Clockwork Removals and Storage - Sheffield Reviews 

168
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TrustScore 4.5 out of 5

4.7

Unit 1, Garter Street Industrial Centre, S4 7QX Sheffield, GB

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See what reviewers are saying

Rated 5 out of 5 stars

We recently used Clockwork to move the contents of our house into storage. They were able to provide an extremely competitive quote at very short notice. The office staff we dealt with were very fr... See more

Company replied

Rated 5 out of 5 stars

Punctual, hard working, careful. Not the cheapest but I wouldn’t go anywhere else. Used 4 times in as many years and always the same. Happy to recommend to anyone

Company replied

Rated 5 out of 5 stars

Clockwork were competitive and comparable price wise. The local office staff were very helpful with answering questions and queries regarding different practical matters. The team of 3 that moved us... See more

Company replied

Rated 5 out of 5 stars

Great couple of chaps came and packed everything inside the house on the Thursday, all neat and stacked up in various rooms. Next day four guys turned up, dismantled things that needed dismantling, al... See more

Company replied


Company details

  1. Moving and Storage Service
  2. also in
  3. Moving Company
  4. Storage Facility

Written by the company

Clockwork Removals provides industry accredited and fully insured removals, storage and packing services throughout Yorkshire, Derbyshire & Nottinghamshire for individuals, families and businesses. We have a network of branches across the UK as well as an international service centre to help our customers relocate across the world with minimum difficulty. At Clockwork our highly trained teams also offer expert removal services for specialist household and business removals.

Written by the company

Experience and Expertise
With over 25 years experience we know that the key to delivering an excellent service is to ensure our staff are trained and experienced in their work. That is why we play an active role in the shaping of the industry and are a member of the British Association of Removers (BAR) as well as their Overseas and Commercial Moving Groups.
Our Services
Moving home can be a stressful time for many and so it’s important to find a removals company who can offer you a seamless service. As well as household removals we provide full packing and wrapping services, long and short term storage and our highly trained teams also offer expert removal services for specialist household and high value items. Our international service centre has relocation, storage and export packing services throughout the world and our commercial teams plan and execute business moves of all sizes including IT and specialist relocation.

Contact info

  • Unit 1, Garter Street Industrial Centre, S4 7QX, Sheffield, United Kingdom

  • 01142 751 020
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Award Winning Service | 25 Years Experience | Industry Accredited

4.7

Excellent

TrustScore 4.5 out of 5

168 reviews

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4.7

All reviews

(168)

228 reviews in the last 12 months

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Rated 5 out of 5 stars

Clockwork Removals were fantastic

We would highly recommend Clockwork Removals, Sheffield.

Our planned move from Sheffield to York on Tuesday 11 April was not as straight forward as it should have been.

Clockwork were truly wonderful in adapting our removal needs. Special thanks to Dave in the office for his understanding nature and advice. Also the wonderful men who loaded and unloaded all our possessions with care.

Linda

11 April 2023
Unprompted review
Clockwork Removals and Storage - Sheffield logo

Reply from Clockwork Removals and Storage - Sheffield

Thanks so much for this lovely review. We will pass on your kind words to the team. Best wishes in your new home.

Rated 5 out of 5 stars

Excellent service throughout

Reliable, thorough, professional, friendly service - we had pack-up service, remove, storage for 6 months , then deliver back from storage. This is the 3rd time we have used Clockwork and we wouldn’t dream of using anyone else. They take greater care of our stuff than WE would!!!!!!!!!!

20 March 2023
Unprompted review
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Reply from Clockwork Removals and Storage - Sheffield

Fantastic! Thanks so much for your continued loyalty we really appreciate it.

Rated 1 out of 5 stars

Service not provided and no refund received

I booked with clockworks with a cancellation insurance as my moving date wasn't confirmed. When the move changed dates, clockworks we're not available on the amended date so I asked for a refund to be able to book with a different company, was told yes, this wasn't an issue. I have now moved to my new house with a different company, and after several calls and emails clockworks have still not refunded me, I am owed above 900£ for a service I didn't get and had insurance against this in case this would happen. WOULD NOT RECOMMEND.

10 February 2023
Unprompted review
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Reply from Clockwork Removals and Storage - Sheffield

We really are sorry for the delay in processing your refund. The full refund is in your account now and we can only apologise for the delays in the banking system. Best wishes in your new home.

Rated 5 out of 5 stars

Friendly and efficient

When I was looking for a removals company, Clockwork removals was the only company that offered me an in person survey and quote at a time that suited me. The survey was carried out very professionally by someone who clearly had a lot of experience of judging the amount of space we would need, and the quote arrived very quickly afterwards. The online system for accepting the quote was incredibly efficient and the team in the office were very polite and helpful in arranging a moving date. The customer service was excellent from start to finish. Lee and the team who helped us on the day were very friendly and hardworking and they gave us some great advice for dealing with the solicitors in order to get moved that day. David in the office was very efficient and courteous and immediately made me feel at ease despite the stress of the day.

18 January 2023
Unprompted review
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Reply from Clockwork Removals and Storage - Sheffield

This all sounds brilliant, thanks so much for taking the time to review us. We are delighted to hear all this.

