Conveyancing Index Reviews 

7,237
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 347 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff members who provide clear explanations, guiding first-time buyers through every single step to make the entire process completely smooth and stress-free. Consumers also highlight the very competitive prices and user-friendly website that effortlessly save them significant money on their conveyancing legal fees. However, some customers also noted frustrating issues with recommended solicitors not being accepted on lender panels or providing poor subsequent service. A few reviewers additionally mentioned that after-sales support felt unhelpful and indifferent when they encountered unexpected problems with their property transactions.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their professionalism, patience, and... See more

Service

People report positive experiences with service, often praising the efficient and friendly support provided... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently expressing deep appreciation for the... See more

Price

Reviewers mention positive feedback about price, frequently highlighting competitive quotes, transparent fee... See more

User experience

Users describe satisfaction with user experience, highlighting how fast and easy the platform is to navigate.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Debbie has been incredible and very responsive. I have used conveyancing index for many many years and can honestly say their price, service and professionalism is top tier. I will always use them.

Rated 5 out of 5 stars

Polly was extremely helpful, guiding a first time user through the process. Her knowledge and experience was evident as she helped answer the obviously 'rookie' questions and 'tech' phobia giving conf... See more

Rated 5 out of 5 stars

I contacted the Conveyancing Index and spoke to Debbie Matthews. I was selling a property in Gloucestershire but, as I live in Northern Ireland, had to use a solicitor on mainland UK. I had been quote... See more

Rated 5 out of 5 stars

Stacey at Conveyancing Index was outstanding. She took the time to explain all the ins and outs of the process clearly, which made a complicated decision feel much easier. Most importantly, Stacey hel... See more


Company details

  1. Price Comparison Site
  2. Lawyer

Information provided by various external sources

Conveyancing Index is the UK's leading conveyancing quote comparison service. Thousands of satisfied customers save money by instructing discounted rates from the best conveyancers in the UK. We carefully select our partners and secure exclusive discounts for our online conveyancing fees that are not available if you were a high street customer. All of our partner property solicitors and conveyancers are regulated by the Solicitors Regulation Authority or the Council for Licensed Conveyancers. They are fully insured, credit-checked and experts in their field so that you get the best value conveyancing and the highest level of service.

Conveyancing Index

Written by the company

Exclusive Fee Discounts From The Best Conveyancers
We work hard to secure significantly discounted fees from the fastest, most efficient conveyancing solicitors in the UK.

Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(7,237)

345 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Repeat Customer

I’ve used Conveyancing Index a number of times now and will continue to whenever I need conveyancing services. My recent engagement with Chandrika was as professional and efficient as always. Highly recommended

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Stacey was amazing

Stacey was amazing! Made me feel so comfortable as a nervous first time buyer. She went through the whole quote and explained everything on it and even compared it to another one I received which was a lot more expensive to make sure I wasn’t missing anything. Overall great experience with Stacey. Thank you for settling my nerves!

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Stacey is amazing 🤩

Stacey is so friendly , professional and extremely helpful. She always make her client at ease and provides you with all the information you require and does her best to provide the best service she can. Would strongly recommend .

28 April 2026
Unprompted review
Rated 1 out of 5 stars

No contact back lost my house deal due…

No contact back lost my house deal due to seller solicitor back to agency with no contact of buyer solictors.
Confirmed by Debbie that solictors are instructions but not instructed and contact back by solicitor or convincing index firm.
I need refund as trying 6/7 times calling and email to conveying index no reply.

Not happy this time.
Thanks

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Super Service

Got very competitive quotes and Chandrika was super helpful in terms of explaining and executing the process of appointing a solicitor for my property sale.

22 April 2026
Unprompted review
Rated 1 out of 5 stars

Rude Call

Call from someone called "Zack", saying he was from Conveyancing Index, he wanted to speak with me regarding my recent house purchase.
I confirmed it wasn't appropriate for me to take this call, yet he continued to press me with questions. After the fourth question, I again mentioned it was not appropriate for me to take the call. He then stated "well you shouldn't of picked up the phone then mate", wonderful professionalism. Little did Zack know I was waiting for a very important call, so had to identify the caller.

Be careful putting in your details to this website if these are the types of calls you're expected to receive.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Swift & Reliable

I personally had a good experience using Conveyancing Index. Debbie Matthews who was dealing with my case was extremely helpful and swiftly helped me with the things I needed. Within a day I had the quotes I needed using the information provided. And was able to move ahead within the same working day. Response to requests and questions was provided quickly and accurately with the information I required. Made the experience as a first time buyer less stressful and easier to understand.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

I needed to find a conveyancer for the…

I needed to find a conveyancer for the legal process of selling a garage.
Debbie asked a few questions about the sale, did a quick search and sent me three quotes and within a few minutes I was able to instruct a solicitor to act on my behalf. The whole process was quick and easy and I would definitely recommend Conveyancing Index to anyone looking for conveyancing services.

26 March 2026
Unprompted review

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