Colorsbridesmaid Reviews 

87
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Ordered a turquoise dress for my wife. It came wrapped like an American football, they used a half a roll of packing tape which made getting the dress out of the packaging tedious and almost like... See more

Rated 1 out of 5 stars

Dress still too small even after ordering 2 sizes larger and having measurements taken by a professional. Return policy a joke. Costs more to return than to buy. Suggested I sell dress on eBay and buy... See more

Company replied

Rated 1 out of 5 stars

5/21/18 ColorBridesmaid states that it is located in New York, and it provides you with a local phone number and address. However, when you receive your receipt the company being paid is under a diff... See more

Company replied

Rated 2 out of 5 stars

After seeing some comments on here I am HOPEFUL! I'm the bride who purchased the dresses for my bridemaids and the shipping company has lost my package but say it was delivered. I'm really hoping the... See more

Company replied

Company details

  1. Shopping & Fashion

Information provided by various external sources

Trendy bridesmaid dresses with 100+ colors such as black, purple, red, yellow, blue, green, pink, grey and white etc., up to 70% discount.


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1.5

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TrustScore 1.5 out of 5

87 reviews

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1.5

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(87)

1 review in the last 12 months

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Rated 5 out of 5 stars

Such a great experience

Such a great experience! I got a very small custom made dress for a teen with some very petite measurements. I was very nervous. They double checked with me on the order to make sure it was all perfect, and gave me a date to expect it. It arrived way before the day it was supposed to! It is much prettier than in the picture also. It truly could not have fit my daughter better! It was for a wedding, and the bride was very pleased as well with the dress and the service :)

21 September 2018
Unprompted review
Rated 4 out of 5 stars

This is a legit review!

This is a legit review, lol. I was very skeptical ordering from this website but I emailed them first and they reassured me. I couldn’t find anything in my size and didn’t have the funds for an expensive dress. Everything else seemed weird to me. I gave them my measurements and they emailed me letting me know that my measurements weren’t normal so I went ahead and fixed that. It came early and it’s gorgeous and looks just like the picture. :)

4 August 2018
Unprompted review
Rated 5 out of 5 stars

I had a great buying experience

I had a great buying experience. The dress looked just like the style in the picture, and they kept in constant contact with me to make sure the color was just right. It even arrived earlier than I expected. I was very pleased with my purchase.

27 July 2018
Unprompted review
Rated 5 out of 5 stars

Wedding

I am getting prepared for a wedding and I had to order a dress because I am in the wedding. My first order arrived and my dress didn't fit. I emailed them right away and they were very nice, professional, helpful and responded back to me in a timely manner. I ordered the next size up and it fits very well. I am very happy with my dress.

28 June 2018
Unprompted review
Rated 5 out of 5 stars

Exchange was a Breeze!

Ordered a bridesmaid dress and did not measure myself, I Just ordered a size up. Dess arrived promptly but did not fit. In a panic because the wedding was two weeks away I emailed customer service. She advised me not to panic and they would custom make another dress to my exact measurements, she immediately sent me the measuring instructions.

Because I wouldn't have time to ship that dress back and wait for the other to arrive. They made me the new dress for what the cost of the shipping fees to send the original back and send the new one to me be be. This cost was 58.00. They recommended I sell the original dress locally.

8 days later the dress arrived and fit like a glove. I was really impressed with the customer service and the prompt attention they gave to my problem .

Thank you !!!

27 June 2018
Unprompted review
Rated 5 out of 5 stars

I got professional service from Colorsbridesmaid

I ordered one dress for my bridesmaid as a try-out. We are very pleased with the dress and satisfied with the service at colorsbridesmaid. They are very professional. Indeed, I have made a mistake in shoulder width. Thank God they noticed this. We changed shoulder width from 14.5 inch to 19 inch which guaranteed a perfect fit.

We felt so embarrassed that we made some mistakes again in measuring hollow to floor in the rest 4 dresses. Fortunately, they discovered that and provided us with illustration to explain how to get the right measurements. So carefully and considerate! For some dress styles, they asked us to offer extra measurements such as armhole, upper bust, under bust, shoulder to nipple. We are impressed by their professionalism. The rest 4 dresses arrived in promised time and they did not disappoint us! Great fitting, beautiful color and style, acceptable delivery time! Everything is wonderful, no complaint at all.

