Cox Motor Parts Reviews 

24,545
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 2,644 reviews, reviewers overwhelmingly had a truly great and reliable experience with this company. Customers frequently highlight the exceptionally rapid delivery times, secure packaging methods, and the wonderful selection of authentic vehicle replacement parts. Many buyers also express deep satisfaction with the genuinely helpful customer support, competitive pricing structures, and the completely transparent website ordering experience. However, some customers also noted that certain specific products were a bit more expensive than expected when compared directly to other available market sellers. A small group of consumers additionally mentioned experiencing minor inconveniences regarding specific item conditions or delivery details upon arrival.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, consistently highlighting prompt arrivals and secure... See more

Product

Reviewers highlight positive aspects of product quality, noting that items arrive promptly and match... See more

Service

Users describe positive interactions with service, highlighting a quick, efficient, and professional... See more

Price

People report positive experiences with price, noting that items are often much cheaper than going to local... See more

Order

Consumers find order to be positive, highlighting the simple, fast, and efficient online ordering process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered some Genuine Honda S2000 front brake calipers . They arrived the following morning and were fitted to my car by Vertu Honda in Nottingham who were unable to source replacements before October... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic service, I made a number of telephone calls and the gentleman on the phone patiently answered and helped me with getting the right product for my car. Delivered really quickly.... See more

Company replied

Rated 5 out of 5 stars

Always an excellent 1st class service from Cox Motor Parts in all areas. The website is clear and easy to use with a good selection of delivery options to accommodate your requirements. I ordered on a... See more

Company replied

Rated 5 out of 5 stars

Ordered a Yuasa replacement battery for my Honda Jazz . When arrived it was damaged and had emailed Cox Motor Parts and within 2 working days I received a replacement battery and uplift of damaged one... See more

Company replied



Company details

  1. Auto Parts Store

Written by the company

Cox Motor Parts are an authorised Honda dealer situated in the North West of England, offering an extensive range of genuine honda parts online at what we believe to be the very best UK prices. Whether you are looking for Honda brakes, clutch kits, batteries, full service kits or a whole host of other genuine Honda spare parts and accessories, we are committed to bringing you not only a great range of products but also a fantastic level of customer support and after sales service. When it comes to replacing parts on your Honda, we believe that only genuine Honda parts will do and, as such, stock only these with the exception of a number of parts and accessories from Autoglym, LUK, Castrol, Mobil and others, however you'll see these clearly marked. By using genuine Honda parts, you'll notice the difference in the performance of your car and be confident that you're replacing like for like. Only the best will do and that's exactly what we offer. It is widely acknowledged that if you want your Honda to run as it was engineered to, only genuine Honda parts will do. Be sure to keep your Honda a Honda and replace everything from brake pads and discs through to clutches, batteries and other spare parts with nothing but genuine parts. Whilst we offer an extensive range of genuine Honda car parts, if you're struggling to find the parts you need for your vehicle, we welcome you to give us a call on 01524 68071 where one of our team will be only more than happy to help. From Honda Civic parts and Honda CR-V parts through to Honda Accord parts, Honda Jazz parts and all models in between, at Cox Motor Parts, our priority is bringing you the parts you need, when you need them, at the very best online prices!


Contact info

4.9

Excellent

TrustScore 5 out of 5

25K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Replied to 80% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(24,545)

2,514 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and easy

Quick and easy to order and the delivery turned up fast and packaged really well thank you.

7 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Mrs Fourmy. We're delighted that your ordering experience was straightforward and that your parts arrived quickly and well-packaged. We take great care to ensure items reach our customers in perfect condition. Your feedback is much appreciated and helps us maintain the high standards we strive for. Should you need any further parts or assistance in the future, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Honda parts

Parts selected, order placed, delivery tracked via Royal Mail arrived safely, well packed and complete next working day. What more could you ask for…….oh, the price, extremely competitive. Would recommend you them.

7 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Peter! We're delighted that your order arrived safely and well-packed the next working day. Our team works hard to ensure competitive pricing whilst maintaining a reliable service, so it's great to hear we met your expectations. We really appreciate your recommendation and look forward to helping you with any future parts requirements. If you ever need assistance, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Authentic Honda mats

Just brought a new Honda and it doesn't come with the mats! AI told me about this company who supply genuine products.

Used their website to order my new mats and a Honda First aid kit. I do love an accessory!

Came really quickly and obvious excellent quality and good customer service.

7 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Jill! We're delighted you found us and that your genuine Honda mats and first aid kit arrived quickly. It's great to hear you're pleased with the quality and service. We stock a wide range of genuine Honda accessories, so if you're ever looking for anything else for your new car, we'd be happy to help. Please don't hesitate to contact us at sales@coxmotorparts.co.uk if you need anything in future.

Rated 5 out of 5 stars

Excellent service very good delivery.

Excellent service very good delivery.

7 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, John! We're delighted to hear you were pleased with both our service and delivery. Getting parts to our customers quickly and efficiently is a top priority for us. We appreciate you taking the time to share your positive experience and look forward to helping you with any future motor parts needs. If there's anything we can assist you with, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with. I have placed several orders with Cox's, and have always been very satisfied. They are well priced, and offer a great customer service. I totally recommend these guys 😁👍

7 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your wonderful review, Patrick! We're delighted to hear you've had consistently positive experiences with us across multiple orders. It's great to know our pricing and customer service have met your expectations. Your recommendation means a lot to our team, and we truly appreciate your continued custom. We look forward to serving you again in the future. If you ever need any assistance, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Very easy ordering with checking…

Very easy ordering with checking service for correct oil quick delivery and vey competitive price all round great.

