CLUB 1984. Reviews 

If you want to purchase clothing and actually receive it, shop elsewhere. Ordered and paid for an item, complete with next day delivery, only for the item not to arrive. Contacted customer services 3 times only to be told nearly a week later that they had sold my item to someone else as that they had experienced a ‘stocking error’. No compensation or offer of good faith was provided beyond a somewhat templated emailed apology and the obvious offer refund/exchange (dictated by consumer rights), the latter of which wasn’t possible due to the fact the site had closed its limited window. Disappointed, as the creativity clearly shown in the designing of their merchandise isn’t matched by their operational acumen.

I had to leave a review to say that I’ll be ordering from Club 1984 again, very specifically because of the absolute diamond that is Sara, the customer service manager.
I had ordered a Christmas present for my partner in October that arrived super quickly. Unfortunately, on the Christmas Day try on, it was a bit big so I needed to exchange it. I was helped out by customer service with my return form and that was that - or so I thought.
I realised after a while that I’d sent the return to the old HQ address on the returns form, and not the address I’d been given in the email from the customer service member. On the tracking for my return this was showing as ‘return to sender’, but I’d also not provided a return address.
Over Christmas and into January I’d been dealing with a member of my family being ill and sadly passing away, so I can only think that I was functioning on autopilot and hadn’t realised my series of mistakes. I felt awful that my partner would then not have one of his Christmas gifts.
Before replacing it with something else, I reached out to Club 1984 to see if there was anything they could do to help me track down the parcel. I explained the situation and to be honest was expecting nothing. Sara, who replied to my email, was so kind, so compassionate, so human and any other lovely adjective you can think of. She not only gave me advice on what to do with Royal Mail but found the item that I was after in the size I needed and sent it out the following day.
In such a difficult time when I had so many things to try and sort out, not having to think about buying another gift brought me so much relief. I was genuinely touched by how Sara responded to all my messages and I thoroughly appreciated it. The fact as well that I’m still fighting with Royal Mail to find out where on earth the parcel is, and being passed from post offices to phone numbers to websites just speaks volumes to the speed and responsiveness of Club 1984s customer service and Sara.
So I’m glad my partner loves the clothes because he’s going to be getting them for birthdays and Christmases as I’ll be continuing to spend my money with Club 1984. And thank you again to Sara to whom I’m forever grateful.

Great experience with Club1984.
The online customer service is absolutely top-notch — very professional, friendly, and incredibly fast to respond. You really feel taken care of at every step. The only downside is that since the UK left the EU, additional customs fees apply, which is unfortunately out of the company’s control. Overall, a very reliable company with excellent service, and I would definitely recommend them.

Prompt and extremely friendly response to my email , lovely company to deal with
Thankyou

I purchased a T-shirt from them back in August and the quality was top tier and design was amazing. Unfortunately, after only 3 washes the lettering was flaking off on the front. I contacted them about this issue and with no fuss they offered to send me a replacement one. Top tier customer service from Sara and I’ll be sure to order from them again.

Great Customer service from Sara in help with my order. highly recommend.

Sara, in the customer service team was extremely helpful and efficient with my request and sorted my issue out pretty much straight away! With a new order being sent to us promptly. Thank you Sara

I’ve been trying to grab some pieces for months! Finally got some during boxing day sales but I ordered the wrong size, sent them back for an exchange. I was a bit worried because I didn’t get an update but Sara was very helpful and apologised for the busyness, got my update today. Thank you Sara for the reassurance and thank you Club1984 for your stuff!!

Recently returned a christmas order, I was worried because I forgot to send the return form! Silly me! Sara from customer service was so helpful. will definitely order again thank you!!

Ordered a cap never came and customer service hasn’t answered there email do not buy from here first time customer and will not be returning

I’ve placed an order on the 27 Dec 25 and still have not had any confirmation when my order will be delivered. Only hung they sent was an email confirming the order receipt. i ordered over £250 worth clothing. I’ve sent 3 separate email no reply at all , very poorly service so far,

Still not received my refund for something I sent back a month ago , responded once at the start when they sent tracking , sent about 4 email since then no responses. So club1984 no point replying to this saying ohh our customer service email is this … because that’s what I’ve been trying to contact for the past month . Get it sorted and send me my money I’m due

I placed an order on Black Friday and still have not recieved it. Evri mentioned they have lost it in the network and have notified Club 1984, and advised me to reach out to them for a solution. I have emailed them twice in the past 2 weeks and no response.

My favourite clothing brand! Been buying from here since they first started. Never had an issue. Great quality items and always fast deliveries.

I bought 2 piecies in 28 november.
The one piece i didnt get a confirmation. After 1 week get refund for this because i contact with them and then they said that they didnt have this in stock. Ok with that.
Today, 24 december i dont know where is the second order that they said 2-3 days delivery. This is unacceptable.
Awful experience.

Stunning items the Club 1984 team are legends, always helpful and their designs are amazing.

Clothes are very good quality buy from them often , never had a problem with the delivery until this month which was Evri faulty not club 1984 , which club 1984 quickly resolved .

Fantastic customer service I had an issue with something they were very quick to response to my email and resolve my item
My boys really like there products I’m a very happy customer

Now have to pay over €53 customs charges to DHL on a €160 order. This wasnt mentioned at the checkout and they havent replied to my email.
Avoid buying anything from them if living in Ireland.

I had trouble with an item and hadn’t received any shipping updates due to stock availability and the website not updating but a lady named Sara was amazing, she took her time to find out my order and give the information i was missing. Was really understanding and helpful and greatly appreciated.