A great day at the Swarovski Optik Day in Clifton Cameras Cheltenham store 18/03/26. Really looked after by all the staff at Cliftons & the Swarovski rep too. Tried out Swarovski Bino's & Spotting... See more
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Review summary
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I am not good with names, however I was dealt with by 2 superb members of staff, one who kept finding different straight spotting scopes for me to look at and if I had the money would have probably wa... See more
Company replied
Fantastic service provided by Clifton Cameras and brilliant support from Aled, who helped me upgrade to the world of mirrorless and now helping my Dad too. A brilliant range of discounts too and an ex... See more
Very helpful on the phone on a Saturday morning to guide me through getting a discount on website and arranging Sunday delivery. Packaging was superb and DPD f... See more
Company replied
Company details
Written by the company
Clifton Cameras are the leading independent digital camera dealer in the UK. We offer Digital Cameras, SLR Lenses, Binoculars, Scopes and More. Best prices and service.
Contact info
Unit A1b, Staverton Technology Park, Herrick Way,, GL51 6TQ, Cheltenham, Gloucestershire, United Kingdom
- 01242 339285
- sales@cliftoncameras.co.uk
- www.cliftoncameras.co.uk
4.8
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 24 hours
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Order not delivered after 8 days - online it said 3-5
8 days and still waiting for the hard drive I ordered.
When I placed the order, the website stated delivery would take 3-5 working days, and it still says the same now. The only reason I ordered from you was because of that advertised timescale, as I needed it for a specific project. Unfortunately, it's now too late.
I rang on Monday and was told someone would chase it up and email me. I never received anything. I rang again yesterday, was told exactly the same, and once again I've heard nothing.
If you don't have products in stock, don't advertise delivery times that you can't meet. The lack of communication has been just as disappointing as the delay.
God knows when it's going to arrive or I will receive ay kind of communication.
16 June 2026
Unprompted review
Reply from Clifton Cameras
Thank you for your feedback, and please accept our sincere apologies for the experience you’ve had.
Having fully investigated your order, we’ve identified that a technical issue meant it wasn’t correctly flagged as ready for despatch. Unfortunately, this caused the delay, and for that we are genuinely sorry.
We also apologise that, despite speaking with us on a couple of occasions, you didn’t receive the updates you were expecting. We appreciate how frustrating that must have been.
We’re pleased to hear that your hard drive has now arrived, although we completely understand it was later than the advertised timescale.
Thank you for taking the time to bring this to our attention. We’ve reviewed what happened and have already taken steps to prevent the same issue from occurring again. We appreciate your patience and hope we’ll have the opportunity to restore your confidence in us in the future.
Monarch M7 Binoculars
Ordered on line at a competitive price, kept informed of delivery at all times and arrived well packaged. Would recommend
25 June 2026
Unprompted review
Reply from Clifton Cameras
Thank you for your review. We’re really pleased to hear you were happy with the competitive price, delivery updates, and packaging of your Monarch M7 binoculars.
We truly appreciate your recommendation and hope you enjoy your new binoculars. We look forward to helping you again in the future.
Outstanding service
I have never used this company before but yesterday (a Friday) I ordered an equatorial mount for my tripod which I needed for some astrophotography I intend to do soon.
Ordering was straightforward and I chose the standard two to three working day delivery option as I was in no desperate rush.
Within a matter of a couple of hours I had received emails informing me the item ordered had been picked and dispatched to the courier and a little while later the courier informed me they had my package and would let me know when it would be delivered.
Within 24 hours from placing the order the courier contacted me to say it would be delivered today (Saturday) and it arrived safe and sound probably no more than 24 hours from placing the order !
Thank you Clifton Cameras and DPD their chosen courier for renewing my faith in customer service !
It was like a breath of fresh air !
If Clifton Cameras can do it why can't everyone else ...... and that includes the Post Office also !!
Thanks again Clifton
20 June 2026
Unprompted review
Reply from Clifton Cameras
Thank you for such a fantastic review. We’re delighted to hear your first experience with Clifton Cameras was such a positive one.
It’s great to know the ordering process was straightforward, the communication kept you informed every step of the way, and that your equatorial mount arrived much sooner than expected. We always aim to exceed expectations where we can, so it’s wonderful to hear we were able to do that for you.
