I ordered a large sideboard from Cotswold company. I paid extra for packaging to be removed and taken away and to choose a day and time slot and everything went through much more smoothly and quickly... See more
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Company details
Written by the company
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Who are The Cotswold Company?
Written by the company

- Beautiful Products
- Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
- A responsible business
- We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
- Quality you can trust
- Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.
Contact info
Norfolk Tower, 48-52 Surrey Street, NR1 3PA, Norwich, United Kingdom
- 0333 200 1725
- help@cotswoldco.com
- www.cotswoldco.com
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Friendly delivery team
Gary and Jake were great and helped us deliver to the room and get set up!
Great furniture and delivery
Very happy with the bed, mattress and side table I bought. Delivery was very easy, both the guys didn't great job of getting the furniture in with care.
Went the extra mile
Ryan & Chris took great care moving the big pantry cupboard through the house and into the kitchen. They did a brilliant job and were really considerate . Thanks lads!
Simply the best!
We ordered 4 items and have been impressed with the speed of delivery. There was a hiccup on our delivery day due to driver illness but it was delivered promptly the following day.
Ryan & Chris who delivered our order went above and beyond for us. They were both friendly, polite and professional. Even when I wanted things moving an inch or so, they were happy to oblige. They really do demonstrate the Cotswold Company’s exceptional service.
Everyone we spoke to during the problems with the initial delivery date were extremely apologetic and very helpful.
I highly recommend the Cotswold Company and will have no hesitation in ordering from them again. The quality of the goods and their customer service is outstanding.
I received my first delivery of furniture
I received my first delivery of furniture yesterday and was very pleased with the quality of the items. They were delivered by Morgan and Jacob who were a pleasure to deal with. They were professional, courteous and a great advert for the company. A great company to do business with.
Really helpful team who delivered and…
Really helpful team who delivered and built our furniture
Extremely helpful delivery people and…
Extremely helpful delivery people and kept me updated on delivery, unpacked and took away the packaging. Excellent service.
The delivery experience was seamless
The delivery experience was seamless, despite a very tight driveway to the house! Beautiful chairs delivered with extreme care by Jemaine and Said who were both friendly and brilliant with us. Thank you both
The guys where very Helpfulland nothing…
The guys where very Helpfulland nothing was to much trouble for them. 24Aug
May use AI-assist with repliesRead more
All good nothing to complain about…
All good nothing to complain about other than the side tables are a bit light in weight

Reply from The Cotswold Company
Excellent furniture delivery service
Excellent furniture delivery service. The delivery team - Gary and Jake were friendly, professional and careful with everything. They arrived on time, handled the furniture with care and made the whole process quick and hassle-free. Really pleased with the service and would definitely recommend them.
The console table
The console table, rug and throws I bought are super and excellent quality. From ordering to delivery the whole process was seemless. Very impressed.
Ross and Gavin were great
Ross and Gavin were great. We had ordered a 10 set chest of drawers, and whilst it looked like it would be a tight squeeze the guys gave it a go, unboxed it and tried to get it up the stairs to no avail. Really appreciate their efforts! They then suggested a 5 drawer or 7 drawer would be more suitable.
Unfortunately it wasnt Ross and Gavin who visited for the second delivery of the 5 drawer, as the two who did drop this unit off had one look at the stairs and made no effort to even try to bring this up or remove the packaging. I had to call a friend round and it took us 30 seconds to move up the stairs.
Big thanks to Ross and Gavin who were very accommodating and went out of their way to help with the delivery
Well Done
Ryan and Chris were very efficient and friendly. I was having a damaged larder unit replaced and although I was very disappointed that it had initially arrived in a damaged state, Cotswold were very helpful and efficient in replacing it. The men had to take the damaged one away and put the new one in and they did it very well. On the whole very impressed with the Cotswold company. The quality of the furniture and the calibre of staff, including the delivery people, is exceptional.
Cotswold is a must.
From the first point of contact with the Cotswold Company they proved to be a professional and efficient Customer friendly company. Our initial point of contact was Chay Ager, who proved to be very friendly and helpful in arranging a repair to a unit of furniture with the Emmiera Group. An appointment with Emmiera was quickly arranged and on the allotted day the Emmiera technician arrived within the pre-arranged timeslot and completed a very professional, quallty repair. I would certainly recommend the Cotswold Company as an excellent supplier of quality furniture.
Great delivery men
The delivery men, Gary and Jake, were on time and extremely polite, helpful and courteous
After having a delivery pair who looked…
After having a delivery pair who looked at the door apetures and said they could not deliver what a breath of fresh air to meet,Gary and Jake who were courteous and friendly took the utmost care and made sure we were completely satisfied 5 stars
Chris and Ryan were very sweet and…
Chris and Ryan were very sweet and lifted the box inside for me and even gave us Cotswolds fudge, thank you both ☺️
Gary and Jake were both great
Gary and Jake were both great, very helpful and really mindful of the cats.
Lovely lads 🙌
Ryan and Chris delivered to my house…
Ryan and Chris delivered to my house and had exceptional customer service. Took all packaging away and were still smiling from start to finish with excellent communication skills. Thank you!
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