Cox Motor Parts Reviews 

24,545
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 2,644 reviews, reviewers overwhelmingly had a truly great and reliable experience with this company. Customers frequently highlight the exceptionally rapid delivery times, secure packaging methods, and the wonderful selection of authentic vehicle replacement parts. Many buyers also express deep satisfaction with the genuinely helpful customer support, competitive pricing structures, and the completely transparent website ordering experience. However, some customers also noted that certain specific products were a bit more expensive than expected when compared directly to other available market sellers. A small group of consumers additionally mentioned experiencing minor inconveniences regarding specific item conditions or delivery details upon arrival.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, consistently highlighting prompt arrivals and secure... See more

Product

Reviewers highlight positive aspects of product quality, noting that items arrive promptly and match... See more

Service

Users describe positive interactions with service, highlighting a quick, efficient, and professional... See more

Price

People report positive experiences with price, noting that items are often much cheaper than going to local... See more

Order

Consumers find order to be positive, highlighting the simple, fast, and efficient online ordering process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered some Genuine Honda S2000 front brake calipers . They arrived the following morning and were fitted to my car by Vertu Honda in Nottingham who were unable to source replacements before October... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic service, I made a number of telephone calls and the gentleman on the phone patiently answered and helped me with getting the right product for my car. Delivered really quickly.... See more

Company replied

Rated 5 out of 5 stars

Always an excellent 1st class service from Cox Motor Parts in all areas. The website is clear and easy to use with a good selection of delivery options to accommodate your requirements. I ordered on a... See more

Company replied

Rated 5 out of 5 stars

Ordered a Yuasa replacement battery for my Honda Jazz . When arrived it was damaged and had emailed Cox Motor Parts and within 2 working days I received a replacement battery and uplift of damaged one... See more

Company replied



Company details

  1. Auto Parts Store

Written by the company

Cox Motor Parts are an authorised Honda dealer situated in the North West of England, offering an extensive range of genuine honda parts online at what we believe to be the very best UK prices. Whether you are looking for Honda brakes, clutch kits, batteries, full service kits or a whole host of other genuine Honda spare parts and accessories, we are committed to bringing you not only a great range of products but also a fantastic level of customer support and after sales service. When it comes to replacing parts on your Honda, we believe that only genuine Honda parts will do and, as such, stock only these with the exception of a number of parts and accessories from Autoglym, LUK, Castrol, Mobil and others, however you'll see these clearly marked. By using genuine Honda parts, you'll notice the difference in the performance of your car and be confident that you're replacing like for like. Only the best will do and that's exactly what we offer. It is widely acknowledged that if you want your Honda to run as it was engineered to, only genuine Honda parts will do. Be sure to keep your Honda a Honda and replace everything from brake pads and discs through to clutches, batteries and other spare parts with nothing but genuine parts. Whilst we offer an extensive range of genuine Honda car parts, if you're struggling to find the parts you need for your vehicle, we welcome you to give us a call on 01524 68071 where one of our team will be only more than happy to help. From Honda Civic parts and Honda CR-V parts through to Honda Accord parts, Honda Jazz parts and all models in between, at Cox Motor Parts, our priority is bringing you the parts you need, when you need them, at the very best online prices!


Contact info

4.9

Excellent

TrustScore 5 out of 5

25K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(24,545)

2,514 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

From order to delivery very quick

From order to delivery very quick , they do checks to make sure you’ve ordered correct parts definitely recommend , will use them again

11 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Mark! We're delighted to hear you were pleased with our quick delivery and our verification process. We always aim to double-check orders to ensure customers receive the correct parts for their vehicle, saving time and potential returns. It's great to know this made a positive difference to your experience. We appreciate your recommendation and look forward to serving you again in the future. If you ever need any assistance, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Great parts and quick delivery

Great parts and quick delivery. I am a returning customer, as the service is first class

11 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Callum. We're delighted to hear you've had another positive experience with us, and it's wonderful that you've chosen to return. Quick delivery and quality parts are what we strive for with every order, so your feedback means a great deal to our team. We look forward to serving you again in the future. If you ever need any assistance with parts or have questions about your orders, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Stephen! We're delighted to hear you found our service efficient. Our team works hard to process orders quickly and ensure parts reach our customers without delay. We appreciate you taking the time to share your positive experience – feedback like yours helps other customers make informed decisions. If you need any further assistance with parts or have questions about future orders, please don't hesitate to contact us at sales@coxmotorparts.co.uk. We look forward to serving you again.

Rated 5 out of 5 stars

Quality parts well priced excellent…

Quality parts well priced excellent delivery

11 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Mark! We're delighted to hear you're pleased with the quality of parts, pricing, and delivery service. We work hard to maintain competitive prices whilst ensuring we supply reliable components, so it's great to know this has met your expectations. We appreciate you taking the time to share your experience and look forward to serving you again in the future. If you ever need any assistance with parts or have questions, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Quick delivery as always

Quick delivery as always - thanks

10 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Russell! We're delighted to hear you're pleased with our delivery service once again. It's great to have you as a returning customer, and we appreciate you taking the time to share your experience. We work hard to ensure orders reach our customers promptly, so it's wonderful to know we've consistently met your expectations. Should you need any assistance with future orders or have any questions, please don't hesitate to contact us at sales@coxmotorparts.co.uk. We look forward to serving you again soon!

Rated 5 out of 5 stars

Very helpful

Easy to order, quick delivery and kept up to date with tracking etc. Would use again and definitely recommend.

11 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Fiona! We're delighted to hear that your ordering experience was straightforward and that our delivery service met your expectations. Keeping customers informed throughout the process is important to us, so it's great to know our tracking updates were helpful. We appreciate your recommendation and look forward to assisting you again in the future. If you ever need any parts or have questions, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Very fast delivery and well priced…

Very fast delivery and well priced compared to others.

10 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, David. We're delighted to hear you were pleased with our competitive pricing and delivery speed. Getting parts to our customers quickly and at fair prices is what we strive for every day.

We appreciate you taking the time to share your experience and hope to serve you again in the future. If you ever need assistance with any motor parts, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Best regards,
Cox Motor Parts Team

Rated 5 out of 5 stars

Locking wheel nut key

Came on time no fuss and the correct part was sent
First class service

10 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Alex. We're delighted to hear your order arrived on time with the correct part and that you experienced our first-class service. Getting orders right and delivered promptly is what we aim for with every customer. We appreciate you taking the time to share your positive experience and look forward to assisting you with any future motoring needs. If you ever need anything, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Efficient service

Efficient service

10 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, David. We're delighted to hear you found our service efficient. Providing quick and reliable service to our customers is something we work hard to achieve, so it's great to know we met your expectations. We appreciate you taking the time to share your experience and look forward to serving you again in the future. If you ever need assistance with motor parts or have any questions, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Great customer service

Fast shipping and delivery. Has delivery fee no matter what, so buy everything in one order if possible. Fast customer service response, and sorted out missing items in my order.

10 August 2026
Rated 5 out of 5 stars

I orderd 5 ltr of oil

I orderd 5 ltr of oil after ordering received confirmation then delivery date product arrived on time good service good product good price would buy again

15 August 2026
Rated 5 out of 5 stars

Shell Helix AJ-L Amzing price and delivery

Bought 2x5l of Shell Helix Ultra Professional 5W-30 C1 AJ-L -> Cox offered a great price (first time I've used them) and i was amazed at how quickly the oil was delivered <24 hours after placing the order I had the parcel
Will definately save Cox as a favouraite for next time i need oil

10 August 2026

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