Thank you for your kind words and for choosing Clifton Cameras. We hope you enjoy your astrophotography, and we look forward to helping you again in the future.
Great customer Service
I ordered a large telescope from Clifton Cameras. But it came with a minor cosmetic imperfection (probably due to shipping and handling by courier). CC were quick to respond to my concerns and followed up with the supplier, until the issue was resolved. Customer Service was great. Highly recommend CC.
5 June 2026
Unprompted review
Reply from Clifton Cameras
Thank you for your wonderful review. We’re really pleased to hear that, although your telescope arrived with a minor cosmetic issue, our team was able to resolve things quickly and keep everything moving with the supplier.
We always want our customers to feel supported after their purchase, so it’s great to know our customer service made a positive difference. Thank you for your recommendation, and we hope you enjoy your new telescope.
Used goods
I ordered a second hand Manfrotto 349 clamp from them which was less than half the price of a new one it arrived the following day well packaged and you would honestly think it was brand new not a mark on it anywhere.
I would totally recommend them thanks great service .
18 June 2026
Unprompted review
Reply from Clifton Cameras
Thank you for your fantastic review, Christopher. We’re really pleased to hear you were happy with the condition of your used Manfrotto clamp and that it exceeded your expectations.
We take great care in grading, checking, and packaging all of our used equipment, so it’s wonderful to hear you felt it was as good as new. Thank you for your recommendation, and we hope to help you again in the future.
Excellent price and service
Having got myself into photography last year and having borrowed a 70-200mm lens I was in the market for buying my own. I found plenty online, varying in price and condition, but chose one from Clifton which was described as in mint condition and that was competitively priced. I placed my order on Saturday, received confirmation on Monday and despite not upgrading the delivery option it arrived via DPD today, Tuesday. The lens is exactly as described, appears to work fine. Very happy.
16 June 2026
Unprompted review
Reply from Clifton Cameras
Thank you for your fantastic review. We’re really pleased to hear you found the right lens at a competitive price and that it arrived quickly.
It’s great to know the lens was exactly as described and met your expectations. We take great care in grading our used equipment, so it’s wonderful to hear you’re happy with your purchase.
Thank you for choosing Clifton Cameras, and we hope you enjoy your photography. We look forward to helping you again in the future.
I was very pleased with Clifton…
I was very pleased with Clifton Cameras' handling of my two recent orders. I had not dealt with this seller previously, but it came out top in price comparison listings for the tripod I was looking for, and had very good customer feedback, so I decided to take a chance. I was not disappointed! The tripod was dispatched immediately by DPD, packaging was excellent, and the tripod arrived in perfect condition. I quickly followed up with an order for a camera shoulder bag. This received the same excellent service as the first order. I was even given a free upgrade to Sunday delivery! Based on my experience with these orders, Clifton Cameras will be the first place I look for future photographic requirements.
31 May 2026
Unprompted review
Reply from Clifton Cameras
Thank you for such a wonderful review. We’re delighted to hear that your first experience with Clifton Cameras exceeded your expectations and that both of your orders arrived quickly and in perfect condition.
It’s great to know you appreciated the packaging and the complimentary upgrade to Sunday delivery. We always try to go the extra mile where we can.
Thank you for placing your trust in us. We’re thrilled to hear we’ll be your first stop for future photography purchases, and we look forward to helping you again.
Great service
Great service, and very competitive prices. Purchased the Lumix S5ii with the 2 lens kit,and couldn't be more happy. Highly recommend.
2 June 2026
Unprompted review
Reply from Clifton Cameras
Thank you for your fantastic review. We’re really pleased to hear you were happy with both the price and the service.
The Lumix S5II is a fantastic setup, and we’re delighted to hear you’re enjoying it. Thank you for your recommendation, and we hope to help you again with your photography in the future.
When you speeding over £600 you need to…
When you speeding over £600 you need to deal with companies that instill confidence,
My experience from first talking with Owen to placing my order with first class , order arrived next day , spot on tracking ,
I won't be shopping else where from now on
Highly recommend
9 June 2026
Unprompted review
Reply from Clifton Cameras
Thank you for your fantastic review. We’re delighted to hear that Owen helped give you the confidence to place your order and that everything from ordering through to next day delivery went smoothly.
