Classic FM Reviews 316

TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, most reviewers were unhappy with their experience overall. Many customers expressed dissatisfaction with the constant and repetitive advertising, particularly the loud volume of ads and certain types of advertising content. Reviewers also found the music selection to be very repetitive, with a limited range of tracks played frequently, and some noted a decline in the quality of presenters and their knowledge of classical music. Some people were dissatisfied with the staff, specifically mentioning certain presenters' speaking styles and perceived lack of classical music expertise. However, a few other people also felt that the music selection was generally good and found the station calming and relaxing when not interrupted by advertisements.

What people talk about most

Marketing

Customers expressed significant dissatisfaction with the marketing and advertising practices. Many reviewers... See more

User experience

Reviewers express significant dissatisfaction with the user experience. Many customers find the constant... See more

Product

Customers consistently note ambiguous experiences with the product. While some reviewers enjoy the music... See more

Staff

People report negative experiences with staff, particularly presenters. Many reviewers express... See more

Service

Users describe negative interactions with the service. Many reviewers express disappointment with the... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Hi Classic FM, I've done a review a few weeks ago, gave 4 stars. Said i turn off radio when adverts come on. Got tired of that, pressed preset to radio three everytime adverts started. So nice to he... See more

Rated 1 out of 5 stars

Classic FM is completely “over the top” promoting its own gambling agenda every few minutes. The organization has greatly lowered the standing of the radio station. It is now a cheap tacky shadow of i... See more

Rated 1 out of 5 stars

Classic FM Movies sounded like a good idea as I love soundtracks. Unfortunately they only seem to be able to repeat the same 20 or 30 tracks over and over again. I used to hear more and different movi... See more


Company details

  1. Radio Broadcaster
  2. Music Management and Promotion
  3. Music Store

Information provided by various external sources

Listen live to Classic FM radio online. Discover classical music and find out more about the best classical composers, musicians and their works.


Contact info

1.8

Poor

TrustScore 2 out of 5

316 reviews

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Rated 4 out of 5 stars

Two little niggles

Generally happy with Classic FM’s music selection - a lot of it isn’t my favourite, but you can’t please everybody all the time. I’ve just got two little niggles which is really why I’m writing this:
1. Whenever they say a particular piece is “next”, you know you’ve got several minutes of ads and self-congratulation before the music actually starts!
2. Adverts are OK in principle (they pay the bills!). But they are the SAME ads every 20 minutes! Memo to people who advertise on Classic FM:- I am so sick of your repetition that as a matter of principle I will NEVER buy your product.

29 May 2025
Unprompted review
Rated 2 out of 5 stars

Improvements needed

Why must we listen to Alexander Armstrong advertising Airbnb. Doesn't he earn enough by presenting Classic FM.
Too many popular classics repeated ad nauseum
Myleene Klass'speech is indistinct
PLEASE don't start playing Christmas music in November like you did last year

28 May 2025
Unprompted review
Rated 1 out of 5 stars

Fed up with Classic FM!

I have been a listener for over 20 years but these days am more than a little bored of the repetitive classics every day. Tim L was wonderful to listen to in the mornings but 'shouty' Dan Walker is a terrible, inappropriate replacement! I don't want to be woken up at 6.30am with somebody shouting at me that 'I've got this'...and then ramble on with inane features which are far more suited to Heart FM or something. Also can't stand the pompous Alexander Armstrong with his vocal acrobatics. Classic FM has definitely lost its class these days. I still enjoy Zeb Soames and the later shows but I now listen to Radio 3 most of the day, the presenters are passionate and knowledgable about the music and there is far more variety. The Radio 3 Unwind show is just sublime...and NO STUPID ANNOYING ADVERTS!

16 May 2025
Unprompted review
Rated 3 out of 5 stars

Overall I am a fan

Overall I am a fan, but I immediately tune to another channel when Aled Jones is on. He never misses an opportunity to promote himself or talk about how wonderful he is.

23 April 2025
Unprompted review
Rated 1 out of 5 stars

Piano fatigue

I used to love Classic FM unfortunately all I hear now is piano piano piano.
Not enough diversity in the music.
Very rarely do I hear classical guitar or choral music.
Nope never going back to it.

