This was an international purchase agreement. These types of transactions can take weeks to conclude. With COUTIE, I paid for the product and received in about two weeks. Packaging was great. Cus... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Communication around receiving my order and an expected delivery time would have been welcomed. I understood the timeframe that's given for custom products, but it would have been nice to know. As l... See more
Shoes are awesome. It took some time for them to deliver them from Germany to the US but so there were a few days between ordering and the box finally being marked as shipped but from then on things h... See more
I had a query on the sizing for a pair of trainers I ordered. They were a gift for someone else, so I requested clarification on something. I received a clear and easy to follow answer within a few ho... See more
Company details
Written by the company
Ready-to-wear label from Stuttgart, Germany creating modern menswear with a strong focus on quality, fit and innovation for an every day living. The Coutié customer always gets more than what he pays for.
Contact info
Boeblinger Strasse 149, 70199, Stuttgart, Germany
- mail@coutie.com
- www.coutie.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Disappointed
2 stars because the design is so cool.
- 3 stars because the image was delaminating before I even opened the package.
I am afraid to wear them because the image will be in tatters within a week or two.
Great idea, poor execution

Reply from Coutié
I have never shopped with Coutie before…
I have never shopped with Coutie before but was extremely impressed with the service I received. It was informative, professional, reliable and very quick. I would definitely recommend this company 100%.
Rapid dispatch and delivery
Rapid dispatch and delivery, no issues.
The only criticism l have is l was unable to figure out how to switch the language from German to English. Other than that, it was a fairly easy and straightforward purchase.
Fast delivery
Fast delivery, secure and easy to track. Not 5 stars because the orange color is not exactly like in the photos. But still nice design and quality. Thanks.
Super fast delivery to Brazil
I was very surprised how fast the handling and shipment was. I bought it on a Thursday night and by Wednesday morning it was delivered with care and as expected. It was a present for my nephew and he was super happy as we couldn't find his size in Brazil. Too bad Brazil charges outrageous import fees that costs more than the shoes, but that is not Coutie fault. Very happy, would definitely use them again.
Excellent service !
Outstanding products
Outstanding product. I got the van shoes and a t shirt. Sizing was spot on.
Zéro !!!
I didn’t received my package !!! I’m not satisfied at all !!! Watching for the tracking and I dont know where it is !!!! It indicates that the label has been created and is waiting for the carrier !!!! This is absurd !

Reply from Coutié
Vans are great, Communication not so.
Communication around receiving my order and an expected delivery time would have been welcomed. I understood the timeframe that's given for custom products, but it would have been nice to know. As luck would have it, it didn't take long to have them shipped and arrived approx 5 working days after receiving notification that they were in the air.
Now that I have my custom Vans I couldn't be happier, they look and feel great. Glad to have come to Coutie for these. Most likely won't be my last visit to their store in the future.
The rapid despatch and delivery
The rapid despatch and delivery, item is lovely and well packaged
Awesome and fast delivery!!
the service was good
the service was good, my complaint is that its a totally different colour than the picture, it looks very yellow online but orange when it arrived. I wanted to send them back but postage & import fees too expensive, paid a lot for the trainers, would have been better for the colour grade on the photo to be as accuarate as the product
Differents parts of the shoes already…
Differents parts of the shoes already falling appart, wear only 1 Time ... Disapointed

Reply from Coutié
I would totally recommend Coutié
Fast shipping and kind and fast customer service
Picture coloring may differ slightly from end product
Hello, I received my shoe pair very fast and it is in excellent condition and quality - however there is a difference in the color from the pictures and what I have received (closer to Orange than yellow). Regardless it is so nice to look at that I am not sure if I am going to return it or start wearing it :)
Fast expédition and great quality!!
Excellent shop
Excellent shop, perfect packaging and timely shipping, the products are beautiful and of excellent workmanship. I highly recommend this store and will definitely make new purchases!
Everything was great.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







