Cosmo Laser Reviews 

2,170
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Raquel is very kind and careful, she does my laser hair removal. I feel comfortable and confident to trust her with my skin

Company replied

Rated 5 out of 5 stars

Visiting Cosmo in Vejle was a very good experience- I felt that I was taken very good care of, and felt safe and comfortable from the moment I came in til the end. The nurse who took care of me was a... See more

Company replied

Rated 5 out of 5 stars

I had a great experience at Cosmo for my permanent hair removal appointment. I was treated by Cecilie Folmer, who made me feel comfortable from the start. She was incredibly professional, kind and exp... See more

Company replied

Rated 5 out of 5 stars

My expectation I met there 100%😍 Warm welcome from reception to the treatment room. Well communication with out racism applaud 👏 Love the skill person she was sweet tongue and expert in her jo... See more

Company details

  1. Skin Care Clinic
  2. Beauty Salon
  3. Wellness Center

About Cosmo Laser

Written by the company

Velkommen til Cosmo Laser. Vi er eksperter indenfor laserbehandlinger og andre kosmetiske behandlinger. Siden vi åbnede vores første klinik i 2009, har vi udført mere end 250.000 behandlinger og åbnet øvrige seks klinikker rundt omkring i landet.

Vores mest populære behandlinger er Botox, filler, permanent hårfjerning og andre laserbehandlinger, som f.eks. karsprængningsfjernelse og behandling af pigmentforandringer.

Derfor kan vi kalde os eksperter

Hos Cosmo er vi registreret hos Styrelsen for Patientsikkerhed og følger alle deres regler for laserbehandlinger og øvrige kosmetiske behandlinger. Alle vores behandlere er specialuddannede sygeplejersker eller læger, hvilket betyder, at du altid er i trygge hænder og får professionel rådgivning og behandling:

  • Vi har udført over 250.000 laserbehandlinger 
  • Vi har særlig høj kundetilfredshed på hårfjerningsbehandlinger
  • Alle behandlere er sygeplejersker med speciale inden for kosmetisk behandling
  • Alle behandlere har de nødvendige certifikater og træning til at udføre den enkelte behandling
  • Vi sikrer løbende træning og uddannelse via vores eget akademi og eksterne uddannelsessteder.


Derfor er Cosmo Laser det sikre valg

Kvalitet, sikkerhed og tryghed er førsteprioritet for os. Udover at behandlinger kun udføres af certificeret personale, anvender vi kun gennemtestet og veldokumenteret udstyr og behandlingsprodukter og vi anvender den bedste teknologi på markedet:

  • Vi er registreret ved Styrelsen for Patientsikkerhed
  • Alt udstyr og behandlingsprodukter er registrerede og vi benytter aldrig parallelimport
  • Vores læger har deres daglige gang i alle vores klinikker
  • Vi forsøger, så vidt muligt, at tilknytte vores kunder den samme behandler til hele behandlingsforløbet.


Vi er tilgængelige for alle

Vi mener, at trygge kosmetiske behandlinger skal være tilgængelige for alle danskere, og derfor prøver vi hele tiden at gøre vores behandlinger tilgængelige for flere:

  • Vi åbner løbende flere klinikker i flere dele af Danmark
  • Vi tilbyder konkurrencedygtige priser
  • Vi tilbyder udvidede åbningstider, både i hverdage og weekender
  • Vi har en bred kundebase 
  • Vores behandlere er ikke pålagt en fast uniform, udover en kittel, for at vores kunder kan føle sig velkomne præcis som de er. 

Hos Cosmo lægger vi stor vægt på ansvarlig skønhed

Written by the company

Derfor ønsker vi at skabe naturlige resultater
Hos Cosmo Laser er ansvarlig skønhed ikke blot et løfte, det er kernen i alt, hvad vi gør. Vi tager ansvar for vores kunder og har den holdning, at skønhed ikke blot handler om udseende og forfængelighed, da skønhed også kommer indefra. Derfor lægger vi vægt på naturlige resultater og de små forbedringer, der giver vores kunder et friskere udseende og samtidig gør dem gladere indeni, frem for store forandringer og unaturlige resultater.

Vi ønsker at give dig ekstra fordele

Ingen kedelige overraskelser – nemt og enkelt!

