ConsumerLab.com Reviews 127

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product information, finding it honest, reliable, and comprehensive, helping them make informed purchasing decisions for supplements and other health-related items. Many appreciate the objective, research-based approach to testing, which instills confidence in the results and the overall quality of the information provided. The website is frequently highlighted as a valuable resource, with users finding it easy to navigate and full of useful data. However, some customers expressed dissatisfaction with the subscription service, particularly regarding the lack of stored information for members. A few reviewers also noted that the product selection for testing can be repetitive, with a desire for a wider variety of brands and supplements to be reviewed. Additionally, some found certain analyses to be overly long and not always easily understandable for the average person.

What people talk about most

Product

Consumers generally express high satisfaction with the product information provided, finding it a valuable... See more

Website

People report positive experiences with the website. Many consumers appreciate the site's comprehensive... See more

Subscription

Clients share ambiguous opinions on subscription. Many reviewers find the subscription fee reasonable and... See more

Quality

Reviewers express satisfaction with the quality of information and testing provided. Customers appreciate the... See more

Value for money

Customers consistently note positive experiences with value for money. Reviewers find the subscription fee... See more

Reviews shaping this summary

Rated 5 out of 5 stars

For at least 15 years, I have relied on ConsumerLab.com reports’ advice regarding all supplements I purchase. Value, truth in labeling, safety cautions, worldwide research. I can make my own choices a... See more

Company replied

Rated 5 out of 5 stars

I love being able to get honest reliable information on products before buying them or using them. I like that you include so many different studies when reviewing products and that you site the studi... See more

Company replied

Rated 5 out of 5 stars

trust, honesty above all else is important to me. I feel i can research an item and come away with a comprehensive and thorough explanation of how item is reviewed, rated and tested. I rely on this in... See more

Company replied

Rated 5 out of 5 stars

You present valid evidence and include scientific study evidence at times, too. You ask what products users would like you to test/review. The way you test products (multiple labs not affiliated with... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Health Consultant
  3. Health Food Store

Written by the company

ConsumerLab.com is the leading provider of independent test results and information to help consumers and healthcare professionals identify the best quality health and nutrition products. It publishes results of its tests in comprehensive reports at www.consumerlab.com. CL also conducts an annual Survey of Vitamin & Supplement Users. CL's research is cited frequently by the media, in books, and at professional meetings. In addition to the products it selects to review, CL enables companies of all sizes to have their products quality tested for potential inclusion in its list of Approved Quality products and bear the CL Seal. Since its founding in 1999, CL has tested more than 5,600 products, representing over 850 different brands and nearly every type of popular supplement for adults, children, and pets.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

127 reviews

5-star
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1-star

Replied to 75% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Not up-to-date or rigorous in analyzing research

Many of the published sources on which the reviews are based are dated. In addition, the scientists at Consumer Lab don't assess the quality of their research sources, weighing methodologically unsound studies equally with well-designed and analyzed studies. Often the conclusions based on their review equivocate because the scientists reviewing the literature seem unable to resolve contradictory findings, which is, of course, inevitable given the way scientific research is conducted. As a result of their lack of up-to-date-findings, their inability to assess why different studies come to different conclusions, or their lack of emphasis on quality research and analysis over weak studies, their conclusions are not useful and simply add confusion to the public's understanding of health and nutrition.

20 May 2024
Unprompted review
Rated 5 out of 5 stars

Well Worth the Money for Inveterate Supplement Takers

Have subscribed since mid 2018... so six years experience. They are always excellent! Lots of well explained info; helpful charts; and an introduction to the benefits and otherwise of virtually all OTC supplements. It's possible to make suggestions to them if there's a particular brand of a supplement they don't cover.

6 July 2024
Unprompted review
ConsumerLab.com logo

Reply from ConsumerLab.com

Hi FiniteLoops, thank you for being a subscriber since 2018. ConsumerLab is glad the clear explanations, helpful charts, and balanced coverage of OTC supplements have been consistently useful. Thank you for supporting independent testing.

Rated 5 out of 5 stars

I rely on the research done by Consumer…

I rely on the research done by Consumer Lab, because they provide detailed information with cited sources.