Thank colorsbridesmaid again.

21 June 2018
Unprompted review
Rated 1 out of 5 stars

Don't Be Fooled

Horrible experience! So far, not a single person in the wedding party has received a dress that actually fits. We sent custom measurements and the dress doesn't fit at all. In fact, we can't even make it work. The company was very responsive to our emails, but said it wasn't their fault. It looks like we need to purchase another dress and pray it works this time around. Unfortunately, they gave us absolutely no guidance when asking why the dress didn't fit when measurements were sent. That said, I feel like the dress is made fairly well and lined. Now if we can just get the dress to fit, it would be perfect.

18 June 2018
Unprompted review
Colorsbridesmaid logo

Reply from Colorsbridesmaid

Dear Karen,

We really felt very sorry to discover your compliant here so late. According to your information, we have found your order and the communication record. Meanwhile, we have discovered that you had placed a new order with a larger size.

We sincerely apologize to you. Your previous communication with our customer service team did not give you any help, which also caused you to thought that you need to pay for a new order solely. That is not the case. Since it is a custom order, we need to reconfirm all measurements if it is not appropriate. This is to ensure the dress will have a perfect fit when remaking. If the dress can be modified locally, we can also provide a certain amount of modification compensation, as stated in our refund policy.

We are sorry again for all unhappiness that it caused to you. We'll give you a full refund for your new order and remake a new dress for you freely. My colleague will contact your soon and confirm all measurements with you again. Please check your e-mail. Thank you for your approval and appreciation for the dress quality. We will work hard to keep up it. We are convinced that you will receive a perfect dress to fit.

Rated 5 out of 5 stars

Bridesmaid Dresses

Excellent customer service and great quality dresses. I ordered 7 bridesmaids dresses for my sister's wedding and I have no regrets. They were custom made and all fit perfectly!!!! Now my wedding is coming up and I will definitely use them again. Do not hesitate you will not be disappointed and the Shipping is super fast!! The turnover time was 1 week. I expressed that I needed them by a certain date and they were delivered on time despite the short notice given to them. I loooovvveee all the dresses bought!

12 June 2018
Unprompted review
Rated 5 out of 5 stars

Beautiful dress and it fits perfectly!

The dress is beautiful and it fit me perfectly. I recommend ( as they do too) to buy a size bigger than your normal size. I am a size 4 in regular dress, so I ordered a size 6 and I couldn’t be happier with the result. The dress feels a bit heavy and it flows nicely. It’s a nice color too.

30 May 2018
Unprompted review
Rated 4 out of 5 stars

Would have given 5 stars but received…

Would have given 5 stars but received my order a week late. Everything is exactly as ordered. The gowns where custom made and fit perfectly and the the vests matched the gowns. Good quality for the price. Can't wait for our wedding in July!!!! Thank you Colorbridesmaid, will definitely order again and refer my family and friends.

26 May 2018
Unprompted review
Colorsbridesmaid logo

Reply from Colorsbridesmaid

Thank you very much for taking your time to write your review. We are happy to know that you are satisfied with the dress meanwhile we apologize for the delayed delivery.

As a matter of fact, our customers can always receive their dresses in time, even a few days earlier than promised date. This month we should not accept so much rush orders. It makes the delay for your order. We really feel very sorry for it. Now, in order to guarantee all orders can be delivered in time, we have limited our rush order quantity based on our capacity. Thank you for your understanding!

Thank you again for your recommendation. We hope we have the opportunity to serve for you again and we must let you experience our perfect five-star service next time.

Rated 1 out of 5 stars

5/21/18

5/21/18
ColorBridesmaid states that it is located in New York, and it provides you with a local phone number and address. However, when you receive your receipt the company being paid is under a different name: Colors Dress Group, phone number: +86 15611737519, and e-mail: sem918@gmailcom. Luckily, I paid via PayPal and they were able to confirm the site is not legitimate, so I did not lose all of my money. Always check BBB before purchasing. This company is not located anywhere on that site, because it does not exist within the United States. It is a China-based company.

