ClearDebt Reviews 

211
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

The worst company in the UK do not give you true facts and you end up paying more than your initial debt was stay well clear

Rated 5 out of 5 stars

Thankyou so much for all your help and getting me back on track, was really hard coming to terms that I needed help, then making that first move...... am glad I did contact yourselves with all your... See more

Rated 5 out of 5 stars

We've been trying to sort our financial situation out for a number of years and we've been let down by companies that claimed they would help and then charged us unsustainable payments. Clear debt not... See more

Company replied

Rated 1 out of 5 stars

If you have had any financial problems in the past this lot, ClearDebt will find you and scam you for PPI using DSRP there in-house collection agency. misrepresentation is there main tool Don't Sign... See more

Company details

  1. Money & Insurance

Information provided by various external sources

ClearDebt is a leading IVA and debt solution specialist, helping people take control and clear their debts. Start your journey to becoming debt free today!


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3.0

Average

TrustScore 3 out of 5

211 reviews

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3.0

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(211)

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Rated 2 out of 5 stars

They take most of the money

I'm pleased I completed an IVA but I didn't realise how much of the money received Cleardebt would keep for themselves and not pass into the creditors.

Also they insisted I apply for any PPI before I completed my IVA and offered the first £500, it looks like this will not be paid to me.

If you're thinking about going into an IVA go and seek advice from a debt charity or the Citizen Advice Centre.

16 December 2013
Unprompted review
ClearDebt logo

Reply from ClearDebt

Thank you for your review William.

Andrew Smith has also replied in more detail to your comment below. The IVA fees page and section on our website is regularly updated with more detail http://www.cleardebt.co.uk/iva/iva-fees and we aim to set out fees in the clearest way possible during all phases of an IVA.

Thanks again for your comment, the team really appreciate all feedback received and congratulations on completing your IVA and becoming free of debt.

Rated 1 out of 5 stars

woeful

Shocking company who lead you up the country path. I bet they do not make this public

16 December 2013
Unprompted review
ClearDebt logo

Reply from ClearDebt

Thank you for your comment.

I would like to investigate this matter - please email me jo.gordon@cleardebt.co.uk
and I would be delighted to help.

Rated 5 out of 5 stars

Since my IVA started with cleardebt I can breathe without any tension and depression.

IVA with cleardebt has made my life very comfortable. Prior to IVA I was depress with all the mails and calls from my lenders and sometimes I couldn't sleep proper. Since my IVA has been approved all those calls and letters has been stopped and I am paying my contribution to IVA and completing my IVA time. Highly recommended as everything was dealt with professionally and i was kept informed with all the updates through mails and phone.

30 November 2013
Unprompted review
Rated 4 out of 5 stars

Friendly and helpful service

At times when I've had problems producing the required documents in time the ClearDebt staff have always been very understanding and helpful. They are friendly so I've never felt intimidated or anything.

26 November 2013
Unprompted review
Rated 5 out of 5 stars

how to turn your life around.

If youre having money troubles then doi what i did mate.Contact cleardebt.I did and within 30 minutes i felt a great weight lifted off my shoulders.I had money in my pocket for the first time in a long while.Nobody contacting me after their money and finally managing to sleep at night.The pressure was off.Do it now.

26 November 2013
Unprompted review
Rated 5 out of 5 stars

Cleardebt do the job, and they do it well!

I approached Cleardebt when my finances spiralled out of control, I chose them because of the good reviews I had seen online.
The reviews turned out to be accurate, they done a great job, and they were very helpful and understanding.
A friend found himself in a similar predicament one year after I had seemed help from this company and I did not hesitate to put their name forward, he also currently has an I.V.A with them too.

25 November 2013
Unprompted review
Rated 1 out of 5 stars

Did not listen to me, and refused to understand my situation

I had a car on Lease/Buy they refused to accept it and insisted that it was on HP Terms. Even when I produced the paperwork they refused to accept it was Lease/Buy and insisted I could re-negotiate the HP Terms. This was because under an IVA I could not have a car on Lease/Buy. Unlike them I am honest and refused to renege on an arrangement I had agreed to.

Totally unacceptable behaviour

25 November 2013
Unprompted review
Rated 5 out of 5 stars

The one stop shop to sort your debt

cleardebt came to my home and sorted through all my paper work so no toing and froing via the mail. everything was sorted within two weeks, i have piece of mind to start afresh with my finances. would thouroughly recommend them, professional and friendly

18 November 2013
Unprompted review
Rated 4 out of 5 stars

First class

First class company. Helped me out no end. Made my life so much easier. Prompt, friendly unbiased help. Will recommend them to anybody.

13 November 2013
Unprompted review
Rated 5 out of 5 stars

I cannow sleep at night !

very friendly and explained everything to me in a way that i could understand .I have a personal adviser to ring if I have any problems I can now sleep at night thank you

13 November 2013
Unprompted review
Rated 5 out of 5 stars

Clear Debt, No Doubt!

It was late September, My debts had spiraled out of control for one reason or another,
Interest was being added to them & it just got to a point of frustration. I tried to pay my debts, but started to struggle, I considered bankruptcy in May but still wasn't sure that it was the right route for me. I found Clear Debt on line. I made an initial tentative inquiry, within a short space of time, I received a call from Kevin, he was so helpful & put me at ease straight away. We discussed my various options & he gave me a chance to ask questions & decide which one would be right for me. He put me through to Mike who once more was so supportive with his information, he referred me to one of their local agents, Simon, who had a chat with me, collected required paperwork from me & sent it through to Clear Debt.
The next couple of weeks, I was contacted by Mike & Sam, they were so proactive & supportive they really worked hard for me & contacted my local Council along with my Creditors. I had another visit from Simon & finally a call from Adam.
This all happened within a Month, between them, they have been professional, clear, accurate, sticking to timescales & supportive. They have been amazing, if I had thought that taking on an IVA was as smooth as this, I would have done it sooner.
I now have peace of mind, knowing i can manage my monthly re-payments I have the support of Clear Debt behind me.
I cannot recommend them enough, they really know their business.

12 November 2013
Unprompted review
Rated 5 out of 5 stars

cleardeht is highly recommended

I got my self in deht at 63 it was such a worry to me sleepless nights worring how to pay my dehts then I found clear deht ,they were helpful from the start and they went through every thing I needed to no and put my mind at rest they could help me. Now I have peace of mind I can pay my dehts off ,I recommend them to anyone who needs help with there deht.

12 November 2013
Unprompted review
Rated 5 out of 5 stars

Cleardebt..does exactly what it says on the tin.

I was in a debt management course and after thinking about it clear headed realised i would not be clear of debt till i was dead and buried so I looked around for a solution. One day i got a call from a company called cleardebt and all the cotton wool in my head was suddenly removed, a solution at last and one that would see me clear of debt in five years and with the added bonus of being friendly. Recomend toanybody, thankyou for giving me light at the end of the tunnel.

12 November 2013
Unprompted review
Rated 5 out of 5 stars

Very helpful and easy to talk to at a difficult time.

They take everything on board and couldn't be more friendly, helpful and take the weight off. Thoughtful and want to ease the debt burden. I don't get any hassle as they deal with everyone and keep in touch incase there's any more they can do. I referred a friend and it's made their life better too. Would recommend.

11 November 2013
Unprompted review
Rated 5 out of 5 stars

Affordable, and they do all the work.

An IVA is affordable and only takes 5-6 years to complete. Much better than the open-ended agreement I had with the previous Debt Management company that had no clear timeline. It would have gone on forever and all the time they were charging me for the service. Now I have a clear timeline and the end is actually in sight.

11 November 2013
Unprompted review

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