Ingen kedelige overraskelser – nemt og enkelt!
Hos Cosmo Laser kan vi godt lide at forkæle vores kunder og derfor har vi oprettet vores kundeklub MyCosmo.

Med MyCosmo får du ikke "kun" adgang til lave priser, men også en masse andre skønne fordele. Du kan helt frit vælge mellem vores to forskellige medlemskaber alt efter dit behov.

MyCosmo10 er vores gratis medlemskab, som du tilmelder dig ved at downloade vores MyCosmo App. Via appen optjener du bonuspoint på ALLE dine behandlinger til en værdi af 10 % rabat, som kan bruges på dine efterfølgende behandlinger

MyCosmo25 er vores betalte medlemskab, hvor du får samme fordele som med MyCosmo10, men derudover også blandt andet får 25 % rabat på ALLE behandlinger (undtaget Fire & Ice og permanent hårfjerning) samt en gave hvert halve år.

Der oprettes et abonnement, hvor der bliver trukket 79 DKK pr. måned fra det tilmeldte kort. Medlemskabet af MyCosmo og det hertil hørende abonnement varer indtil, du selv siger det op. Hvis du ønsker at opsige dit MyCosmo25 medlemsskab, skal du afmelde dig via vores formular på hjemmesiden. Der er ingen binding, men du skal opsige dit medlemskab senest kl. 21 den sidste dag i måneden.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(2,170)

189 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

God og professionel behandling

God og professionel behandling

6 May 2024
Cosmo Laser logo

Reply from Cosmo Laser

Kære Mathilde

Tak for de 5 stjerner og din anmeldelse af Cosmo Laser!

Vi er rigtig glade for, at du har haft en god oplevelse med vores personale i forbindelse med din behandling i vores klinik.

Vi ser frem til at se dig snart igen.

Med venlig hilsen
Kristine Salter
Division Manager
Cosmo Laser

Rated 5 out of 5 stars

Great service as always

Great service as always , highly recommended

23 April 2024
Cosmo Laser logo

Reply from Cosmo Laser

Dear Ingrid

Thank you so much for taking the time to provide us with a really nice review and especially for the 5 stars!

We are very pleased to hear that you had a good experience at our clinic and that you were satisfied with your treatment.

We look forward to seeing you again at the clinic soon.

Kind regards
Kristine Salter
Division Manager
Cosmo Laser

Rated 5 out of 5 stars

De er top prof

16 April 2024
Cosmo Laser logo

Reply from Cosmo Laser

Kære Karsten

Tak for de 5 stjerner og din anmeldelse af Cosmo Laser!

Vi er rigtig glade for, at du har haft en god oplevelse i vores klinik og vi sætter virkelig stor pris på, at du har givet dig tid til at skrive om dit besøg.

Vi ser frem til at se dig i klinikken igen.

Med venlig hilsen
Kristine Salter
Division Manager
Cosmo Laser

Rated 5 out of 5 stars

Super professionel behandling

Super professionel behandling ifm. permanent hårfjerning.
Ville blot ønske jeg var startet for lang tid siden

11 April 2024
Cosmo Laser logo

Reply from Cosmo Laser

Kære Bjerregaard

Tusind tak fordi du har brugt din tid på at give os en rigtig fin anmeldelse og ikke mindst for de 5 stjerner.

Vi er meget glade for at høre, at du har haft en god oplevelse i vores klinik og at du har været tilfreds med din behandling.

Vi glæder os til at se dig igen i klinikken snarest.

Med venlig hilsen
Kristine Salter
Division Manager
Cosmo Laser

Rated 1 out of 5 stars

My skin got completely burned and itchy…

My skin got completely burned and itchy even though it’s not the first time i was doing the treatment. I now have stains on my skin and got no answer from the specialists. I’m very disappointed by the service and after care of the patient.

11 April 2024
Cosmo Laser logo

Reply from Cosmo Laser

Dear Audrey,

We are very sorry to hear about your experience and the side effects you experienced from your treatment. It's good that you have subsequently had a follow-up appointment with our doctor, and we hope that your skin heals as quickly as possible.

We will, of course, continue to follow up on your progress, and if you have any further questions, please don't hesitate to call or write to us.

Best regards,
Sanne Jeppesen
Cosmo Laser
E-mail: sanne@cosmolaser.dk

Rated 5 out of 5 stars

Ane Sofie‘s technique was fantastic

Ane Sofie‘s technique was fantastic. Didn’t feel a thing! Results are great!

