We have used other parking firms around Gatwick in the past and been very disappointed with the unprofessionalism. This IS NOT what we got at Cophall where the bus turned up when they said it would ev... See more
Company replied
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Review summary
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Reviews shaping this summary
This is the fourth time I have used Cophall and won’t lie after reading about the fire incident for Sapphire parking I was a bit worried where my car actually goes. My vehicle is fitted with a dash ca... See more
Company replied
A very good place to park - I have been using them for years. Excelent regular bus service into Gatwick and swift check-in both to depost and pick up keys. A recebt mix-up when I booked the wrong vehi... See more
Company replied
Had another good visit to Cophall Farm - service as excellent as normal with really friendly staff. On my return bus was there within 15 mins of calling. When using Gatwick i would not use anyone else... See more
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Company details
Written by the company
Cophall Parking Gatwick has over 30 years of experience providing Park and Ride services for Gatwick Airport. With our close proximity to the airport and our frequent bus transfers, Cophall Parking is the regarded by many as the most convenient Park and Ride service at Gatwick. Our 2000 space Car Park bears the prestigious Park Mark Award and is police checked for safety and security.
Contact info
Cophall Park & Ride, Effingham Road, , RH10 3HZ, Copthorne, United Kingdom
- 01342 712779
- reservations@cophallparking.co.uk
- www.cophallparkinggatwick.co.uk
4.7
Excellent
3K reviews
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Reply from Cophall Park & Ride Gatwick
We're so glad to hear you experienced excellent communication and service with us. Your feedback is greatly appreciated.
Cophall Park & Ride Gatwick
10/10
10/10. No delays, busses waiting. Faultless process. Will never go meet and greet again.
4 July 2026
Reply from Cophall Park & Ride Gatwick
We are so happy to hear that you had such a positive experience with our service and found the process faultless. Thank you for your wonderful feedback!
Cophall Park & Ride Gatwick
Good price
Good price, easy to park car, drop off keys. Bus already there so only a short wait until we got going. The only downside is it's a few minutes walk from the bus stop to the terminal. Reverse of the procedure on return. All went smoothly, excellent service overall. Already booked with Cophall for October.
29 June 2026
Reply from Cophall Park & Ride Gatwick
We're so pleased to hear you had such a positive experience with us and that our service met your expectations! It's great to know the parking and bus transfer went smoothly for you. We appreciate your feedback regarding the walk to the terminal and are always looking for ways to improve our service. We look forward to welcoming you back in October!
Cophall Park & Ride Gatwick
Reply from Cophall Park & Ride Gatwick
We're delighted to hear that you received great service over the phone and were pleased with the discount you received. Thank you for your positive feedback!
Cophall Park & Ride Gatwick
did what it says on the tin and pick up…
did what it says on the tin and pick up was very quick
3 July 2026
Reply from Cophall Park & Ride Gatwick
We're so happy to hear that our service met your expectations and that your pickup was quick! We appreciate your kind words.
Cophall Park & Ride Gatwick
Friendly helpful polite and a quick…
Friendly helpful polite and a quick turnaround thank you all once again
3 July 2026
Reply from Cophall Park & Ride Gatwick
We are delighted to hear that you found our team friendly, helpful, and polite, and that you experienced a quick turnaround. Thank you for your kind words!
Cophall Park & Ride Gatwick
We have been using this company for a…
We have been using this company for a few years and never experienced any problems. Everything is made simple.
3 July 2026
Reply from Cophall Park & Ride Gatwick
We're delighted to hear that you've had such a consistently positive experience with us over the past few years and that everything has been made simple for you. Thank you for your kind words!
Cophall Park & Ride Gatwick
Excellent service
Excellent service. Staff very helpful. Great facilities. Fast and efficient transfer to and from airport,
20 June 2026
Reply from Cophall Park & Ride Gatwick
We're delighted to hear you experienced excellent service and found our staff very helpful. It's great to know you appreciated our facilities and the fast, efficient airport transfers.
