I have just sent a email with photos as I am so disappointed, these were sent as a birthday present from my children I am only glad that they did not witness the state of the delivery of a crumpled,... See more
Company replied
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Review summary
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After being delivered a really bad bunch of flowers i emailed Clare Florist to let them know what happened, they responded and said they would sort things out. They kept in contact with me via email a... See more
Company replied
Flowers beautiful. But concerned as they were fully opened when I received them this morning. Have had before and they were still quite dormant. Concerned how long they will last.
My flowers arrived this morning, a day after our 30th wedding anniversary. It's a big deal for my husband to buy flowers so he was disappointed. On opening the box, several flowers had broken off an... See more
Company replied
Company details
About Clare Florist
Written by the company
- Beautiful Fresh Flowers Hand Arranged By Our Expert Florists
- FREE Next Day Delivery If Ordered Before 5pm Monday To Friday
- Delivered Direct to Your Chosen Recipient, Anywhere In the UK
- Your Flowers Carefully Packaged and Delivered in Bud for Added Longevity
- 7 Day Freshness and Quality Guaranteed
- Include a Handwritten Card, Chocolates, Vase or a Cuddly Toy
Contact info
20 Yorktown Road, GU47 9DT, Sandhurst, United Kingdom
- +44 131 539 7775
- enquires@clareflorist.co.uk
- www.clareflorist.co.uk
3.8
Great
13K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 30% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Disappointing, not recommended.
For £35 plus delivery I expected the bouquet to look like the photo on the website.
What arrived contained about half of what was advertised and would have cost about £12-£15 in a supermarket.
After highlighting my disappointment, a second bouquet was delivered, just the same as the first. What was meant to cheer up my friend has left a bitter scent. I would not recommend this florist.
I have given them two stars as they did manage to deliver some flowers.
29 October 2024
Reply from Clare Florist
I am very sorry to hear this and please contact customer support so they can investigate this for you
First time ordering and you didn’t…
First time ordering and you didn’t disappoint, my friend loved them and the photo she sent me didn’t disappoint either. Thank you so much
30 October 2024
Reply from Clare Florist
Thank you for your lovely review and we hope to see you again soon
Excellent service
Excellent service when I contacted them. Lovely bouquet of flowers delivered. Thank you so much.
29 October 2024
Reply from Clare Florist
Thank you so much for your lovely review and we hope to see you again soon
Need to change delivery company
Need to change delivery company. Ordered flowers to be delivered on Wednesday, the person wasn’t in so DPD sent text saying they’d be delivered to a shop 4 miles away! It is now Saturday evening and still no notification to say they’re ready to collect. This is for an ill mother!
29 October 2024
Reply from Clare Florist
I am very sorry to hear this, I know you have already reached out to a-[our customer service team who are dealing with this for you
Ordering from the website was easy and…
Ordering from the website was easy and the flowers were as advertised and delivered on time. Would definitely use again
23 October 2024
Reply from Clare Florist
Thank you to much for your lovely review and we hope to see you again soon
Reply from Clare Florist
Thank you for your review and we hope to see you again soon
Reply from Clare Florist
Thank you for your lovely review and we hope to see you again soon
Awful
Ordered some Tiger Lilies, when they turned up a bunch of the flower heads were falling off as if they had been cut off, and instead of Tiger Lilies it was all Yellow+Orange Lilies. not what was ordered, didn't turn up in good condition. Never ordering again
20 October 2024
Reply from Clare Florist
Thank you for your review and we are very sorry to hear this has happened. We will investigate this for you. If you haven’t already please contact our customer service team so we can rectify this for you, as this is not up to our usual standards.
Easy and efficient
Easy to choose on well illustrated website. Despatch and delivery were efficient and I was kept informed. My friend who received the flowers was very pleased and sent me a photo.
25 October 2024
Reply from Clare Florist
Many thanks for the positive review.
Absolutely fantastic
I had never heard of you company until i was looking for some local to be delivered to my friend.
They arrived lovely packaged and were beautifully arranged. And at I had even gone for the cheapest option at just over £22
22 October 2024
Reply from Clare Florist
I am so pleased that you were happy with our service.
Reply from Clare Florist
Thanks for the positive review.
Reply from Clare Florist
Thank you for your review and we hope to see you again soon
Ordered for a friend absolutely…
Ordered for a friend absolutely beautiful colours were amazing
22 October 2024
Reply from Clare Florist
Thank you for your lovely review and we hope to see you again soon
Excellent service
Excellent service. Very user friendly to place an order. Great choice and competitive prices. Bouquet delivered as requested and was beautiful.
21 October 2024
Reply from Clare Florist
Thank you for your lovely review and we hope to see you again soon
Reply from Clare Florist
Thank you for your lovely review and we hope to see you again soon
I’m always delighted with the…
I’m always delighted with the presentation of flowers and prompt delivery. Many thanks for a fantastic service.
21 October 2024
Reply from Clare Florist
Thank you for your lovely review and we hope to see you again soon
Delighted yellow roses.
My sister-in-law was delighted by the bouquet of yellow roses. Yellow roses were a favourite of my late brother's , hopefully these sunny flowers helped her through the first anniversary of his passing.
18 October 2024
Reply from Clare Florist
I am glad your sister-in-law was delighted with the flowers.
Customer satisfaction.
Site easy to access and order. Free delivery a big plus. Constantly updated on where your order what up to. Lovely flowers which were value for money. Excellent service. Will definitely be using them again x
18 October 2024
Reply from Clare Florist
Thank you so much for your amazing review and we hope to see you again soon
Great service
Good website. Easy to order. Good communication. Item delivered on time.
18 October 2024
Reply from Clare Florist
Thank you for your lovely review and we hope to see you again soon
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