CLUB 1984. Reviews 

502
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 137 reviews, reviewers had a great experience with this company. Customers frequently praise the amazing clothing quality, stylish designs, and delightful packaging that makes unboxing an absolute pleasure. People often mention that the customer support team is exceptionally helpful, friendly, and quick to resolve order issues. Some reviewers were not happy with unexpected delivery delays, missing shipping confirmations, and long waiting times. A few other people also felt that certain items had notable sizing inconsistencies, making clothes either significantly too large or too small. Some customers additionally noted occasional stock errors or expressed disappointment with the contents of random surprise boxes.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the great fabric quality, amazing... See more

Quality

Consumers find quality to be extremely satisfactory, praising the heavy, premium materials and great designs.... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly between buyers. Many consumers... See more

Customer service

Customers had ambiguous experiences with customer service. While many reviewers praised the team,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many praising the speedy arrival and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Great quality clothing and good designs. Also ordered an archive roulette box, but unfortunately I wouldn’t recommend as the company says it puts unreleased items in the boxes (I would dispute this),... See more

Company replied

Rated 5 out of 5 stars

I’ve been trying to grab some pieces for months! Finally got some during boxing day sales but I ordered the wrong size, sent them back for an exchange. I was a bit worried because I didn’t get an upda... See more

Rated 5 out of 5 stars

From start to finish my experience has been fantastic with this company. I had an issue with my delivery as it was a day late and that got sorted instantly. The quality on the shirts are impeccable an... See more

Rated 5 out of 5 stars

TOP QUALITY CLOTHES MORE IMPORTANTLY *** CUSTOMER SERVICE *** Clothes are top class, but had a slight issue with delivery not arriving for my sons 21st, which was absolutely NOT DOWN TO CLUB 198... See more

Company replied


Company details

  1. Clothing Store

Written by the company

Contemporary menswear, Limited drops available monthly.


Contact info

3.8

Great

TrustScore 4 out of 5

502 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 27% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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3.8

All reviews

(502)

148 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Really disappointed with the product

Really disappointed with the product. I ordered the San Lorenzo Hoodie in Black, and while it looks amazing online, the quality is poor and it feels like a cheap import.

The most disappointing thing, however, is the sizing. It’s absolutely shocking. I ordered a Small, but it’s easily closer to a Large. The fit is nowhere near what would be expected, and as a result it’s completely unwearable for me.

2 June 2026
Unprompted review
Rated 1 out of 5 stars

Worst customer service ever

Worst customer service ever, infact it’s non existent, numerous emails for a returns form with zero response. Pray you get your order/fit correct or you’ll be stuck with it.

23 May 2026
Unprompted review
Rated 5 out of 5 stars

Thanks Sara!

The quality and shape of their Tee’s are outstanding, I would also like to mention Sara from support who was very helpful with my experience with the business.

19 May 2026
Unprompted review
Rated 1 out of 5 stars

Damaged item and ignored

Ordered the tracksuit, jacket came with some form of iron burn mark on it. After informing them they completely ignored me (message says read on Instagram) and never emailed back. 2 weeks later still waiting.
Just another business that takes your money and doesn't care

6 May 2026
Unprompted review
Rated 5 out of 5 stars

First order

First order somehow the delivery address was wrong and I contacted straight away via email, heard back from Sara and she manually updated it and got my order to the correct address and love the clothes :)

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Great products and incredible service

First time ordering and very impressed with the quality of the hoodie and speed of delivery.

I don't tend to leave reviews but I had a customer service query that Sara helped me with and the response was incredibly fast and understanding and will result in me certainly ordering from them again. Great service.

22 April 2026
Unprompted review
Rated 2 out of 5 stars

Ordered a jumper

Ordered a jumper. Came quick which is good. But I’ve been emailing the address given on the site to process a refund but haven’t received a response. It’s been over a week and two emails have been sent and still nothing. I’m most likely going to be out of pocket now with a jumper I can’t wear.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic brand

Fantastic brand! The quality of material and designs are amazing. The team are super supportive and always on hand to help in a timely manner. I have had to return/exchange a few items over the last 2 years as my son has been between sizing. This has always been easy and straightforward. Exchanges happen quickly and refunds are within policy timelines.
I can not recommend this brand enough and will continue to shop with them

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Ordered from here about 4 times now

Ordered from here about 4 times now, not a single complaint. The pieces are sized well and keep their quality over time. From the marketing, to the product, to Sara at customer service - everything about the company is impressive. Would definitely recommend.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Efficient and customer-focused support

I’ve been a customer for a few years now and I’ve never been disappointed with the quality of the products I’ve received. Unfortunately, for the first time one of the items I ordered was defective. After contacting customer support, they replied very quickly (within less than 24 hours), listened to my issue and offered a replacement solution.

This level of efficiency is really appreciated and shows that they genuinely do their best to ensure their customers are satisfied.

14 March 2026
Unprompted review
Rated 5 out of 5 stars

Sara @ Club 1984 - Excellent Customer Service

I had submitted a return which I was concerned would not get processed by the returns team at Club 1984. Sara was on hand to give clarity on any concerns I had and process anything where required. I can't thank her enough for help throughout the process. Will happily shop here again.

10 March 2026
Unprompted review

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