Cophall Park & Ride Gatwick
Very quick check in and transfer
5 June 2026
Reply from Cophall Park & Ride Gatwick
We are so glad to hear that your check-in and transfer experience was quick and efficient. We appreciate your kind words!
Cophall Park & Ride Gatwick
We left our car for 7 days when we…
We left our car for 7 days when we returned the car was filthy we had to go straight to the car wash
3 July 2026
Reply from Cophall Park & Ride Gatwick
Thank you for your feedback.
We're sorry to hear that you were disappointed with the condition of your vehicle on its return.
Our vehicles are stored in secure open-air compounds and, unfortunately, during periods of dry weather and high temperatures, dust and other environmental factors can accumulate on vehicles whilst they are parked. Whilst we appreciate this can be frustrating, it is an unavoidable consequence of outdoor parking.
We apologise that you felt you had to visit a car wash on your way home and appreciate you taking the time to share your feedback.
Many Thanks,
Cophall Park & Ride Gatwick
Very quick check in process pleasant…
Very quick check in process pleasant staff. only had to wait a few minutes for the bus each way. Also very quick to pick up car the whole experience very good
25 June 2026
Reply from Cophall Park & Ride Gatwick
We're delighted to hear that your check-in process was quick and that our staff were pleasant. It's great to know you experienced minimal wait times for the bus and a very quick car pick-up. Thank you for sharing your very positive experience!
Cophall Park & Ride Gatwick
So easy
So easy. Clear instructions. Friendly helpful staff. I've used this company for years and will continue to do so.
23 June 2026
Reply from Cophall Park & Ride Gatwick
We're so pleased to hear that you find our instructions clear and our staff friendly and helpful. Thank you for your continued loyalty over the years!
Cophall Park & Ride Gatwick
Reply from Cophall Park & Ride Gatwick
We truly appreciate you taking the time to share your positive experience with our friendly and efficient service!
Cophall Park & Ride Gatwick
Reply from Cophall Park & Ride Gatwick
We're delighted to hear that our team provided you with a positive experience and that the process was straightforward for you. Thank you for your kind words!
Cophall Park & Ride Gatwick
Reply from Cophall Park & Ride Gatwick
Thank you for your kind words!
Cophall Park & Ride Gatwick
Friendly and helpful reception
Friendly and helpful reception. Efficient transfers to and from the airport terminals. Good value for money.
2 July 2026
Reply from Cophall Park & Ride Gatwick
We're delighted to hear that you found our reception friendly and helpful, and our transfers efficient. Thank you for recognizing our good value for money.
Cophall Park & Ride Gatwick
Pick up
We have used your services for many years and have been very happy but sometimes on the early morning pick ups we have had to wait a while.
17 June 2026
Reply from Cophall Park & Ride Gatwick
We truly appreciate your long-standing loyalty and feedback. We understand your concern regarding occasional delays with early morning pickups and are actively reviewing our scheduling to improve punctuality.
Cophall Park & Ride Gatwick
Reply from Cophall Park & Ride Gatwick
We are so pleased to hear that you found our services to be a good value and that your experience with our website was problem-free. Thank you for your positive feedback!
Cophall Park & Ride Gatwick
Reply from Cophall Park & Ride Gatwick
We are delighted to hear that you found our service easy and our team helpful and polite. We appreciate your kind words.
Cophall Park & Ride Gatwick
Simple and Easy
Easy process to check in. You park your car up, they move it to a secure space and when you return you ring them in advance so they can move your car to the front. Desk people very polite and talk through how the system works. Been here on numerous occasions and will return soon
10 June 2026
Reply from Cophall Park & Ride Gatwick
We're delighted to hear that you find our check-in process easy and efficient, and that our team has been polite and helpful. We truly appreciate your continued loyalty and look forward to welcoming you back again soon!
Cophall Park & Ride Gatwick
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