CleverFiles Reviews 

469
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's effectiveness in recovering lost or corrupted files, even from severely damaged drives or after accidental deletions. Many highlight the software's user-friendly interface and ease of use, making it accessible even for those without IT experience. The customer service is frequently described as exceptional, with staff being professional, patient, and quick to resolve issues. However, some people were dissatisfied with the product, reporting that it did not work for them or that recovered files were not fully playable or lacked original metadata. A few other people also felt that customer support was unhelpful, dismissive, and focused solely on policy rather than customer needs, particularly regarding the limitations of the free version.

What people talk about most

Product

Consumers find the product to be highly effective and a lifesaver for data recovery, with many praising its... See more

User experience

People report positive experiences with user experience, finding the software easy to use and intuitive, even... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the tech support as amazing,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, kindness,... See more

Service

Clients share positive opinions on service, with many recommending the products and services. Reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had a 256gb thumb drive full of work files. Disk Drill came to the rescue with the recovery program. i wouldn't look any further if looking for the right choice in a recovery program

Rated 5 out of 5 stars

A 2 TB external Mac drive broke and I thought it couldn't be salvaged. I demoed several disk recovery apps but the only one that worked the best, salvaged the most files, allowed quicklook for valid... See more

Rated 5 out of 5 stars

CleverFiles WORKS! Tried VLC and HandBrake, got nowhere. Uploaded the 4GB file that had been corrupted (I think power drop at some point in the recording) along with a smaller file that was uncorrupte... See more

Rated 5 out of 5 stars

ui is great. and most importantly, MANAGED TO RECOVER MY FILES!!! that i deleted via a Mac off an SSD and emptied the recycle bin. no files were corrupted and the recovery process for 200gb of footage... See more


Company details


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

469 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(469)

96 reviews in the last 12 months

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Rated 5 out of 5 stars

Recovered over 50 GB of Video Files

I was able to recover video files for a promotional video. I accidentally formatted the card and I was devastated! After reading more about the recovery process in one of your blogs I was able to recover over 50 GB of footage! THANK YOU!!!

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Recovered and saved a family memory

I had a camera card that had a very memorable recording on it of my child that I needed to recover somehow. Disk Drill was able to recover the damaged video file for me and keep it's original 4K quality. I was amazed and very appreciative. Thanks!

14 March 2025
Unprompted review
Rated 5 out of 5 stars

Like I hadn't lost anything

I had copied a lot of personal files from an old iMac that was dying to a MacPro that still worked well. Then I stupidly deleted them all from the iMac and emptied the trash to give to me daughter. When I then replaced it with the Mac Pro on my desk, the MacPro wouldn't start up. I had Garageband recording and files, tutorials that used a Flash interface from TrueFire's guitar site, videos, etc. The initial disk drive scan said the drive was dead. I did a deep scan, and all of my files showed up. I bought the premium license and hoped for the best when I hit "recover". When it was done, the files on my USB for recovery were "exactly" as I had copied them, meaning the folders looked identical and everything worked as though nothing had happened. I had run a different data recovery prior to this one, and the scan showed it found files, but they were all rearranged so the jpegs were all in one folder, flash .swf files in a folder, garageband mp3's in a folder, but nothing even close to resembling what the folders originally looked like. The files were practically useless because everything had been deconstructed. Like having your engine returned to you in a giant box with all of the pieces. Disk Dive was a life saver!

8 March 2025
Unprompted review
Rated 5 out of 5 stars

Disk Drill recovered TBs of Data from a not mountable external Drive

My dad came up to me and showed me that his external HDD was no longer recognized by Mac OS (of course he had no backup...).
Trial and Error with Disk Utility but no success. The data was still on the drive but it would not mount.

Saw a recommendation of Disk Drill in a forum and tried it out. It took a long time (19hrs for scanning the drive, 10hrs copying the files) but everything was intuitive and worked out really well. Now all of my dads data is accessible again (with backups).

Thanks to Disk Drill for providing such awesome software and keeping it up to date!
We can recommend Disk Drill to everyone who has a similar problem.

Sincerely
Torben

4 March 2025
Unprompted review
Rated 5 out of 5 stars

Diskdrill allowed me to recover the data.

Diskdrill allowed me to recover the data.
It works!
I had a 2 TB internal drive full of data to recover from a broken LG-NAS drive that was password locked. Windows wouldn't open it.
Diskdrill free showed me the files are there, so I bought the licence.
Diskdrill allowed me to recover the data with file names intact. It took a couple of days, but it worked well. Great support by David of Cleverfiles.com.
I am now recovering files from a Mac external drive to recover to my Windows PC.
Diskdrill IS working on this now, whereas Windows doesnt even see the drive.
Impressed and glad I bought Diskdrill.

24 February 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful staff who assisted me in…

Very helpful staff who assisted me in repairing a video that couldn't be uploaded to the site due to its large file size. They went above and beyond to help, successfully repairing the video even when other paid apps failed. Beyond grateful!

22 February 2025
Unprompted review
Rated 5 out of 5 stars

what a mind-blowing super hero saver…

what a mind-blowing super hero saver app !!
I just got back some files that I deleted by accident on my SD card. and the providing Online costumer service is so effective and fast. long story shot I had lost my activation code from my last year purchased and they were about to find it in less that a minute. I usually don't review apps but this one deserve your trust and it is definitely a must have to any one who need to recover data that as been accidentally wipe out

12 February 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

The software itself is very intuitive, and I have managed to recover a lot of files.
Also, the support team was great, answering fast.

25 January 2025
Unprompted review
Rated 5 out of 5 stars

Disk Drill for Mac is a fantastic tool…

Disk Drill for Mac is a fantastic tool for data recovery! It's super user-friendly and has a sleek, intuitive interface that makes it easy to recover lost files, even if you're not tech-savvy. I was able to recover photos and documents I thought were gone forever. It also offers additional features like disk health monitoring and privacy tools. Highly recommend it for anyone who needs a reliable, efficient way to safeguard or recover important files!

25 January 2025
Unprompted review
Rated 1 out of 5 stars

MISLEADING ABOUT TRUE COST

Found the Desk Drill on YouTube. What they fail to tell you is that you can only get your files back if you pay for the premium service. I would never recommend this company to anyone. Not because they charge (its a business at the end of the day), simply because they're not honest. They think the best way to make a profit is to mislead customers. TERRIBLE!

26 January 2025
Unprompted review
Rated 5 out of 5 stars

Great product

Great product. Does exactly what it's supposed to. I've recovered important data from a number of failing drives using it. They also provide timely and helpful support.

16 December 2024
Unprompted review
Rated 5 out of 5 stars

A five Star Experience

This is a truly fantastic product and dug me out of a hole I thought I would never get out of . If you have files to recover from a crashed disk or storage device you would find it difficult to find a better product

11 December 2024
Unprompted review

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