Rated 5 out of 5 stars

Everything went smoothly at both ends

Everything went smoothly at both ends. I had packed my stuff myself in advance. The team doing the lifting and stacking was extremely friendly. At the ‘delivery’ end the guys were very careful using the lift and corridors, etc. I already recommended a colleague and she chose them too.

7 November 2022
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Reply from Clockwork Removals and Storage - Sheffield

Thanks so much for the recommendation! We really appreciate it.

Rated 5 out of 5 stars

Was very impressed with service from…

Was very impressed with service from start to finish.the lads were very professional and nothing was too much trouble.Would highly recommend

21 November 2022
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Reply from Clockwork Removals and Storage - Sheffield

Thanks for the review and using our services.

Rated 5 out of 5 stars

Excellent service

Excellent service, from viewing to give an quote, to the removal and return men who worked so well.

21 November 2022
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Reply from Clockwork Removals and Storage - Sheffield

Thanks for the review and 5*s

Rated 5 out of 5 stars

Fantastic customer service from a…

Fantastic customer service from a brilliant team! We have moved a few times in recent years but never experienced anything like the professionalism and support during what could easily have been a very stressful time. 10/10!

23 November 2022
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Reply from Clockwork Removals and Storage - Sheffield

Thanks so much for taking the time to leave such a fantastic review.

Rated 5 out of 5 stars

Very helpful and efficient.

Very helpful and efficient.
We opted for the full packing service and it was done quickly and safely.
Our possessions are in storage until our house is ready but hopefully will enjoy our next experience too.

14 November 2022
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Reply from Clockwork Removals and Storage - Sheffield

Thanks, we look forward with assisting your move out of storage.

Rated 5 out of 5 stars

Excellent company

Excellent company. The guys were professional, friendly and very helpful. Nothing was too much trouble and everything was handled with care. I would definitely recommend Clockwork Removals.

8 November 2022
Unprompted review
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Reply from Clockwork Removals and Storage - Sheffield

Thanks for the recommendation!

Rated 4 out of 5 stars

We received a recommendation from…

We received a recommendation from someone who had used Clockwork. We had confidence after the estimates visit although the quote was not the cheapest. On the days of packing and moving the team were helpful, careful and worked quickly.

18 August 2022
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Reply from Clockwork Removals and Storage - Sheffield

Thanks so much for taking the time to review us and for your feedback.

Rated 5 out of 5 stars

The removal men were polite and…

The removal men were polite and friendly. They worked hard and all went smoothly. It was good to have the visit beforehand. The secretarial staff were also friendly and helpful when you rang them with questions
It was also good value compared to another quote we had

5 September 2022
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Reply from Clockwork Removals and Storage - Sheffield

Thanks so much for your feedback and wonderful review.

Rated 5 out of 5 stars

Arrived early and packed the house onto…

Arrived early and packed the house onto the lorry very quickly. Polite, friendly and helpful… happy to take my plants from the patio

5 August 2022
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Reply from Clockwork Removals and Storage - Sheffield

Thanks for the feedback - this is all great to hear.

Rated 5 out of 5 stars

Amazing service!

Amazing service! Very friendly and were happy to work around our needs. Andy and Tony dismantled all our bedroom furniture and reassembled at the other end which saved us so much time (and stress!) on the day. They were very respectful of the furniture and properties and made our moving day that much easier.
Thanks again!

24 June 2022
Unprompted review
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Reply from Clockwork Removals and Storage - Sheffield

Thanks for the great review.

Rated 5 out of 5 stars

Highly recommended

Efficient, polite, punctual. The team from Clockwork made what could have been a stressful move calm and straightforward. We would highly recommend them.

2 June 2022
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Reply from Clockwork Removals and Storage - Sheffield

This is what we like to hear! Thanks for the great review.

Rated 5 out of 5 stars

Fantastic Company, thank you for a great service

Clockwork were fantastic and made our moving day a real pleasure. Such a great hardworking group of lads who made us laugh all day.
Would definitely recommend.

1 June 2022
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Reply from Clockwork Removals and Storage - Sheffield

Thanks, what a top recommendation!

Rated 5 out of 5 stars

Excellent

Excellent, professional service but approachable and personable. They accommodated us last minute too!

1 June 2022
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Reply from Clockwork Removals and Storage - Sheffield

Good to hear, our team always try to accommodate everyone.

Rated 5 out of 5 stars

Excellent!

Dare I say it? - our removal went like 'clockwork'. The trauma we had anticipated did not happen. The 'removal men' were very professional, friendly and hard working. We would definitely recommend them Thank you Clockwork!

23 April 2022
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Reply from Clockwork Removals and Storage - Sheffield

This is all really lovely to hear - thanks so much.

Rated 5 out of 5 stars

Highly recommend

I cannot praise Clockwork Removals enough and I have already recommended the company to 2 people I know who will be moving soon. We had a really bad experience the last time we moved with another company and Clockwork have thankfully shown us what good looks like in terms of excellent customer service and a 5 star professional removal service.

20 April 2022
Unprompted review
Clockwork Removals and Storage - Sheffield logo

Reply from Clockwork Removals and Storage - Sheffield

Thanks so much, we are delighted to have helped out and thanks for the recommendations!

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