22 April 2025
Unprompted review
Rated 4 out of 5 stars

Let's get a wider exposure.

I only listen to Classic fm. For me, it is the only radio station worth listening to.

However, I am now at a point where I must give some feedback. It has frustrated me for quite a time now.

I maintain that the choices of the music you play needs a review. While this differs as to presenter, I maintain it is generally out of balance.

This lack of balance comes and goes in phases. Sometimes, it can hit an extreme (as of now) when Classic fm appears to be in a complete world of its own .... during which, I tend to turn it off regularly.

These are periods are when it concentrates far too much on a particular, very restricted period of music when faced with the full repertoire on offer;

These periods are when it pushes far too much the turn-of-the-century, largely English composers ... in my humble opinion, those who deserve it least .... Finzi, Sarti, Debussy, Vaughan-Williams and dare I say, even Elgar (Pomp and Circumstance excepted) .... that pre World War 1 contemplative monotony shrouded in utter depression.

Pray, please, where is the balance in the choices made of music? For the highly restrictive period and market in which these composers held sway (1890-1910) and their nationality (largely English), there is such a wealth out there which you could play whom you hardly ever consider.

For example, whenever do you play the wonderfully joyful and amusing Gilbert and Sullivan? - Answer: hardly ever. While you may play occasionally the odd overture, you never play some of their wonderful songs ... ( .... for woke reasons? If so, shame on you! They are the essence of Englishness).

You only pay the occasional, passing acknowledge- ment to the wonderful Guiliani (to whom you introduced me, for which I am hugely grateful). There is so much of his which you could play more regularly.

You never play Ryba (whom the Czechs consider one of their (if not THE) greatest).

While you regularly play Weber's "Invitation to the Dance", you rarely play anything else of his.

There are piles of other examples which you could expose your audience to ... but you choose not to do so.

And yet, you (led especially by Aled Jones) regularly keep pushing the depressing and in my opinion, pretty untalented Finzi and Sarti et al.

I actually find it really sad how restrictive you can be at times.

Even my hero, Alexander Armstrong occasionally finds himself heading in that direction with too heavy an emphasis on such composers.

Indeed, the only presenter who appears to never to descend into these depths, who has a totally balanced approach is Tim Lihoreau. He cheers up my day no end since he clearly displays that he embraces every style and is 100% devoted to making his listeners embrace the day with optimism rather than shrouding them in pessimism.

Please start to expand your playlist and push you turn-of-the=century English composers more to the back-burner where they arguably belong. Fine to push them ... but in moderation on the basis of their limited exposure.

Yours
Charles Moubray

3 April 2025
Unprompted review
Rated 1 out of 5 stars

Just can't stand the repetition of…

Just can't stand the repetition of adverts and way too much talking that is so boring. I want to listen to music consistently, and the CFM quality is downgrading. Can someone write and complain?

13 February 2025
Unprompted review
Rated 4 out of 5 stars

Much Improved Recently

As the other recent reviews have stated Classic FM had become awful but, good news, in the last two weeks it has radically improved and I am back listening to it. Let us hope they continue the good work!
Update: Having enjoyed the revised CFM for a few weeks now there remains two issues. The first is the senseless bable at end of many adverts, which is a painful assult on the ear, and the second is repitition, both of the music and the adverts.

11 February 2025
Unprompted review
Rated 2 out of 5 stars

Thought I'd tuned into Talk Radio

Thought I'd tuned into Talk Radio by mistake.
It's supposed to be a classic music radio station, I'm not interested in hearing about people going away for the weekend with their dogs, oh and the children. I'm not interested if the DJ is power washing his drive either.
Very disappointing station.

8 February 2025
Unprompted review
Rated 3 out of 5 stars

Repetition leads to boredom

There are too many pieces which are repeated day on day. While I don't want to hear discordant 'music' I would love a greater selection of the great composers and more baroque choices.

2 February 2025
Unprompted review
Rated 2 out of 5 stars

Not sure what’s gone wrong at Classic…

Not sure what’s gone wrong at Classic FM. Repetitive music, Dan Walker boring us to tears with his obsession with dogs and now DanTDM who has zero presenting skills hired because he’s another random YouTuber. Some excellent presenters who do the channel justice like Aled Jones but getting very bored of this now.

25 January 2025
Unprompted review

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