 24-36 months. Why spend years, even decades being crushed by crippling credit card debt, when you can be on your journey to financial freedom today?
Contact info
5050 Quorum Dr., Suite 700, 75254, Dallas, United States
- (800) 477-1607
- info@creditassociates.com
- www.creditassociates.com
4.8
Excellent
23K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Process
It was a very easy process. The agent knew what they were doing and were sensitive about the topic and their approach. Everything was explained in detail making me comfortable with the decision. Great experience and all around beneficial.
11 August 2026
Reply from CreditAssociates
Thank you for the amazing feedback, Dsun! We work hard at Credit Associates to meet expectations like yours, and we’re happy to hear we hit the mark for you. Sincerely, Your Client Success Team
Reply from CreditAssociates
Thank you for the amazing feedback, Betty! We work hard at Credit Associates to meet expectations like yours, and we’re happy to hear we hit the mark for you. Sincerely, Your Client Success Team
Reply from CreditAssociates
Thank you so much for your kind words, Sharon. We're so happy that you found our services helpful. Sincerely, Your Client Success Team
They made so easy and the payments will…
They made so easy and the payments will be doable over 30 months
13 August 2026
Reply from CreditAssociates
Hi, Mitchell Your feedback is highly appreciated. Thank you for the review! Sincerely, Your Client Success Team
Jimmy was extremely polite
Jimmy was extremely polite. It was evident from the very beginning of our conversation that he knew his craft thoroughly. He answered all of my questions with great clarity and enthusiasm. I feel completely confident with the information that I received. I am looking forward to a life of debt freedom sooner than I could have achieved it independently. Thank You Jimmy.
Respectfully Yours
Mary C Ward
13 August 2026
Reply from CreditAssociates
Hi, Mary. Thank you so much for leaving us a stellar review! Sincerely, Your Client Success Team
They were great and fast but I did fail…
They were great and fast but I did fail to mention my son's 50 $ a month band fee and my daughter's 250 gym fee a month
10 August 2026
Reply from CreditAssociates
Hi, Sherman. Your feedback is highly appreciated. Thank you for the review! Sincerely, Your Client Success Team
He had a lot of patience with me today…
He had a lot of patience with me today I was at work while he was on the phone helping me
13 August 2026
Reply from CreditAssociates
We appreciate the stellar review, Mayra! Thank you so much. Sincerely, Your Client Success Team
The process was smooth and very…
The process was smooth and very satisfying. Representative was very nice and patient...thorough.
Thank you for this opportunity. Merry Lewis
10 August 2026
Reply from CreditAssociates
We're so thrilled that you had a positive experience, David! Thank you so much for sharing. Sincerely, Your Client Success Team
Ryan Williams was so informative and…
Ryan Williams was so informative and answered all questions in detail.
thank you Ryan,
Linda Morgan
13 August 2026
Reply from CreditAssociates
Thank you so much for your kind words, Linda. We're so happy that you found our services helpful. Sincerely, Your Client Success Team
Phenomenal consultant service !
I just signed my documents so i can't really speak on too much with the program just yet but what i can speak on is the consultant who helped me through the whole process! Jerry Jornadal!! He answered any questions i had, no matter how silly they have seemed. He was personable and made me feel 100% comfortable during a pretty nervous time of wondering "Am i doing the right thing and this not some scam?"
He worked with my schedule to find the time for phone calls to discuss my options. He made the experience very easy and reassuring on how everything works. Jerry has phenomenal customer service and honestly if i had spoken with someone not as confident and informative as he was, i probably would of backed out and not gone forward with it all.
12 August 2026
Reply from CreditAssociates
Thank you for the amazing feedback, Rebecca! We work hard at Credit Associates to meet expectations like yours, and we’re happy to hear we hit the mark for you. Sincerely, Your Client Success Team
Reply from CreditAssociates
Hi, Jane. Thank you so much for leaving us a stellar review! Sincerely, Your Client Success Team
Reply from CreditAssociates
Thanks for the review, Khinkhin! Your feedback is so much appreciated. Sincerely, Your Client Success Team
I spoke with Tam
I spoke with Tam, one of your agents and she was very helpful, and very knowledgeable. She explained the program to me and she went to her manager to try and get me a lower rate because she realized how dire my financial situation is . She was kind and
Professional and walked me through everything helping to eliminate my fears and anxiety about the process.
12 August 2026
Reply from CreditAssociates
We appreciate the stellar review, Donna! Thank you so much. Sincerely, Your Client Success Team
This is absolutely the most encouraging…
This is absolutely the most encouraging thing that has to me in months. They helped my family tremendously! I will always be grateful.
12 August 2026
Reply from CreditAssociates
Hi, Tammie. Thank you so much for leaving us a stellar review! Sincerely, Your Client Success Team
So friendly and expanding every thing I need
So helpful and explained how everything works so that I felt safe to move forward thank you
12 August 2026
Reply from CreditAssociates
We really appreciate you taking the time to share your positive experience, Sandra! Sincerely, Your Client Success Team
Great experience service consultants…
Great experience service consultants helped us with all our needs. We thank you for taking a load off our shoulders.
12 August 2026
Reply from CreditAssociates
Hi, Richard. Thanks for taking the time to share your positive experience. We truly appreciate it! Sincerely, Your Client Success Team
Spoke with Mr,Nick Varela and he helped…
Spoke with Mr,Nick Varela and he helped me with my application was very professional helpful explaining every thing so I understood it he is an asset to your company
12 August 2026
Reply from CreditAssociates
We're so thrilled that you had a positive experience, Michael! Thank you so much for sharing. Sincerely, Your Client Success Team
Everything was gone over so you could…
Everything was gone over so you could understand exactly how this works. Took time to answer any question that I asked. Very professional and knowledgeable staff, can't thank you enough.
12 August 2026
Reply from CreditAssociates
Hi, Wayne. We are thrilled to learn that you had a positive experience with us! Sincerely, Your Client Success Team
The app will not allow me to input my…
The app will not allow me to input my email password. Please advise.
John Farrow
11 August 2026
Reply from CreditAssociates
John, we'd love to see if we could work through your concerns together. Can you please contact us at 800-477-1607? Thank you for your time. Sincerely, Your Client Success Team
Reply from CreditAssociates
Thank you so much for your kind words, Chetandeo. We're so happy that you found our services helpful. Sincerely, Your Client Success Team
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