I've been buying from Cologne & Cotton for years now - their products never fail to satisfy. And their on-line process is slick and foolproof. The quality of their bedding is always remarked on by... See more
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Review summary
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Excellent service,prompt and as promised. The Jean D'Aigle cologne is wonderful. What a lovely treat in this warm weather. The packaging is beautiful too! Full marks ro all concerned.
Cologne and Cotton never disappoints. Another beautiful duvet, fitted sheet and pillow for my daughter. The yellow houndstooth is so soft and the pop of colour just makes her room feel so happy. Great... See more
Company replied
I ordered a blue Mirabelle top sheet and pillowcases and they arrived the next day which was fantastic. The quality of the bed linen is lovely and the designs so pretty. I’ve been buying Cologne and C... See more
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Company details
About Cologneandcotton.com
Written by the company
At Cologne & Cotton our ethos has always been to offer gorgeous and exclusive pure cottons and linens for your bedroom, bathroom, dining room & kitchen at great prices with no compromise to the quality and design.
Our own collection of colognes has a devoted following, together with home fragrances, soaps and bath products from around the world.
Still very much a family business, owned and run personally by Vicky and Jenny, Cologne & Cotton shops have developed a unique style and character of their own.
Cologne and Cotton Details
Written by the company
Contact info
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 1 week
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Reply from Cologneandcotton.com
Thank you for reviewing your experience with us.
Kind regards, Cologne and Cotton
I ordered a king size fitted sheet
I ordered a king size fitted sheet, they didn't specify it was a UK king, and not a US king. They knew the order was being shipped to USA, but never mentioned it wouldn't fit my mattress. When I contacted them, they whined about being a small company, and wouldn't send a prepaid return label. They obviously don't care about their customers.
19 May 2026
Reply from Cologneandcotton.com
Thank you for taking the time to share your feedback.
As a UK based company, we display UK sizing on our website. All measurements are available on our size chart, which is linked directly on the Yellow Candy Stripe bedlinen product page. We have many customers in the USA, and we’ve found that the size chart usually provides the clarity needed when choosing the correct size.
We understand how frustrating it can be when an item doesn’t match expectations, however, the item you received is the item that was ordered and in line with our return policy, we cover return costs only when there is an error on our part, or a fault with the item.
Kind regards, Cologne and Cotton
Helpful people at end of phone
Helpful people at end of phone . However disappointed that the item I wanted to buy in their London shop was only available online if I had gone to shop would have spent more money.
22 May 2026
Reply from Cologneandcotton.com
Thank you for your review, we really appreciate your feedback!
Unfortunately, we’re unable to hold all of our stock and ranges in every store due to limited space. However, we do our best to offer a good variety and regularly refresh and update the products we carry.
We’re very pleased to hear that you were happy with our customer service.
Kind regards, Cologne and Cotton
Couldn’t believe the next day delivery
Couldn’t believe the next day delivery. Great product and gorgeous colour.
21 May 2026
Reply from Cologneandcotton.com
Thank you for your review.
Kind regards, Cologne and Cotton
I have not yet recovered my goods
I have not yet recovered my goods. They are due to arrive June 1 st all being well. The delivery options were not good so I’ve opted for yeep but nothing was available until 29 th
21 May 2026
Reply from Cologneandcotton.com
Thank you for taking the time to leave a review.
We dispatched your order on 21 May, the same day it was placed. A delivery attempt was made on 22 May, after which the parcel was redirected to a YEEP pickup location at your request.
We hope you enjoy your order once it has been collected.
Kind regards, Cologne and Cotton
The company sells reliably high quality…
The company sells reliably high quality linen and related products
Service is prompt.
I would appreciate some new designs for duvet covers as we love the quality but there have been no new patterned duvet covers lately.
19 May 2026
Reply from Cologneandcotton.com
Thank you for your wonderful review. We really appreciate your comments, and I’ll make sure they’re passed on to our buying department. We do try to refresh our bedlinen ranges regularly, but we also aim to keep much loved favourites in stock, as many of our returning customers like to replace items like for like.
Kind regards Cologne and Cotton
It’s Marylebone store promotes and…
It’s Marylebone store promotes and sells Russian-made goods.
24 May 2026
Unprompted review
Try here first!
