Overall the experience was pretty good! This is my first time using this service, sending products from Paris to the US. While I think there could have been some more messaging about how the process w... See more
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See what reviewers are saying
Super easy to establish an account, have items shipped to their local address in France. Colisexpat shipped to me within a day of receiving and I received my items via DHL just 3 days later! Super eas... See more
Company replied
My first use of ColisExpat was amazing! I used it to deliver art supplies purchased in Paris to their Pantin France location and then forwarded it to a Canadian address. Setting up the account was eas... See more
Company replied
Was skeptical but this website had the best parcel forwarding success I've seen. Package I ordered got delivered to their Italy warehouse no problem despite it taking around 4 days before I got an ema... See more
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Company details
Written by the company
ColisExpat est un service qui s’adresse à tous les acheteurs en ligne de certains produits français, européens ou américains qui se font parfois très rares dans leur pays de résidence ou dans les territoires d'Outre-Mer. Un produit de qualité qui ne soit pas à un prix exorbitant ? Une petite robe noire d’une marque que vous adorez, le dernier Goncourt ou bien … Quel que soit le petit produit qui vous manque, nous avons la solution ! ColisExpat vous fournit deux adresses de réexpédition : une en France et une aux États-Unis et quatre adresses de transit en Espagne, en Italie, en Allemagne et au Royaume-Uni. Ces six adresses vous permettent de passer commande sur tous vos sites français, européens et américains favoris. Nous recevons vos colis dans nos locaux, vous notifions par mail, puis attendons votre feu vert pour réexpédier le tout chez vous. Peu importe votre pays, nous livrons dans le monde entier !
Contact info
110bis Avenue du Général Leclerc Niv1 Bat7, 93500, PANTIN, France
- contact@colisexpat.com
- www.colisexpat.com
4.3
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
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My first experience was great
My first experience was great! Good communication and fast forwarding. Thank you!
10 July 2026
Unprompted review
Reply from ColisExpat
Hello Jaime,
Fast forwarding and clear communication on your very first order - that's exactly how it should go! We're glad everything went smoothly for you.
Thanks for trusting us with your international shipping. We're here whenever you need us again.
Best regards,
The Colis Expat Team
Reliable delivery with goo pricing…
Reliable delivery with good pricing options. I’ve used them multiple times for deliveries to Australia.
Only comment is that the website is slightly confusing. However I’d definitely recommend their service.
6 July 2026
Unprompted review
Reply from ColisExpat
Hello Jonathan,
Reliable delivery and competitive pricing - two essentials that clearly worked for you, and we're pleased to hear it.
Your comment about the website navigation is noted. We're continuously working on improving the user experience to make everything more intuitive.
Thanks for taking the time to share your feedback.
Cordially,
The Colis Expat Team
Straightforward and easy process
Very straightforward and easy process to follow when shipping from Italy to Canada.
8 July 2026
Unprompted review
Reply from ColisExpat
Hello Dan,
Italy to Canada with no hassle - that's great to hear. We designed the process to be as clear as possible, and it's always rewarding when it works exactly as intended.
Thanks for taking the time to share your experience.
Best regards,
The Colis Expat Team
Excellent service
Good support. And flexibility about shipping issues, they really want to do the fair thing for the costumer, if you do something wrong they come to help you. Excellent service
25 June 2026
Unprompted review
Reply from ColisExpat
Hello Lu,
Support that genuinely helps when something goes wrong - that's the kind of flexibility we work hard to maintain. We're glad our team was there to assist you and find a fair solution. Your trust means a lot, and knowing the overall experience met your expectations is exactly the feedback we value.
Best regards,
The Colis Expat Team
Shopping all over the world at better price
Colisexpat really opened the world to me for shopping, especially at a better price when shopping in the original countries. All my products came properly and safely packages. Great service.
6 June 2026
Unprompted review
Reply from ColisExpat
Hello Ana,
Shopping worldwide at better prices - that's exactly the freedom we want to give our customers. It's great to hear that all your products arrived properly packaged and in perfect condition, no matter where they came from.
Your experience shows what ColisExpat is all about: making international shopping accessible, safe, and cost-effective. Thanks for sharing this with future customers.
Best regards,
The Colis Expat Team
Simple and pragmatic service
10 July 2026
Unprompted review
Reply from ColisExpat
Hello Miguel,
Simple and pragmatic - two words that sum up exactly what we aim for with ColisExpat. No unnecessary complexity, just a straightforward service that gets your parcels where they need to go.
Thanks for highlighting this. It's the kind of feedback that confirms we're on the right track.
Best regards,
The Colis Expat Team
Website is a bit buggy and hard to…
Website is a bit buggy and hard to navigate but the service was great, including customer service.
16 July 2026
Unprompted review
Reply from ColisExpat
Hello Mady,
A website that could be smoother but a service that delivered - we appreciate you taking the time to share both sides of your experience.
We've noted your feedback about the navigation. Making the platform more intuitive is something we're actively working on, and your input helps us identify where improvements matter most.
What counts is that the service itself, including our customer support, met your expectations. Thank you for your trust.
Best regards,
The Colis Expat Team
Perfect delivery
Everything was perfect... service, packaging and the drlivery time like they said. Thanks
10 July 2026
Unprompted review
Reply from ColisExpat
Hello Bruno,
Thank you for your kind feedback.