We know that making a significant purchase is an important decision, so it’s great to hear we earned your trust. We’ll be sure to pass your kind words on to Owen.
Thank you for your recommendation, we really appreciate your support and look forward to helping you again in the future.
Clifton Cameras are excellent!
As usual with Clifton Cameras an excellent online shopping experience, competitive price and swift on time delivery. A very satisfied customer!
9 June 2026
Unprompted review
Reply from Clifton Cameras
Thank you for your continued support and for taking the time to leave such a kind review. We’re delighted to hear you’ve once again had an excellent shopping experience with us.
It’s great to know you were happy with our pricing and the swift delivery. We really appreciate your loyalty and look forward to helping you again in the future.
Tired of big Brands over promising…
Tired of big Brands over promising and under delivering, then look no further than Clifton Cameras for ALL your camera needs. Staff are friendly, helpful and often go that extra mile to ensure great Customer satisfaction and do call you back, which is nice. Always worth asking if they Price match, you never know you may just get that bargain you have been looking for. Delivery is as you expect, on time with real time tracking where applicable and always well packaged, so you know your gear will arrive safe and in pristine condition. Why not try them, don’t wait, now is good you have nothing to loose, and if they haven’t got the stock in, don’t worry, they can source the item very quickly from my experience.
9 June 2026
Unprompted review
Reply from Clifton Cameras
Thank you for such a fantastic and thoughtful review. We’re delighted to hear that you’ve consistently had positive experiences with our team and that our service, communication, pricing, and delivery have all lived up to your expectations.
Going the extra mile for our customers is something we genuinely pride ourselves on, so it’s wonderful to hear that this has made a difference. Thank you also for highlighting our price matching and sourcing service—we’re always happy to help wherever we can.
Your recommendation means a great deal to the whole team. Thank you for your continued support, and we look forward to helping you again in the future.
Clifton Cameras - what a superb optical shop
I recently went in to Clifton Cameras to consider buying another piece of optical equipment. This is the second time I've done this over the last 3 years, and it is the second time that I have come away with exactly what I need, despite having gone in with other products in mind on the basis of online research.
The Clifton Cameras team not only know their optics, but they work with you to understand your needs and find the best products to meet your real requirements within the limitations of your budget. Trying similar products out is no problem and they're there to support you in deciding. There's no pressure selling, upselling or anything like that.
They're a quality optical shop, with quality products, and expert people who talk at your level.
Thank you.
6 June 2026
Unprompted review
Reply from Clifton Cameras
Thank you for such a thoughtful and detailed review. We’re delighted to hear that, on both occasions, our team was able to help you find the right equipment for your needs.
We firmly believe that hands-on experience, honest advice, and understanding how a product will actually be used are just as important as the specifications on a website. It’s wonderful to hear that this approach helped you make the right choice.
Thank you for your kind words about the team, our products, and the service you received. We really appreciate your continued support and look forward to helping you again in the future.
Great service, delivery & packaging - all on a Sunday too!
Very helpful on the phone on a Saturday morning to guide me through getting a discount on website and arranging Sunday delivery. Packaging was superb and DPD fully informed delivery from start to finish. Only second time I have shopped here as mainly a Leica collector - but will return for sure.
7 June 2026
Unprompted review
Reply from Clifton Cameras
Thank you for your fantastic review. We’re really pleased to hear the team were able to help with the discount and delivery arrangements, and that everything arrived safely and on time.
It’s great to know you were happy with the packaging and communication throughout the process. As a Leica collector, your feedback is especially appreciated, and we’re delighted to hear we’ll be seeing you again in the future.
Thank you for your support.
I've bought plenty of cameras from…
I've bought plenty of cameras from Clifton and have always had a very positive experience. Packing great, communication great, items in the exact condition as described. Would recommend to all. Thanks.
6 June 2026
Unprompted review
Reply from Clifton Cameras
Thank you for your continued support and for taking the time to leave such a kind review. We’re delighted to hear you’ve consistently had positive experiences with us and that the communication, packaging, and product descriptions have all met your expectations.
