CJCH Solicitors Reviews 

275
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 132 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being professional, supportive, and extremely helpful throughout complex property sales and legal procedures. Consumers highlight that communication is prompt and reassuring, which significantly reduces stress and anxiety during major life milestones. Some people were dissatisfied with communication issues and occasional delays experienced during their transactions. Reviewers noted that they occasionally had to chase progress or felt that certain service aspects lacked proper responsiveness. A few individuals also mentioned concerns regarding inefficiency and feeling as though responses were not always handled as expected.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, praising their professionalism, kindness, and clear... See more

Service

Customers consistently note positive experiences with service, describing it as top quality and efficient... See more

Customer service

Customers had positive experiences with customer_service, noting that staff went above and beyond to provide... See more

Response time

Users describe positive interactions with response times, noting that communication is consistently prompt... See more

User experience

Reviewers express high satisfaction and positive feedback about user experience, noting that everything is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

CJCH Solicitors were fantastic. It was my first solo house-buying process, which felt both intimidating and overwhelming, but the team really took the stress out of the situation and were there at eve... See more

Company replied

Rated 5 out of 5 stars

We had Amelia Hunt acting on our behalf with our property sale and purchase. What an incredible solicitor she is. She was thorough and professional through out the entire process. She was always quick... See more

Company replied

Rated 5 out of 5 stars

Nia Weatherby and and Rebecca Wiltshire were fantastic throughout our recent sale and purchase of a new property - we couldn’t have asked for better service. Thorough, detailed, calm - we felt as tho... See more

Company replied

Rated 5 out of 5 stars

I have no hesitation in giving Gavyn Cook of CJCH Solicitors my highest praise in the way my two court cases were handled. Gavyn's knowledge of the law and how to present my case to the court has... See more

Company replied


Company details

  1. Legal Services
  2. Conveyancer
  3. Employment Attorney
  4. Estate Planning Attorney
  5. Family Law Attorney
  6. Real Estate Attorney

About CJCH Solicitors

Written by the company

Award-Winning Legal Practice

CJCH Solicitors is a multi award-winning legal practice, with over 40 years experience in personal and corporate, and legal aid services. We focus on supporting the community and delivery legal services which cater to a wide variety of lifestyle requirements.

Contact info


4.9

Excellent

TrustScore 5 out of 5

275 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(275)

127 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Used CJCH recently to help with all the…

Used CJCH recently to help with all the legal stuff for the sale of our house. Service received from CJCH was fantastic. Always keep us up to date with the progression of the sale and replied quickly with any questions we asked. Would defo recommend.

7 May 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you so much, Gethin, for your wonderful review! It’s always our goal to provide a seamless and stress-free experience for our clients. Should you need any assistance in the future, don’t hesitate to reach out. Thanks again for the recommendation!

Rated 5 out of 5 stars

Caring and compassionate

During a stressful and upsetting redundancy, I was introduced to Danielle. She was so supportive, and guided me through the whole process with utter neutrality, showing care and true compassion, and was so informative.

Whenever my previous employer dropped the ball, she stepped in and managed it all for me, removing the added stress of the situation. I will be forever grateful for her unwavering support.

4 March 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you, Katie, for your kind words and heartfelt feedback. We're so pleased to hear that Danielle was able to support you during such a challenging time. We strive to provide care, compassion, and clear guidance to all our clients, and it’s wonderful to know that Danielle’s efforts made a meaningful difference for you. We truly appreciate you taking the time to share your experience, and we wish you all the best moving forward. If you ever need support in the future, we’re here to help!

Rated 5 out of 5 stars

Thank you Danielle

I’m really thankful to Danielle, who kindly supported me through a redundancy. Her kindness and knowledge took a huge weight off my shoulders. Throughout the whole process, Danielle kept me updated and answered any and all of my questions (and there were a lot!) with care and empathy. I can’t recommend her enough. Thank you Danielle 😊

31 March 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you so much for your kind words! We are so glad Danielle could support you during such a challenging time. It means a lot to hear that her guidance helped ease the process for you. We are always here to help, and we wish you all the best in your next chapter!

Rated 5 out of 5 stars

Super responsive service

Super responsive service. No issue at all. Highly recommended.

25 April 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you so much! We're thrilled to hear you had a great experience with our team, Edmund.

Rated 5 out of 5 stars

Professional, compassionate and highly effective

I recently instructed Danielle Pinocci-Hall to act on my behalf as solicitor in relation to a redundancy matter. I was incredibly impressed with the service I received. From the outset, she demonstrated a clear understanding of my situation and provided expert guidance throughout. Communication was prompt, clear and reassuring at every stage. Danielle's professionalism and support made a stressful situation far more manageable. I wouldn’t hesitate to recommend her services – a genuinely positive experience from start to finish.

24 March 2025
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Reply from CJCH Solicitors

Thank you so much for your wonderful review, Emily! We are pleased to hear Danielle could help and provide the support you needed during a challenging time. Your feedback means a lot. Wishing you all the best moving forward, and please don’t hesitate to reach out if you ever need anything in the future.

Rated 5 out of 5 stars

Great experience and service

We used CJCH for selling and purchasing a property and we were absolutely delighted with the entire service. We instructed Sarah Evans who was assisted by Amelia Hunt and throughout the process no work, question or task was too difficult and even when there where issues with the chain, Sarah and Amelia ensured that the issued were addressed immediately. We had thorough contact throughout the process and both Sarah and Amelia were efficient with everything thrown their way.