We’re glad to know that everything went as expected, from the service and packaging to the delivery time.
It’s great to hear that your package arrived safely and that the experience was smooth.
Best regards,
The ColisExpat Team
It has two month ago since my package…
It has two month ago since my package has been sent. But so far I do not yet received it.
1 May 2026
Unprompted review
Reply from ColisExpat
Hello,
We’re sorry that your shipment has still not been delivered after this extended waiting time.
We understand your concern, especially as the tracking has not shown clear progress for some time.
Our team has contacted the carrier to try to obtain more information. As this is an international postal shipment, tracking updates can unfortunately be limited once the parcel is in transit through partner networks.
If the shipment is still not delivered or if there is no new tracking update by the end of the month, please contact our customer service again through your ColisExpat account so the situation can be reviewed with the latest available information.
Best regards,
The ColisExpat Team
My experience was excellent
My experience was excellent. I have absolutely nothing to complain about—they were perfect.
I sent several emails, often asking the same questions, and every one of them was answered promptly. Despite the repeated questions, I always received clear, friendly, and professional responses.
The final price did not exceed the original estimate. In addition, I was able to combine two packages into one without any hassle.
Everything went perfectly.
6 July 2026
Unprompted review
Reply from ColisExpat
Hello,
Thank you very much for sharing such detailed feedback.
We’re glad the whole experience went smoothly, from the support exchanges to the final delivery.
It’s also great to know that our team was able to answer your questions clearly and promptly, and that the package combination and final price met your expectations.
Thank you again for your trust.
Best regards,
The ColisExpat Team
Reply from ColisExpat
Hello,
Thank you for your feedback.
We’re glad the information provided was clear and that communication met your expectations.
Best regards,
The ColisExpat Team
Reply from ColisExpat
Hello Leah,
Fast delivery - that's what makes all the difference when you're waiting for a package! Really glad your shipment reached you quickly.
Thanks for taking the time to share your experience.
Best regards,
The Colis Expat Team
fast and mostly reliable
fast and mostly reliable. sometimes a bit odd process until the item is stored but it always works out. Forwarding is done fast, reliable and very good. I am happy to use your services. Pretty fair prices.
Customer Service is improvable to be honest.
15 July 2026
Unprompted review
Reply from ColisExpat
Hello Aurel,
Thank you for your honest and detailed feedback.
We’re glad to know that you find the forwarding service fast and reliable, and that the prices seem fair to you.
We also understand your comment about the process before an item appears as stored in your account. This step can sometimes feel unclear while the parcel is being identified, checked and registered.
Your feedback about customer service is also taken into account. We understand that this remains an important part of the overall experience.
Thank you for continuing to use our services.
Best regards,
The ColisExpat Team
Perfect for buying in Europe
We needed to buy something from a store in Germany and then ship it to Argentina. This was the perfect solution... Thanks! We highly recommend them.
12 June 2026
Unprompted review
Reply from ColisExpat
Hello Fernando,
Germany to Argentina - that's exactly the kind of cross-border challenge we love solving. Really pleased the service worked smoothly for your purchase and that everything reached you as expected.
Thanks for the recommendation!
Best regards,
The Colis Expat Team
Reply from ColisExpat
Hello Dan,
Simple, quick, and reliable - that's exactly the experience we want every customer to have. Thank you for taking the time to share your feedback.
We're delighted that our service met your expectations.
The ColisExpat Team
It was very simple and easy
It was very simple and easy. No issues at all even though i shipped to a different continent, colis really made sure everything went smoothly for my package. There was nothing to worry about
7 June 2026
Unprompted review
Reply from ColisExpat
Hello Neri,
Thank you for sharing your experience.
We’re glad the process felt simple and easy, especially for an international shipment to another continent.
It’s great to know that everything went smoothly and that you felt reassured throughout the delivery.
Best regards,
The ColisExpat Team
Very easy to use
Very easy to use, and all worked perfectly! Will use ColisExpat again in the future. Merci!
18 June 2026
Unprompted review
Reply from ColisExpat
Hello Tiffany,
Thank you for your kind message.
We’re glad to know that you found the service very easy to use and that everything worked perfectly.
We’ll be happy to help again with your future shipments.
Best regards,
The ColisExpat Team
Everything worked perfectly.
10 June 2026
Unprompted review
Reply from ColisExpat
Hello Simon,
Thank you for your message.
We’re glad everything worked perfectly with your shipment.
Best regards,
The ColisExpat Team
Everything went smootly
Very smooth process, no setbacks, timely notifications.
2 July 2026
Unprompted review
Reply from ColisExpat
Hello Sandra,
A smooth process from start to finish - that's exactly what we aim for. Thank you for taking the time to share your experience.
The ColisExpat Team
Worked well and communication was…
Worked well and communication was excellent
19 June 2026
Unprompted review
Reply from ColisExpat
Hello Paul,
Thank you for taking the time to share your experience. It's great to hear that everything worked smoothly and that our communication met your expectations throughout the process.
We're delighted to have been able to support you, and we hope to assist you again for your future deliveries.
Best regards,
The ColisExpat Team
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