30 March 2024
Cosmo Laser logo

Reply from Cosmo Laser

Dear Linda

Thank you so much for taking the time to provide us with a really nice review and especially for the 5 stars!

We are very pleased to hear that you had a good experience at our clinic and that you were satisfied with your treatment and Ane Sofie's technique.

We look forward to seeing you again at the clinic soon.

Kind regards
Kristine Salter
Division Manager
Cosmo Laser

Rated 5 out of 5 stars

Fantastisk klinik!

Fantastisk klinik! Rent, ordentligt, super god service og perfekt resultat hver eneste gang 😍

20 January 2024
Cosmo Laser logo

Reply from Cosmo Laser

Kære Kristine

Tak for de 5 stjerner og din fine anmeldelse af Cosmo Laser.

Vi er rigtig glade for, at dine behandlinger har været en succes og at du har fået et perfekt resultat hver gang. Det sætter vi virkelig stor pris på at få at vide!

Du skal have et stort tak for, at du har givet dig tid til at skrive en anmeldelse, så andre kunder kan høre om din gode oplevelse.

Vi ser frem til at se dig i klinikken igen.

Med venlig hilsen
Kristine Salter
Division Manager
Cosmo Laser

Rated 5 out of 5 stars

Every time I'm visiting Cosmo I feel so…

Every time I'm visiting Cosmo I feel so relax, vibe and staff are amazing.

24 March 2024
Cosmo Laser logo

Reply from Cosmo Laser

Dear Blanka

Thank you so much for taking the time to provide us with a really nice review and especially for the 5 stars!

We are very pleased to hear that you had a good experience at our clinic and that you were satisfied with your treatment.

We look forward to seeing you again at the clinic soon.

Best regards
Kristine Salter
Division Manager
Cosmo Laser

Rated 5 out of 5 stars

Good

,l had botex in Cosmo, it's effective and good environment

12 March 2024
Cosmo Laser logo

Reply from Cosmo Laser

Dear Jing

Thank you so much for taking the time to provide us with a really nice review and especially for the 5 stars!

We are very pleased to hear that you had a good experience at our clinic and that you were satisfied with your treatment.

We look forward to seeing you again at the clinic soon.

Kind regards
Kristine Salter
Division Manager
Cosmo Laser

Rated 5 out of 5 stars

Super service og altid god behandling

Super service og altid god behandling

2 March 2024
Cosmo Laser logo

Reply from Cosmo Laser

Kære Ole

Mange tak fordi du har brugt din tid på at give os en rigtig fin anmeldelse og ikke mindst for de 5 stjerner.

Vi er meget glade for at høre, at du har haft en god oplevelse i vores klinik og at du har været tilfreds med vores service i forbindelse med din behandling i klinikken.

Vi glæder os til at se dig igen snart!

Med venlig hilsen
Kristine Salter
Division Manager
Cosmo Laser

Rated 5 out of 5 stars

Professional and Friendly Staff

I was really happy with the service of the staff at Roskilde. They are very professional and always answer my questions and make me feel confident in their ability to make me look amazing.

26 February 2024
Cosmo Laser logo

Reply from Cosmo Laser

Dear Natasha

Thank you so much for taking the time to provide us with a really nice review and especially for the 5 stars!

We are very pleased to hear that you had a good experience at our clinic and that you were satisfied with your treatment.

We look forward to seeing you again at the clinic soon.

Kind regards
Kristine Salter
Division Manager
Cosmo Laser

Rated 5 out of 5 stars

I liked the experience on Cosmo Laser…

I liked the experience on Cosmo Laser so far, the schedule availability outside work hours and the people working there make me trust I made a good choice using their services.
The information given to me for the permanent hair removal during the procedure was excellent, and so far I believe I will get the results I expect.

11 February 2024
Cosmo Laser logo

Reply from Cosmo Laser

Dear Jose,

Thank you so much for taking the time to provide us with a really nice review and especially for the 5 stars!

We are very pleased to hear that you had a good experience at our clinic and that you were satisfied with your treatment.

We look forward to seeing you again at the clinic soon.

Kind regards
Kristine Salter
Division Manager
Cosmo Laser

Rated 3 out of 5 stars

There is pretty long waiting time.

