I’ve always had a great experience with Comsave. Whenever I’ve needed them, I’ve been helped straight away with no hassle, and the staff are always professional and understanding. Life happens,... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The customer service person Sam was very clearly spoken and dealt with my wuery very quickly. She empathised with my concern and explained what has occurred. She remedied the problem immediately as sh... See more
Brilliant service with brilliant staff. So easy to manage, either to arrange a loan or check savings. Enquiries are answered very quickly with concise responses. Would recommend to any qualifying pers... See more
Company replied
Excellent service with excellent staff. I have been using Commsave for a couple of years now. They are a brilliant, empathetic team who really try to help you in any way they can. I really apprec... See more
Company replied
Company details
Written by the company
We are a credit union which means we're a not for profit financial co-operative owned and controlled by its members. We offer an easy way to save, and a better way to borrow. So what’s the catch? – There is no catch! Just simple access to savings & loans direct from your pay.
Contact info
2 Summerhouse Road, NN3 6BJ, Northampton, United Kingdom
- 0303 0402 660
- hello@commsave.co.uk
- www.commsave.co.uk
4.8
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So easy quick and simple to use
So easy quick and simple to use. Excellent service highly recommended
10 March 2026
Unprompted review
Reply from Commsave Credit Union
Hi Sean,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
So easy quick and simple to use with very Excellent service highly recommended
Thank you again for such a lovely review.
Many thanks,
Commsave
Good range of savings accounts
Good range of savings accounts, the app is user friendly and if you need to contact someone they do respond quickly, politely and professionally.
22 April 2026
Unprompted review
Reply from Commsave Credit Union
Hi Caroline,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
a great range of savings accounts, with the app that is user friendly. If you need to contact someone they respond very quickly, politely and professionally.
Thank you again for such a lovely review.
Many thanks,
Commsave
Very easy to save and transfer money…
Very easy to save and transfer money into my bank account
22 April 2026
Unprompted review
Reply from Commsave Credit Union
Hi Jason,
Thank you for taking the time to leave your 4* review
We are happy that you found your recent call with Commsave to be Very easy to save and transfer money to your bank account.
Thank you again for such a lovely review.
Many thanks,
Commsave
Great communication.
22 April 2026
Unprompted review
Reply from Commsave Credit Union
Hi Anamaria,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be Great communication.
Thank you again for such a lovely review.
Many thanks,
Commsave
Quick service and positive response to…
Quick service and positive response to all my queries. Highly recommended
22 April 2026
Unprompted review
Reply from Commsave Credit Union
Hi Isatou,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be quick service and positive response to all your queries.
Thank you again for such a lovely review.
Many thanks,
Commsave
Reply from Commsave Credit Union
Hi Gamuchirai,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be a prompt response and we appreciate the time you have taken to leave you feedback.
Thank you again for such a lovely review.
Many thanks,
Commsave
I couldn't ask for a better fast and…
I couldn't ask for a better fast and reliable service. Thank you so much.
20 April 2026
Unprompted review
Reply from Commsave Credit Union
Hi Oyewumi,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be that you couldn't of asked for a better service.
Thank you again for such a lovely review.
Many thanks,
Commsave
They are excellent at communicating
They are excellent at communicating, the staff are very knowledgeable, and extremely helpful.
16 April 2026
Unprompted review
Reply from Commsave Credit Union
Hi Andrew,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be excellent at communicating with very knowledgeable staff that are extremely helpful.
Thank you again for such a lovely review.
Many thanks,
Commsave
Reply from Commsave Credit Union
Good Morning,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be Excellent response.
Thank you again for such a lovely review.
Many thanks,
Commsave
Quick response to my question
Quick response to my call and my query was addressed and resolved by the ISA team
13 April 2026
Unprompted review
Reply from Commsave Credit Union
Hi David,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be A very quick response and all was addressed and resolved accordingly.
Thank you again for such a lovely review.
Many thanks,
Commsave
Really helpful and very informative
Really helpful and very informative
14 April 2026
Unprompted review
Reply from Commsave Credit Union
Hi Avin,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be Really helpful and very informative this is what we always love to hear.
Thank you again for such a lovely review.
Many thanks,
Commsave
Reply from Commsave Credit Union
Hi Daniel,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be Amazing service as always.
Thank you again for such a lovely review.
Many thanks,
Commsave
Reply from Commsave Credit Union
Hi Mike,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be a great company and very easy to use.
Thank you again for such a lovely review.
Many thanks,
Commsave
They were vey helpful and…
They were vey helpful and understanding of my financial situation .
10 April 2026
Unprompted review
Reply from Commsave Credit Union
Hi Courtney,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be that we were vey helpful and understanding of your financial situation.
Thank you again for such a lovely review.
Many thanks,
Commsave
Helpful
The company is always there to answer questions and support financial endeavours where appropriate. I’m glad I’m a member
8 April 2026
Unprompted review
Reply from Commsave Credit Union
Hi Timbo,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be always here to answer your questions and offering financial support where appropriate.
Thank you again for such a lovely review.
Many thanks,
Commsave
Always very helpful and professional…
Always very helpful and professional and keep you updated at every step.
8 April 2026
Unprompted review
Reply from Commsave Credit Union
Good Afternoon,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be that we were very helpful and professional keeping you updated at every step of the process.
Thank you again for such a lovely review.
Many thanks,
Commsave
Reply from Commsave Credit Union
Hi Thandi,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be A very easy app to use and the response is quick.
Thank you again for such a lovely review.
Many thanks,
Commsave
Reply from Commsave Credit Union
Hi Saulashowen,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be very friendly, knowledgeable and quick to respond.
Thank you again for such a lovely review.
Many thanks,
Commsave
Easy to apply and swift response i…
Easy to apply and swift response i really love comsave
7 April 2026
Unprompted review
Reply from Commsave Credit Union
Hi Alan,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be Easy to apply for all loans and swift response to queries.
Thank you again for such a lovely review.
Many thanks,
Commsave
Reply from Commsave Credit Union
Hi Paul,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be very prompt service, always polite and informative.
Thank you again for such a lovely review.
Many thanks,
Commsave
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