23 December 2023
Unprompted review
ConsumerLab.com logo

Reply from ConsumerLab.com

Thank you, Dianne. ConsumerLab is glad the detailed reviews and cited sources help you make informed decisions. Transparency and clear sourcing are priorities.

Rated 5 out of 5 stars

I always check the information and…

I always check the information and ratings for any supplements I am interested in. I've found it invaluable. I have used Consumer Labs for many years.

12 December 2023
Unprompted review
ConsumerLab.com logo

Reply from ConsumerLab.com

Thank you so much for sharing your experience. We're thrilled to hear that you've found our platform invaluable for checking information and ratings on supplements. We take great pride in providing accurate and trustworthy information to help consumers make informed decisions about their health and wellness. Your loyalty over the years means a lot to us, and we'll continue to work hard to ensure that we meet your expectations. If you ever have any questions or need assistance with anything related to supplements, please don't hesitate to reach out. Your satisfaction is our top priority.





Rated 5 out of 5 stars

Unbiased

Unbiased, topical information. I rely on it and check before I make any supplement purchases.
Highly recommended.

18 December 2023
Unprompted review
ConsumerLab.com logo

Reply from ConsumerLab.com

We appreciate your kind words and recommendation. Providing unbiased and topical information to help you make informed supplement choices is what we strive for at ConsumerLab. It's fantastic to know that you rely on our platform before making any supplement purchases. If there's ever anything specific you'd like to see or if you have any questions in the future, please feel free to reach out. Thanks again for your valuable feedback!

Rated 5 out of 5 stars

Wizard

I subscribe because you are my reference for "all things" to do with supplements, otc products, "concoctions," etc. Your summaries are in-depth and include extensive information about research, testing, price and recommendations(top picks). Thank you for all you do to inform us of the good, the bad and the ugly products.

4 December 2023
Unprompted review
ConsumerLab.com logo

Reply from ConsumerLab.com

We're absolutely thrilled to hear that you find our platform to be your go-to reference for all things related to supplements, OTC products, and more.

We're dedicated to providing in-depth and comprehensive information, including research, testing, pricing, and top recommendations to help our readers make informed choices. Your words of appreciation truly inspire us to continue our mission of offering the best insights into the world of health and wellness products.

We greatly value your trust in us and are committed to being a reliable source of information. If you ever have more questions or need assistance with anything in the future, please don't hesitate to reach out. Your feedback motivates us to keep striving for excellence!

Once again, thank you for your support and for being a part of our community.

Rated 5 out of 5 stars

Authoritative coverage

I find the coverage authoritative. The reports have many references to research studies with links to them. I can tell that ConsumerLab has carefully read the studies and given serious analysis of them. Unfortunately many other publications (New York Times, Consumer Reports, Harvard Health Newsletters) are very light on authoritativeness regarding health and nutrition – They are written by lay people who have good writing skills but do not have the scientific background to cover the topics with substance.

I do not take many supplements. I am more interested in CL coverage of foods; for example, olive oil, chocolate, natto, tea. I am also interested in CL coverage of health requirements, for example, how much vitamin B12 can be absorbed by the body in a meal, the optimum level of vitamin D in the blood.

I also appreciate that CL doesn’t make money on linking to websites of the products it reviews.

My one concern is whether the sample size that CL uses for testing is large enough.

In general, it is my number 1 source for food-related information.

1 December 2023
Unprompted review
ConsumerLab.com logo

Reply from ConsumerLab.com

Thank you so much for your detailed and positive feedback! We're thrilled to hear that you find our coverage authoritative and appreciate the depth of our reports.

We take great pride in thoroughly researching and analyzing studies to provide you with well-informed content. We understand your concern about the credibility of some other publications, and we're committed to offering reliable and scientifically-backed information to our readers.

Your interest in our coverage of foods and health requirements is noted, and we'll continue to expand our offerings in these areas to meet your needs. We're dedicated to helping you make informed choices not only with supplements but also with various aspects of health and nutrition.

Regarding your concern about sample sizes for testing, rest assured that we adhere to strict testing standards to ensure the accuracy and reliability of our results. We prioritize the quality of our reviews to provide you with the most trustworthy information.

