I’ve always had a great experience with Comsave. Whenever I’ve needed them, I’ve been helped straight away with no hassle, and the staff are always professional and understanding. Life happens,... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent service with excellent staff. I have been using Commsave for a couple of years now. They are a brilliant, empathetic team who really try to help you in any way they can. I really apprec... See more
Company replied
Excellent service. My account was easy to set up and the customer service is second to none. When I have contacted customer services, the staff have been super friendly and answered every question I h... See more
Company replied
I had an issue that was quite important to me. It was not straightforward. Once I had explained the situation to a member of staff at Commsave, they ensured that my request had a satisfactory outcom... See more
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Company details
Written by the company
We are a credit union which means we're a not for profit financial co-operative owned and controlled by its members. We offer an easy way to save, and a better way to borrow. So what’s the catch? – There is no catch! Just simple access to savings & loans direct from your pay.
Contact info
2 Summerhouse Road, NN3 6BJ, Northampton, United Kingdom
- 0303 0402 660
- hello@commsave.co.uk
- www.commsave.co.uk
4.8
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
I have been a member of Commsave around 15 years and always received a prompt and courteous service.
22 May 2026
Unprompted review
Reply from Commsave Credit Union
Hi Christopher,
Thank you for taking the time to leave your 5* review
We are happy that you have been with Commsave for the last fifteen years and found the services to be prompt.
Thank you again for such a lovely review.
Many thanks,
Commsave
I spoke to Sami today
I spoke to Sami today, lovely to talk to, and very helpful, thankyou.
21 May 2026
Unprompted review
Reply from Commsave Credit Union
Hi Karen,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Sami to be a lovely person to talk to and very helpful we will pass on you lovely feedback.
Thank you again for such a lovely review.
Many thanks,
Commsave
Very easy and thorough
21 May 2026
Unprompted review
Reply from Commsave Credit Union
Hi Michael,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be Very easy and thorough.
Thank you again for such a lovely review.
Many thanks,
Commsave
My experience with commsave has been…
My experience with commsave has been really positive. What stood out most was how quickly they respond to queries and the consistently helpful. Professional customers service.It made the process smooth and reassuring L
19 May 2026
Unprompted review
Reply from Commsave Credit Union
Hi Χριστίνα,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
really positive with quick answers to queries that are consistently helpful and professional.
Many thanks,
Commsave
Excellent service as always from…
Excellent service as always from Commsave and the team, highly recommend!!
15 May 2026
Unprompted review
Reply from Commsave Credit Union
Hi Michelle,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be Excellent services as always from ourselves and that you would highly recommend.
Thank you again for such a lovely review.
Many thanks,
Commsave
Personal Experience of Commsave Credit Union.
I have been a member and customer of Commsave Credit Union for over 10 years now. During that time I have saved regularly with them, borrowed money with lower interest rate repayment, and have improved me credit score hugely.
In addition, I have always found the staff/team to be very helpful and efficient in my dealings with them. Therefore, I would highly recommend Commsave to anyone who is struggling with debt, who would like to start saving with them, improve their credit rating and be certain of fully relying on their friendly team to be there for them to meet their needs moving forward.
A big thank you to Commsave Credit Union!
Jude R. (Corby, Northamptonshire).
19 May 2026
Unprompted review
Reply from Commsave Credit Union
Hi Jude,
Thank you for taking the time to leave your 5* review
We are happy that you found your have been a member for the last ten years, saving regularly and low interest payments on the loans you have had, with friendly efficient staff and a big thank you to you also for ten tears membership.
Thank you again for such a lovely review.
Many thanks,
Commsave
I would recommend Commsave
Never had a bad experience with Commsave , always very helpful and easy to use.% payed on loans are very competitive
19 May 2026
Unprompted review
Reply from Commsave Credit Union
Hi Stephen,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be that you have never had a bad experience with ourselves and that you have found the service to be helpful and easy.
Thank you again for such a lovely review.
Many thanks,
Commsave
Very good company
Very good company , always there to help , very friendly staff , like the idea of saving why you borrow, good interest rates aswell
19 May 2026
Unprompted review
Reply from Commsave Credit Union
Hi Shelley,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
That we are a very good company & always there to help members with very friendly staff & that you like the idea of saving when you borrow with great interest rates all round.
Thank you again for such a lovely review.
Many thanks,
Commsave
Very happy with Commsave
Very happy with Commsave. I have saved with them for a number of years now. I found it easy to set up a monthly standing order, to transfer money out and to pay extra money in. Their site is comprehensive and provides full details of all the services they offer. I would highly recommend Commsave
19 May 2026
Unprompted review
Reply from Commsave Credit Union
Hi Christine,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent dealings with Commsave to be that you are very happy with ourselves and have been with Commsave for many years.
