ConsumerLab.com Reviews 127

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product information, finding it honest, reliable, and comprehensive, helping them make informed purchasing decisions for supplements and other health-related items. Many appreciate the objective, research-based approach to testing, which instills confidence in the results and the overall quality of the information provided. The website is frequently highlighted as a valuable resource, with users finding it easy to navigate and full of useful data. However, some customers expressed dissatisfaction with the subscription service, particularly regarding the lack of stored information for members. A few reviewers also noted that the product selection for testing can be repetitive, with a desire for a wider variety of brands and supplements to be reviewed. Additionally, some found certain analyses to be overly long and not always easily understandable for the average person.

What people talk about most

Product

Consumers generally express high satisfaction with the product information provided, finding it a valuable... See more

Website

People report positive experiences with the website. Many consumers appreciate the site's comprehensive... See more

Subscription

Clients share ambiguous opinions on subscription. Many reviewers find the subscription fee reasonable and... See more

Quality

Reviewers express satisfaction with the quality of information and testing provided. Customers appreciate the... See more

Value for money

Customers consistently note positive experiences with value for money. Reviewers find the subscription fee... See more

Reviews shaping this summary

Rated 5 out of 5 stars

For at least 15 years, I have relied on ConsumerLab.com reports’ advice regarding all supplements I purchase. Value, truth in labeling, safety cautions, worldwide research. I can make my own choices a... See more

Company replied

Rated 5 out of 5 stars

I love being able to get honest reliable information on products before buying them or using them. I like that you include so many different studies when reviewing products and that you site the studi... See more

Company replied

Rated 5 out of 5 stars

trust, honesty above all else is important to me. I feel i can research an item and come away with a comprehensive and thorough explanation of how item is reviewed, rated and tested. I rely on this in... See more

Company replied

Rated 5 out of 5 stars

You present valid evidence and include scientific study evidence at times, too. You ask what products users would like you to test/review. The way you test products (multiple labs not affiliated with... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Health Consultant
  3. Health Food Store

Written by the company

ConsumerLab.com is the leading provider of independent test results and information to help consumers and healthcare professionals identify the best quality health and nutrition products. It publishes results of its tests in comprehensive reports at www.consumerlab.com. CL also conducts an annual Survey of Vitamin & Supplement Users. CL's research is cited frequently by the media, in books, and at professional meetings. In addition to the products it selects to review, CL enables companies of all sizes to have their products quality tested for potential inclusion in its list of Approved Quality products and bear the CL Seal. Since its founding in 1999, CL has tested more than 5,600 products, representing over 850 different brands and nearly every type of popular supplement for adults, children, and pets.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

127 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love Consumer Lab!

I love Consumer Lab! I depend on it for trustworthy reviews of many of the products I use daily. I don't purchase anything without checking first on Consumerlab.com. I have been a subscriber for years and plan to continue!

31 July 2023
Unprompted review
Rated 3 out of 5 stars

Waste of money

I think you guys test way too limited amount of whatever it is you’re testing, too much rhetoric. And also using one person to test extra virgin olive oil is a joke. I don’t see me renewing the subscription.

24 July 2023
Unprompted review
Rated 1 out of 5 stars

Dubious subscription

Fraudulent! I cancelled my account twice but I was still charged. They have not refunded the fee and will not reply to my emails. Be careful signing up.

23 July 2022
Unprompted review
Rated 5 out of 5 stars

As a vendor, we can vouch 100% for 5 stars!

We do work with them and can tell you from the “inside out” these guys run a 100% ethical company. Anything that requires international approvals is done by the book and all their documents with us are double-triple verified. As a vendor or an end user, Consumer Lab is 5-star through and through.

1 June 2023
Unprompted review
Rated 5 out of 5 stars

ConsumerLab is my nutrition bible

I use ConsumerLab to make good buying decisions about so many things - supplements, healthy foods and drinks. I also use ConsumerLab to find my grandson the best supplements for his weight lifting diet. It is surprising how many foods, like chocolate or tea, may contain unhealthy chemicals. The CL updates keep members on top of the latest research - good, bad and ugly - about the products we use every day. CL is my nutrition bible!

16 May 2023
Unprompted review
Rated 3 out of 5 stars

Being Canadian

Being Canadian, without access to ability to purchase recommended products, I find it frustrating in many instances ... I keep renewing my membership because I want to know what's going on but it would be perfect if I could buy at least one of the recommended products in Canada - can you expand your testing to encompass at least some products available in Canada?

15 May 2023
Unprompted review
Rated 5 out of 5 stars

Valuable information!

I have subscribed to Consumer Lab for many years. The information is very valuable for safety and efficacy concerns regarding nutritional supplements and other health products. I would not be without this valuable knowledge.

8 May 2023
Unprompted review
Rated 3 out of 5 stars

Request less clinical opinion

Request less clinical opinion; and more review of supplements like current reviews of Bergamont, Cissus quadrangularis, and the like that have been proven (in Natural Medicine Database) to be effective for different major health issues in the U.S. like hypercholesterolemia and weight loss.

4 May 2023
Unprompted review
Rated 5 out of 5 stars

I appreciate the unbiased and educated…

I appreciate the unbiased and educated reviews and ratings. The information is detailed and helpful.

2 May 2023
Unprompted review
ConsumerLab.com logo

Reply from ConsumerLab.com

Thank you for that review, Dave. We're glad that you appreciate our work. Thanks for your support.

Rated 5 out of 5 stars

#1 Trust Resource

ConsumerLab is a trusted resource for informing my choices around healthy eating, nutrition and supplements. Most of the "reviews" out there are hype. But ConsumerLab provides the straight stuff backed up by research.

2 May 2023
Unprompted review
ConsumerLab.com logo

Reply from ConsumerLab.com

Thank you for that nice feedback, Philip!

Rated 5 out of 5 stars

I trust this site.

I use the website every time I buy a vitamin or research a drug before I take them. I trust this site I don’t trust what’s on the bottle or prescriptions that you get these days

10 April 2023
Unprompted review
ConsumerLab.com logo

Reply from ConsumerLab.com

Thank you for that nice feedback, David!

Rated 5 out of 5 stars

Very helpful service if you take supplements

I appreciate the breakdown of the ingredients they do. Supplements are always sketchy to me, and finding out which brands and types are reliable is incredibly helpful. I wish this type of analysis were required and standard, but until then it is good to have help deciding what should go into your body. I also appreciate them calling out which forms or formulas are best for which condition you are using them for.

7 November 2022
Unprompted review
Rated 5 out of 5 stars

A skeptic feels much better...

I've always been somewhat skeptical about supplements, particularly the government's reluctance to analysis and testing. Consumer Labs has filled that gap for me, and I have found it immensely helpful and feel much more secure in ingesting substances into my body. So much easier than trying to parse NIH articles!

17 January 2023
Unprompted review
Rated 4 out of 5 stars

Excellent reviews for what they include

Their work is excellent, credible, and well researched. I wish they would extend the range to include brands and items that I am most likely to see when out shopping. Many of the brands are not readily available, and many of the ones that are are not reviewed.

19 June 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look