We're truly honored to be your number one source for food-related information. Your support motivates us to continue delivering valuable content and maintaining our commitment to integrity and transparency.

If you ever have more questions or suggestions in the future, please don't hesitate to reach out. We're here to serve you and provide the best resources for your health and wellness journey. Thank you for being a part of our community!

Rated 2 out of 5 stars

Website is horrendous to navigate

Website is horrendous to navigate, hard to search and woke through results. It's confusing. You need to get a new site where you can filter and sort searches, based on requirements. For example, I want chlorella from Taiwan which is broken wall and I want all reviews on only those products.

I want only multivitamins which are the most bioavailable and without iron or copper. I want reviews on only that criteria.

Then I want to find the highest rated multi vitamin which conforms to all GMP, USDA practices and is the most highly bioavailable.

So filters to sort results please

1 October 2023
Unprompted review
Rated 5 out of 5 stars

The Consumer Lab is my "go to" website…

The Consumer Lab is my "go to" website for important and documented information about products that is non-biased. I highly recommend them. The price is worth it!!!

2 October 2023
Unprompted review
ConsumerLab.com logo

Reply from ConsumerLab.com

Hi Lynn, thank you for the generous review. ConsumerLab is glad to be your go-to source for clear, documented, and unbiased information. It is great to hear the membership feels worth the price.

Rated 5 out of 5 stars

They test it. I consume it.

I subscribe because I reply on CL for their unbiased and scientifically rigorous testing & analysis of products that I'm going ingest. Doesn't get much more important than that.

2 October 2023
Unprompted review
ConsumerLab.com logo

Reply from ConsumerLab.com

Hi Kenneth, thank you. ConsumerLab does the testing so you can do the tasting. Glad the independent, science-based reviews help you choose with confidence.

Rated 4 out of 5 stars

website navigated bus Android not user friendly

Viewing and navigating your website through an Android device is not a smooth experience. Sometimes it just doesn't function and it's not possibly to navigate through the review at all. At tones when I got to the top of the table, it stops working and it goes blank from the top of the table down.

23 August 2023
Unprompted review
Rated 5 out of 5 stars

I've been a member for several years

I've been a member for several years. I find their reports reliable and objective; they are usually based on research studies from a variety of sources. It's my go-to site whenever I have questions about a health conditions, supplements, health-care products, nutrition, etc. They also update their reports regularly and send notifications when they do.

21 August 2023
Unprompted review
ConsumerLab.com logo

Reply from ConsumerLab.com

Thanks, City Girl. ConsumerLab is glad the objective, well-cited reviews and regular updates are useful when questions come up.

Rated 4 out of 5 stars

Very good and timely reviews

Very good and timely reviews. Would ask that you include costco/kirkland brands for supplement reviews when possible. I have notice an increase in your inclusion of them over the past 6 months. Good job.

21 August 2023
Unprompted review
Rated 5 out of 5 stars

Love ConsumerLab!

I don't know what I would do without ConsumerLab! It is important to me to know what products are the purest, and I rely heavily on their top picks. Very happy with ConsumerLab!

8 August 2023
Unprompted review
Rated 5 out of 5 stars

Comprehensive, Unbiased Reviews

The comprehensive reviews and testing of supplements that Consumer Labs performs.

I have adjusted my supplement brands/purchases to those Consumer Labs approves. I look forward to continuing my subscription.

7 August 2023
Unprompted review
Rated 5 out of 5 stars

Supplement safely and save money!

Since subscribing to Consumerlab.com, I've learned valuable information about a multitude of supplements, and other health-related items, such as olive oil and chocolate. This knowledge has prevented me from using inferior products and possibly taking too much. I have shared some info with family and friends, as well as my Endocrinologist, who is a fan of what Consumerlab does!

7 August 2022
Unprompted review
Rated 5 out of 5 stars

An absolute lifesaver

This site is an absolute lifesaver. Before I consider taking any type of supplement, I always check Consumer Labs. It has saved me money, and to save my health. The price I have paid for a subscription has been repaid tenfold.

7 August 2023
Unprompted review

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