There is pretty long waiting time. Results are just okay.

21 February 2024
Cosmo Laser logo

Reply from Cosmo Laser

Dear Sukeshana

I have tried to contact you regarding your review to inquire further about your feedback.

If you are interested in discussing further with us regarding your description of the long waiting time and that the results are only okay, please feel free to get back to us.

Best regards
Sanne Jeppesen
Cosmo Laser
E-mail: sanne@cosmolaser.dk

Rated 4 out of 5 stars

Great service, just need a few minor adjustments to make it even better

I did bikini, underarms and leg lazer. Everything went smoothly, i just wish I didnt have to spread my legs facing an entrance door which was opened at times during the procedure. I felt uncomfortable and uneasy because of that.
I was surprised i didnt feel any pain from the lazer at all. That was really nice! But then a few weeks later the hair fell off only in some areas, but majority stayed (especially in the leg fold area which was my biggest concern), so I guess maybe lazer setting was too weak or the area was somehow missed..? I don't know but I will go next time and mention about it and hopefully this isn't an issue anymore because usually all hair falls off, and then only regrows some new hair patches, but this wasn't the case.

I really liked that I was given a cream after, which must have helped a lot because I didn't feel any burning sensation anywhere after.

5 February 2024
Cosmo Laser logo

Reply from Cosmo Laser

Dear Liga

Thank you so much for taking the time to provide us with a review!

We are very sorry to hear that the door was open during your treatment, we apologize for that.

Let's take a look at you next time regarding areas you mention where we haven't removed all hair.

We are very pleased to hear that you liked the cream we gave you and that you didn't feel any pain during the treatment.

Please feel free to call us at 35 39 44 00, if you have further questions.

We look forward to seeing you again soon.

Kind regards
Kristine Salter
Division Manager
Cosmo Laser

Rated 5 out of 5 stars
Cosmo Laser logo

Reply from Cosmo Laser

Kære Tolin

Tusind tak for din anmeldelse og ikke mindst de 5 stjerner.

Vi er glade for, at du har været tilfreds med din behandling i vores klinik.

På gensyn snarest.

Med venlig hilsen
Kristine Salter
Division Manager
Cosmo Laser

Rated 5 out of 5 stars

Luksus

The best service

6 February 2024
Cosmo Laser logo

Reply from Cosmo Laser

Kære Sara

Mange tak for din anmeldelse og de 5 stjerner!

Vi sætter virkelig stor pris på, at du har sat tid af til at skrive en anmeldelse om dit besøg i klinikken.

Vi håber at se dig snart igen!

Med venlig hilsen
Kristine Salter
Division Manager
Cosmo Laser

Rated 5 out of 5 stars

God service.

31 January 2024
Cosmo Laser logo

Reply from Cosmo Laser

Kære Ida

Tak for din anmeldelse og de 5 stjerner!

Det er dejligt at høre, at du har været tilfreds med den service, som du har modtaget i forbindelse med din behandling i klinikken.

På gensyn snarest!

Med venlig hilsen
Kristine Salter
Division Manager
Cosmo Laser

Rated 4 out of 5 stars

Super god service

23 January 2024
Cosmo Laser logo

Reply from Cosmo Laser

Kære Marianne

Mange tak for din anmeldelse!

Det er dejligt at høre, at du har været tilfreds med den service du har fået i forbindelse med din behandling hos os.

Vi håber, at se dig snart igen!

Med venlig hilsen
Kristine Salter
Division Manager
Cosmo Laser

Rated 4 out of 5 stars

Fin information

15 January 2024
Cosmo Laser logo

Reply from Cosmo Laser

Kære Helle

Tak for din anmeldelse af Cosmo Laser!

Vi er glade for at høre, at du har været tilfreds med den information, som du har modtaget i forbindelse med din behandling.

På gensyn i klinikken snarest.

Med venlig hilsen
Kristine Salter
Division Manager
Cosmo Laser

Rated 5 out of 5 stars

God behandler

12 January 2024
Cosmo Laser logo

Reply from Cosmo Laser

Kære Kim

Tak for din anmeldelse og de 5 stjerner!

Det er dejligt at høre, at du har været tilfreds med din behandler i forbindelse med dit besøg i klinikken.

På gensyn snarest.

Med venlig hilsen
Kristine Salter
Division Manager
Cosmo Laser

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look