Poor Quality, Unprofessional Service, and Wasted Time
I visited today around 14:15 and ordered fish bites and chips. After waiting close to 15 minutes, I was served something that was mostly fried flour with barely any fish.
As soon as I returned, the girl who served me the first time stayed hidden at the back, and another staff member came to serve me, which gives me reason to believe they knew exactly what had happened.
The girl serving me was nonchalant and argued it was fish, insisting she had made it herself. I showed her the order, and she offered to redo the order, but I opted for a refund instead. This was frustrating and a waste of my time, as I had to drive back and forth.
I have been a regular customer with no previous issues, so this experience was extremely disappointing. I hope management addresses this to prevent it from happening again.