7 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, RT! We're delighted to hear that our oil checking service helped ensure you received the correct product, and that you found our ordering process straightforward. It's great to know our delivery and pricing met your expectations. We appreciate you taking the time to share your positive experience. Should you need any assistance with future orders, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Quality product. Efficient service.

Car mats arrived really quickly (as i arrived home my new car) and look amazing. Great quality and service.

6 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your fantastic review, Kathryn! We're delighted your car mats arrived so promptly and that you're pleased with the quality. Perfect timing with your new car! We appreciate you choosing Cox Motor Parts and taking the time to share your experience. If you need anything else for your vehicle in the future, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Excellent Staff

4 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Alex! We're delighted to hear you had a positive experience with our team. Providing knowledgeable and helpful service is important to us, and it's great to know our staff made a difference for you. We appreciate you taking the time to share your feedback and hope to assist you again in the future. If you need any further help with motor parts, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Good reasonable prices good quality…

Good reasonable prices good quality rubber mats quick service quick delivery would recommend

7 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Robert! We're delighted you're pleased with the quality of your rubber mats and found our prices competitive. It's great to hear our service and delivery met your expectations. We really appreciate you recommending us – it means a lot to our team. If you need any parts in the future or have any questions, please don't hesitate to contact us at sales@coxmotorparts.co.uk. We look forward to serving you again.

Rated 5 out of 5 stars
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Anthony! We're delighted to hear your parts arrived on time and that you're pleased with our service. Ensuring prompt delivery is important to us, so it's great to know we met your expectations. We appreciate you taking the time to share your experience and look forward to helping you with any future motor parts needs. If there's anything else we can assist with, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 3 out of 5 stars

Ordered some small postable parts

Ordered some small postable parts. Six Days later, nothing. No tracking available with the royal mail. Contacted cox motor parts. Apparently lots of small packages had gone AWOL. Not sure who to blame, if that would help ! I've had to cancel a trip to Scotland through this delay. I shall be sourcing my parts closer to home from now on.
Quite expensive for X4 O rings I also must add.

6 August 2026
Rated 5 out of 5 stars

Motoring on

Best price on the Internet fast delivery highly recommend

5 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Joseph! We're delighted that you found our pricing competitive and were pleased with the fast delivery of your order. We work hard to offer excellent value whilst maintaining our service standards, so it's wonderful to hear we hit the mark for you. Your recommendation means a great deal to us. Should you need any motor parts in future, we're here to help. Please don't hesitate to contact us at sales@coxmotorparts.co.uk if you have any questions.

Rated 5 out of 5 stars

Honda CRZ rear mud flaps

The service from Cox was exceptionally good,from the initial placement of the order to the delivery,which was well packaged
Thank you 😊

6 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your positive feedback, Mark. We're delighted to hear that your experience with us was smooth from start to finish. Our team works hard to ensure orders are processed efficiently and items arrive well-protected. We appreciate you taking the time to share your experience and look forward to assisting you with any future motor parts needs. If there's anything else we can help with, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Fantastic Experience

Super quick in responding about a part that was not listed on the website.
Item ordered and delivered within two days, which for a non stock part I thought was fantastic.
Kept up to date on the progress of the order.
Have used Cox Motor Parts several times and have always had a problem free experience.

6 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Drafting professional reply…

Rated 5 out of 5 stars

I typed in the wrong registration for…

I typed in the wrong registration for my car and the reply was very helpful to correct my mistake. The parts arrived safe and promptly, excellent service.

5 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, David. We're pleased our team could help you correct the registration details and ensure you received the right parts. Getting orders right first time is important to us, and we're glad everything arrived safely and promptly. We appreciate you taking the time to share your positive experience and look forward to serving you again in the future. If you need any further assistance, please contact us at sales@coxmotorparts.co.uk.

Rated 4 out of 5 stars

Cox spares are my go to.

These are my go to for service parts for my 2013 CRV 1.6 iDTEC. I want to keep this car running tip top so OEM is the only way forward. I only dropped a star as they have removed my 5% loyalty discount that I used to receive.
Delivery is quick but should be free over £100 in my opinion.

5 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your continued loyalty and kind words. It is great to hear your 2013 CR-V 1.6 iDTEC is being kept in top condition with genuine OEM parts!

We did want to clarify a couple of points. Your 5% loyalty discount has not been removed and it is still very much active on your account. Looking into your recent order, it appears you checked out as a guest rather than logging into your account, which is why the discount was not applied. Please get in touch with us at sales@coxmotorparts.co.uk and we will be happy to look into making that right for you.

Regarding free shipping, we completely understand the appeal, however we work hard to offer our parts at significantly below retail prices, often well below what you would pay elsewhere for genuine OEM parts. Offering both heavily discounted parts and free shipping is unfortunately not something we are able to sustain, but we believe our pricing more than compensates. We hope you will agree the overall value remains excellent!

Thank you again for your support and we look forward to helping keep your CR-V on the road.

Cox Motor Parts

Rated 4 out of 5 stars
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 4-star review, Robert. We're pleased to hear you had a very good experience with us. We're always looking to improve our service, so if there's anything specific we could have done better to earn that fifth star, we'd genuinely appreciate your feedback. Please feel free to contact us at sales@coxmotorparts.co.uk with any suggestions. We look forward to serving you again in the future.

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