Your recommendation means a lot to the team, and we look forward to helping you again with your next purchase. Thank you.
Superb service
Superb service. My purchase was delivered very quickly and was well packaged. Thoroughly impressed.
2 June 2026
Unprompted review
Reply from Clifton Cameras
Thank you for your review. We’re really pleased to hear you were impressed with the service and that your order arrived quickly and well packaged.
We appreciate your support and hope to help you again in the future.
Masterclass in Customer Service
This is the 4th time (I think!) I've bought something substantial from Clifton Cameras and every time they give a masterclass in customer service- whether it's a simple purchase or a more detailed product enquiry.
Thanks guys for another great experience.
3 June 2026
Unprompted review
Reply from Clifton Cameras
Thank you for such a fantastic review and for your continued support. We’re delighted to hear that you’ve had consistently positive experiences with us over the years.
Whether it’s a straightforward purchase or a more detailed product discussion, we always strive to provide the best possible service, so it’s wonderful to hear that this has stood out to you.
Thank you again for choosing Clifton Cameras, and we look forward to helping you with your next purchase.
Great
Ordered a Seestar S30 Pro Thursday evening, and paid for Saturday delivery, which still worked out cheaper than the 3-5 day delivery on some other sites.
Got tracking info Friday morning, and it turned up as expected on Saturday, well packaged.
My only niggle is that the cashback for TopCashback didn't track automatically, but hopefully that will get sorted. (Edit: I opened a claim via TopCashback and although it took a while, this was resolved)
Would use these guys again if they had what I need at a competitive price.
28 May 2026
Unprompted review
Reply from Clifton Cameras
Thank you for your review. We’re really pleased to hear your Seestar S30 arrived on time and that you were happy with the packaging, communication, and overall service.
We’re sorry to hear the TopCashback tracking didn’t update automatically. If it doesn’t resolve itself, please feel free to get in touch with our team and we’ll do our best to point you in the right direction.
Thank you for your support, and we’re glad to hear you would consider shopping with us again in the future.
Item not delivered
I can't fault Clifton Cameras' service; however, during my conversation with the salesperson, they said that once the item was with the courier (DPD), it was effectively out of their hands. This simply isn't good enough. I've now wasted several hours waiting for a DPD driver who never showed up for 2 days running. This is incredibly frustrating and taints the whole transaction, not to mention creating stress.
FAO Clifton Cameras - while I appreciate that you don't have control over DPD, you do have control over which courier service you use. DPD, in my personal experience, has to be one of the worst in the UK, and I'm sure I'm not the only client affected by their ineptitude. I would strongly urge you to find a more reliable courier company that aligns with your service ethics. In the meantime please can you escalate this within DPD and ensure delivery is made.
29 May 2026
Unprompted review
Reply from Clifton Cameras
Thank you for your feedback, and we’re very sorry for the frustration caused by the delayed delivery.
We completely understand how disappointing it is to spend time waiting for a delivery that doesn’t arrive as promised, especially on multiple occasions. While we rely on third-party couriers to complete deliveries, we appreciate that from your perspective the responsibility remains with us, and we’re sorry that the service you received fell below expectations.
We have raised the issue with DPD and will continue to work with them to ensure your parcel is delivered as quickly as possible.
We also appreciate your comments regarding our choice of courier. Customer feedback is important to us, and we regularly review the services we use to ensure they meet the standards our customers expect.
Thank you for bringing this to our attention, and again, we apologise for the inconvenience caused.
Excellent service
Excellent service, good communication.
Competitive price.
29 May 2026
Unprompted review
Reply from Clifton Cameras
Thank you for your review. We’re really pleased to hear you were happy with the service, communication, and pricing.
We appreciate your support and hope to help you again in the future.
Fast delivery
Ordered Vortex binoculars as they had the best price and received them less than 24hrs later outstanding service thank you
29 May 2026
Unprompted review
Reply from Clifton Cameras
Thank you for your review. We’re really pleased to hear you found a great price on your Vortex binoculars and that they arrived so quickly.
It’s fantastic to know you were happy with the service. We appreciate your support and hope you enjoy your new binoculars.
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