21 May 2018
Unprompted review
Colorsbridesmaid logo

Reply from Colorsbridesmaid

Dear Ana,
We would like to sincerely apologize for your worry that has been caused by ordering at ColorsBridesmaid. Meanwhile we appreciate your carefulness for your payment and the vendor information.
As a dress group supporting global market, we do have office in charge of marketing and design in the USA as well as Canada. Like most suppliers in this industry, we produce most items in China and ship them out to the whole world, which is very common even in some big brands in USA.
Actually you do not need to worry about your money! The reason why you get our contact information from PAYPAL is just because we are a legitimate Chinese company registered at PAYPAL. Sorry for the misunderstanding by the receipt! Just as what we state in the website, all payment are PAYPAL handled which will ensure your payment information security. The information we know about you is just your e-mail address and shipping information. You can confirm this with PAYPAL. Moreover, PAYPAL will also ensure your legal rights. You can conveniently submit a complaint to get refund or compensation at PAYPAL if you are not satisfied with the items you purchased. Certainly, you can read the refund policy at our site and contact us directly for any complaint. We are sure to have better customer service and easier return policy than other vendors.
Thank you for writing the review. Therefore we would like to give you a TRY BEFORE BUY SPECIAL OFFER if you want to buy one dress for a try. It means that we would like to make the dress you like and shipped it out to you before you pay. If you are satisfied when you get the dress, you pay. If not, do not need to pay and return the dress. Just contact us at service@colorsbridesmaid.com for the special offer. We are sorry again for taking your time and your worry.

Rated 5 out of 5 stars

I love my dress

I ordered a brides maid dress from here and it was amazing! It fit great and there sizes are pretty accurate . Super fast service and delivery also.

14 March 2018
Unprompted review
Rated 5 out of 5 stars

They helped me so much

They helped me so much. I took the wrong measurements so the dress didnt fit at first. They re-made it and sent another one. It fit perfectly and is BEAUTIFUL!!!! Thank you so much for the help!!!

13 March 2018
Unprompted review
Rated 5 out of 5 stars

Quick to make a mistake RIGHT!

I ordered a dress from Colorsbridesmaid for a wedding and unfortunately it didn't fit right, partially because of sizing and partially because of my unique body shape that didn't work with the dress. But that's not the end of the story- I contacted customer service, and they were quick to apologize, and made me a great offer. Because the cost to ship my original dress back was high, they offered to make me a new dress (with a different style), fit to my exact measurements. The cost of this new dress should have been around $80, but they offered to sent it to me, with special measurements and including shipping for only $50! They told me to keep my 1st dress so I could try to sell it on my own and get money for it. Wow- Definitely a blessing to see customer service like this! Colorsbridesmaid knows how to satisfy a customer!

13 March 2018
Unprompted review
Rated 5 out of 5 stars

Recommendation for life!

I was skeptical at first but they're better than expected. I can't find a single thing wrong with my dress. They emailed me and asked measurements for exact fit, and fits exact. Fantastic material, secure zipper, flat straight seams, I couldn't ask for much more. I was afraid of the wrinkles it would have after being mailed, theyrr minimal!! They have my recommendation for life!

13 March 2018
Unprompted review
Rated 5 out of 5 stars

Colorsbridesmaid.com are the best!

Just received my dress from colorsbrides and I love it! It is perfect, exactly like the picture, it fits amazingly (I did custom sizing) the color is the same as in the picture on their web site. I highly recommend everyone order from this company. The dress cost me
Just under $95 but looks like it cost $300. The material is beautiful and not cheap looking at all. The decorative stones are also very nice and not cheap looking. Expect to pay$15 for custom sizing ,totally worth it, an $20 for shipping,. Total cost after a $5 off coupon ( from their site) $125. And the dress was here on time.

7 March 2018
Unprompted review
Rated 5 out of 5 stars

Totally coming back here!

I highly recommend this website to get your dress! They are so helpful to fit the dress to you, and when they say it will get there on time, it will! I got here earlier than I was expecting it.

They were also very kind in corresponding with me via e-mail. Best service I've ever gotten from any of these places.

The dress fit quite well (a little large in the bust but I sewed the sides a tad to take it in) It was lightweight and comfortable, and I felt so elegant and beautiful in it!

I will definitely be coming back here when all 6 of my sisters decided to get married!! ;)

5 March 2018
Unprompted review

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