Never had an issue with the company and delivery is usually always quick. With a wide selection of items available and offers on items spread out all year round you can't really go wrong shopping here... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I genuinely love clonezone! its definitely my number 1 shop for anything kink related from rubber to puppy play they have absolutely everything. they sell such high quality brands like Cell Block 13,... See more
Company replied
Have ordered online and go to the shop when in London always something new to try or experience which makes me ‘keep coming’ - back to the shop. Toys, rings have purchased ‘loads’ could be said I have... See more
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I've had great support from both Cheryl and Diego as I was searching to acquire some items that were out of stock, prior to my holiday. Emails and calls went back and forth, resulting in my purchase o... See more
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Company details
About Clonezone
Written by the company
From gay sex toys to designer underwear, jockstraps, lubes, fetish gear and fashion, we’ve got everything you need to play, explore and express yourself.
Clonezone brings you the best in gay sex toys, fetish gear, and erotic fashion. Shop everything from anal toys, dildos, cock rings, and chastity cages to leather, rubber, pup play, and electro kits. We also stock designer underwear, jockstraps, and harnesses from top brands like Mr S Leather, Topped Toys, Nexus, and KINK3D - all handpicked for quality and pure pleasure.
Shop online at Clonezone.co.uk or visit us in-store at Soho, Birmingham, and Manchester.
FREE UK Returns
Written by the company
- Changed your mind? No worries. You can take advantage of our quick and easy FREE returns process at Clonezone. Send back any unopened, unused, or unworn item (with tags or packaging intact) within 30 days for a refund or exchange.
NO EXTRA FEES on International Shipments
Clonezone ship orders using a duties-paid service.
Ordering from outside of the United Kingdom? Shop stress-free! When you pay for international shipping at Clonezone, that’s it - there are NO customs charges or surprise fees on delivery.
The only price you pay is the one you pay at checkout.
Contact info
London, United Kingdom
- info@clonezone.co.uk
- www.clonezonedirect.co.uk
15% OFF at Clonezone
4.6
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Greeted well with my order no complications very satisfied with customer service and product
24 April 2026
Reply from Clonezone
Thanks so much for leaving us a review!
Unbelievable feeling
Unbelievable feeling, wasn’t what I was expecting, best one I’ve ever used, you won’t be disappointed.
8 May 2026
Reply from Clonezone
Thanks for your review!
Clear communication
Clear communication, always prompt delivery and products are always top notch. Same company as uberkinky and both great
8 May 2026
Reply from Clonezone
Thanks so much for your review!
SO HAPPY!
the customer service is genuinely so good and helpful , and I'm SO happy with the custom hood! ive gotten a few through clone zone and the process has always always been smooth!! THANKYOU SO MUCH RAAAAAH
12 May 2026
Unprompted review
Reply from Clonezone
Thanks so much for leaving us a lovely review! So pleased you love your new custom hood. :)
Products as described and the while…
Products as described and the while after care supplied by Noel, Bob and the team in the Birmingham store was outstanding. Thank you for being awesome and serving the community.
21 April 2026
Reply from Clonezone
Thanks so much for your feedback- greatly appreciated and we shall pass on your kind words to the Birmingham team :)
An easy to navigate website
An easy to navigate website, the products were as described, delivered promptly.
24 March 2026
Reply from Clonezone
Thanks for your feedback!
Reply from Clonezone
Thanks so much for your feedback!
Click and don’t collect…
The click and collect from store option is a shambles in Manchester. Been waiting ages for email notification that my orders are ready for collection, despite being marked on my account as shipped.
22 April 2026
Reply from Clonezone
Thanks for your feedback. Click & Collect orders are usually ready between 1-5 working days, depending on whether the store has the items in stock or if they are being shipped there. In your case, one of the items was being shipped from our main warehouse, so it would have been more around the 5 day mark.
I appreciate that it was not there to pick up today and has not arrived yet, so it is running a couple of days behind. Very sorry about this. The store will email you directly to let you know when your order is ready, so it is always best to wait for this email to save travelling there and being disappointed if it has not arrived.
Sorry again for the delay with your order.
Nice bathing items. Very pleased
Good delivery but the tracking didn’t work. The times look nice and of good quality
14 April 2026
Reply from Clonezone
Thanks for your feedback. Glad you liked your items! Very sorry that the tracking information was not working for you. If that happens again, please contact our customer services and they can give you up to date tracking. Thanks.
Only received half my order and then…
Only received half my order and then when enquiring about the result I just got questions as if I was mistaken
9 April 2026
Reply from Clonezone
Thanks for your feedback. Your order was split into two parcels, so as you said there was was only one item in your parcel and the other was missing, we were trying to ascertain if you had received the second parcel from DPD, as there was only one item in the one that you had received which was correct. DPD had marked the item as delivered to your address, but if it was indeed wrong, as mistakes can happen sometimes, we can arrange to sort this this out for you, so you are not without the other item you ordered or refunded for the lost parcel. Customer services will be in touch with you again to discuss options. Thanks.
Great customer service
Got a bit of an issue with the delivery, but The customer service was impeccable and solved it in no time
9 April 2026
Reply from Clonezone
Thanks so much for leaving us a review! Very pleased to hear our customer services team were able to help you. :)
Always a good experience with Clone…
Always a good experience with Clone Zone. Speedy and good quality stuff, and if you have a problem very easy to deal with.
4 April 2026
Reply from Clonezone
Thanks so much for leaving us a review! :)
Great service
Great range of products at great prices. Quick delivery and great communication.
30 March 2026
Reply from Clonezone
Thanks so much for leaving us a review!
Product description was incorrect…
Product description was incorrect stating the product was 70% softness
no response after this reply
29 March 2026
Reply from Clonezone
Thanks for your feedback about your recent order.
I had a look at your order and can see that your product should have been with 75% softness as described on the website.
If you have been sent the incorrect item, please contact us at info@clonezone.co.uk and we will have a better look into this for you.
Sorry if there has been any mix up. Thanks
Excellent product very good quality and…
Excellent product very good quality and priced
12 March 2026
Reply from Clonezone
Thanks for leaving us a review!
GIMP SUIT WAS PINCHING'
Honestly not really into the wild side of being a gay. But got me some new toys and other bits and bobs.
Quality is perfect but honestly that website is shit.
Impossible to stay logged in, diabolical to navigate and as for customer service...they done what they had to but as concerns questions to my order and the fact tracked 48 still took over a week to get to me. Not on at all. I wasn't gonna reply but they pushed me with emails asking for a reply.
Don't say I didn't warn you lol.
11 March 2026
Reply from Clonezone
Thanks for your feedback.
We are working to rebuild our website currently, as we know it has been a little bit up and down recently and the experience is not as smooth as we would want for our customers. We hope that it will be resolved soon and better than ever.
Reply from Clonezone
Thanks for leaving us a review!
Reply from Clonezone
Thanks for taking the time to leave us a review!
Reply from Clonezone
Thanks so much for leaving us a review! :)
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