Excellent customer service. They rang to check an error (mine) in my address. The product arrived quickly & very well packed. One of my favourite perfumes, becoming difficult to purchase in the UK. Will be using again!
18 May 2026
Reply from Cologneandcotton.com
Thank you for your wonderful review.
Kind regards, Cologne and Cotton
beautiful soap!
On this site, found Valobra soap, which has been unobtainable for several years. The best soap under the sun, and in a beautiful coffret. Lightning service!
13 May 2026
Reply from Cologneandcotton.com
Thank you for your wonderful review.
Kind regards, Cologne and Cotton
Cologne and Cotton never disappoints
Cologne and Cotton never disappoints. Another beautiful duvet, fitted sheet and pillow for my daughter. The yellow houndstooth is so soft and the pop of colour just makes her room feel so happy. Great delivery, product and quality.
11 May 2026
Reply from Cologneandcotton.com
Thank you for your review!
We’re delighted to hear that you’re happy with the Yellow Dogtooth bedlinen.
Kind regards, Cologne and Cotton
Reply from Cologneandcotton.com
Thank you for reviewing your experience with us.
Kind regards, Cologne and Cotton
Happy returning customer.
I have been a satisfied return customer to the Cologne and Cotton website and its services. A decent selection of of quality products . I regularly buy Wibergs pine bath essence and their range of items. Cologne No4711 products and a variety of European soaps .
All have been delivered safely tracked by DPD. Well packaged every time. I’m happy to recommend Cologne and Cotton website and services
5 May 2026
Reply from Cologneandcotton.com
Thank you for your review. We are delighted that you are pleased with our products and service.
Kind regards, Cologne and Cotton
Quick delivery and well packaged
Quick delivery and well packaged. Beautiful bedding and very pretty, I can’t wait to use it.
5 May 2026
Reply from Cologneandcotton.com
Thank you for your review!
We’re delighted to hear that you’re happy with your bedlinen.
Kind regards, Cologne and Cotton
Red Checked Bed Linen
I'm a proper bed linen snob. I bought the red checked bed linen from Cologne and Cotton and it is just GORGEOUS. Not only did it arrive really quickly, but the set is lovely. Really crisp and fresh but so easy to iron. Lovely colour. Just perfect. Next time I need bed linen I'm going straight back to Cologne and Cotton.
1 May 2026
Reply from Cologneandcotton.com
Many thanks for your review! We’re also self confessed bedlinen snobs, and we’re delighted that you’re pleased with your order.
Kind regards, Cologne and Cotton
Beautiful bed linen choices of excellent quality
Beautiful bed linen choices of excellent quality. I have shopped at Cologne & Cotton for over 25 years and have never been disappointed by the quality, independent range and great service.
7 April 2026
Reply from Cologneandcotton.com
Thank you for your kind words and for your long standing custom. Your feedback is very important to us, and we truly appreciate your continued support.
Kind regards, Cologne and Cotton
Reply from Cologneandcotton.com
Thank you for your review.
Kind regards, Cologne and Cotton
I have recently received my bedding and…
I have recently received my bedding and am very happy. It is good quality with a classy design, which you cant find anywhere else. Delivered quickly.
21 April 2026
Reply from Cologneandcotton.com
Thank you for your review!
We’re delighted to hear that you’re happy with your bedlinen.
Kind regards, Cologne and Cotton
Reply from Cologneandcotton.com
Thank you for reviewing your experience with us.
Kind regards, Cologne and Cotton
Prompt and efficient delivery
Prompt and efficient delivery.
Beautiful products (I’ve had them before)
However I, by mistake, ordered the wrong size. My error. I’ve despatched the garment back to C&C and hoping 🤞🏻 to receive an exchange. 🦊
16 April 2026
Reply from Cologneandcotton.com
Thank you for your review! We’re delighted to hear that you’re happy with our products and service. We will of course get this sorted for you.
Kind regards, Cologne and Cotton
Baby Pillowcases
I have been searching for baby pillowcases for months without success so I was delighted to find you sell exactly the size I need and in beautiful fine cotton with lovely old fashioned drawn thread embroidery. Thank you.
15 April 2026
Reply from Cologneandcotton.com
Thank you for taking the time to share your review. We’re so pleased you found what you were looking for.
Kind regards, Cologne and Cotton
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