With easy to set standing orders and transferring monies paying more in. Thank you for the recomendation.
Thank you again for such a lovely review.
Many thanks,
Commsave
Reasonable interest rate and excellent customer service
The interest rate is reasonable but not as high as some others however im happy to remain with them as I approve of the support they provide to borrowers.
They have been extremely helpful whenever I've contacted them; resolving my queries rapidly.
Extremely pleased with the service they provide
8 April 2026
Unprompted review
Reply from Commsave Credit Union
Hi Rob,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
That the interest rate is reasonable but not as high as others, with great support & quick resolved queries and that you are extremely pleased with our service.
Thank you again for such a lovely review.
Many thanks,
Commsave
Excellent service
Excellent service, always been a great when I’ve needed anything.
18 May 2026
Unprompted review
Reply from Commsave Credit Union
Hi Simon,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be Excellent service, always been a great when you needed anything.
Thank you again for such a lovely review.
Many thanks,
Commsave
Helpful team when I had to change my…
Helpful team when I had to change my address.
I have always been rubbish at saving, but as this comes straight out of my wage, I don't see it.....
Commsave makes it easy to save.....
11 March 2026
Unprompted review
Reply from Commsave Credit Union
Hi Julie,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be very helpful when you needed to change your address with Commsave making it easy to save for you.
Thank you again for such a lovely review.
Many thanks,
Commsave
Reply from Commsave Credit Union
Hi Andrew,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be Very helpful.
Thank you again for such a lovely review.
Many thanks,
Commsave
Been with commsave for so many years I…
Been with commsave for so many years I find it a great way to save and great interest rates easy access to my savings at anytime and quick and easy access to withdraw at anytime. If I need a loan which I have in the past they would be my go to as great rates and ease to apply online
16 May 2026
Unprompted review
Reply from Commsave Credit Union
HI Anita,
Thank you for taking the time to leave your 5* review
We are happy that you found you have been with commsave for many years and that you find it a great way to save with easy access to your savings.
Thank you again for such a lovely review.
Many thanks,
Commsave
Experience at Commsave
Positive experiences with team about issues and finding the best account fir yourself.
The app is great for keeping up to date with draws and things happening at the union.
Simple to move money around and had no issues with money being taken without my approval.
Saving rates have been better compared to my current bank and others that I have used.
I would highly recommend opening an account with them.
15 May 2026
Unprompted review
Reply from Commsave Credit Union
Hi James,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be very Positive experiences allowing easy access around your accounts and that you would highly recommend commsave to others.
Thank you again for such a lovely review.
Many thanks,
Commsave
SIMPLY THE BEST!
Where do I even start?? To cut a long story short, Commsave has never let me down! Simply the most reliable credit Union ever! I would definitely recommend this awesome organisation to the entire world! Thanks commsave!!
12 May 2026
Unprompted review
Reply from Commsave Credit Union
Good Morning
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be that we have never let you down a most reliable credit union.
Thank you again for such a lovely review.
Many thanks,
Commsave
You can't get better than commsave
Commsave is definitely a top runner in loans and financial advice.
Friendly staff , who are always happy to help in all capacity....
I would definitely recommend them...
14 May 2026
Unprompted review
Reply from Commsave Credit Union
Hi Teiga,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be a top runner providing loans and financial advice. With friendly staff who always help.
Thank you again for such a lovely review.
Many thanks,
Commsave
Have been saving with Commsave for many…
Have been saving with Commsave for many years, including having a couple of loans with them for those big purchases. Always great service and their online APP is very user friendly
14 May 2026
Unprompted review
Reply from Commsave Credit Union
Hi Shane,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be Always providing a great service and been with commsave for many years.
Thank you again for such a lovely review.
Many thanks,
Commsave
Very good
Very good. Quick response to any enquires. Money in and out very quick
1 May 2026
Unprompted review
Reply from Commsave Credit Union
Hi Stephen,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be Very good with a very quick response to all your queries & enquires.
Thank you again for such a lovely review.
Many thanks,
Commsave
Great customer care
The staff at Commsave are very efficient, helpful and courteous, both on-line and by telephone. They could teach many banks a lesson in customer care.
11 May 2026
Unprompted review
Reply from Commsave Credit Union
Hi Janice,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be that you have found the staff to be efficient helpful and courteous.
Thank you again for such a lovely review.
Many thanks,
Commsave
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