Thank you both for making a stressful process, slightly less stressful. We will definitely be recommending you and using again in the future.

All our best wishes,
Siân and Rob Evans

17 April 2025
Unprompted review
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Reply from CJCH Solicitors

Dear Siân and Rob,

Thank you so much for your wonderful feedback! We’re delighted to hear that you were happy with the service provided by Sarah and Amelia. It means a lot to us that they were able to make the process smoother and address any challenges along the way.

Your kind words truly motivate our team to continue delivering the best possible service. We’re so grateful for your recommendation and look forward to assisting you again in the future.

Wishing you all the best in your new home!

Rated 5 out of 5 stars

Stephanie was very good and helped me…

Stephanie was very good and helped me with my case , kept me up to date and got the job done. Would highly reccomend

1 January 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you for your thoughtful feedback! We're delighted to hear that Stephanie provided excellent support and kept you well-informed throughout the process. Your recommendation truly means the world to us. Should you ever need assistance in the future, please don’t hesitate to get in touch.

Rated 4 out of 5 stars

Efficient, good communication and reasonably priced

Theresa assisted us with the purchase of our first home. The process was very quick (6 weeks from onboarding to completion). They kept us up to date throughout and were on hand to answer any questions we had along the way. We did have to chase things up a bit towards the end but I think that was more to do with our sellers solicitors being a bit slow.

They are very reasonably priced for the service they provide. No hidden costs. We paid exactly what we were quoted on day one.

Big thank you to Theresa, Kimberley and Gemma. I would definitely recommend CJCH solicitors.

4 April 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you, Lindsey, for your kind review! We're thrilled to have been able to assist you with the purchase of your first home, it’s such an exciting milestone. We’re glad you found the process efficient and that our communication kept you informed every step of the way. We truly appreciate your patience towards the end of the process, and we’re glad everything came together smoothly in the end.

We’ll be sure to pass on your thanks to Theresa, Kimberley, and Gemma. They’ll be delighted to hear your feedback! Wishing you all the best in your new home, and thank you for recommending CJCH Solicitors!

Rated 5 out of 5 stars

Perfect!!

Perfect from beginning to end. Theresa, Kimberley and Gemma took all the stress away from us with our house purchase. They kept us in the loop without having to send hundreds of emails. Very professional and friendly. Would highly recommend using CJCH solicitors in Blackwood. We haven't got one negative thing to say about the service we have received. Thank you so very much ❤️

3 April 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you so much, Emma. Nothing makes us happier than knowing we met your expectations. We’ll be sure to share this wonderful feedback with Theresa, Kimberley, and Gemma. Wishing you all the best in your new home! ❤️

Rated 5 out of 5 stars

Attention To detail

Attention To detail and excellent service are what i have come to expect from Marcus And Clare after using CJCH for over 20 Years.

11 March 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you, James, for your kind words and for trusting Marcus and Clare at CJCH for over 20 years! We're grateful for your loyalty and are committed to continuing to provide you with the attention to detail and excellent service you deserve.

Rated 5 out of 5 stars

Highly recommended

Highly recommended. We had a fantastic experience from Reception staff when booking our initial appointment to Zachary who helped us with making our wills. We were kept informed throughout the process and it was quick and easy. Thank you.

28 March 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you, Kerri!

We’re so glad you had a positive experience with our team—from booking your appointment to working with Zachary on your Wills. We aim to keep clients informed and make the process smooth and simple.

Your feedback means a lot, and we look forward to helping you again!

Rated 5 out of 5 stars

I used CJCH for conveyancing, Highly Recommended!

I used CJCH for conveyancing the sale and purchase of an onward property dealt with by Theresa and Kimberley.

The service was flawless, communication was great on both matters whilst completion day was super stressful Theresa got it done right on the wire.

I would not hesitate to use again in future and recommend anyone considering CJCH just do it :-)

28 March 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you so much for your kind words, Marcus! Your recommendation means a lot to the team, and we’re delighted to have been part of your property journey. We look forward to assisting you again in the future!

Rated 5 out of 5 stars

I would highly recommend Sarah Evans…

I would highly recommend Sarah Evans and team. The team did a fantastic and detailed conveyance work us and kept in the loop the entire time. Will definitely use them again on my next project.

28 March 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you, Shaban! We’re thrilled to hear you had such a positive experience with Sarah and the team. We look forward to working with you on your next project soon.

Rated 5 out of 5 stars

Understanding and helpful

Sarah and Amelia were superb throughout our purchase and sale. They were understanding of the complexity of our situation and were helpful and friendly at every stage

27 March 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you, Philip, for choosing CJCH for your conveyancing needs! Thank you for highlighting how Sarah and Amelia provided such great support throughout your purchase and sale.

Rated 5 out of 5 stars

Great teams of Natalie Summers and…

Great teams of Natalie Summers and Carly Jones over at CJCH. Amazing help with the selling and buying of properties. Thank you!

26 March 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you so much for your kind words Tim! Natalie and Carly will be thrilled to hear about this review. It was our pleasure to assist you, and we’re here anytime you need help in the future!

Rated 5 out of 5 stars

Family Court Issues

I dealt with Jodi, Tracy and later Bethan, who over an eight month time period were consistently professional and respectful. The issue started on an advice and guidance level with matters progressing to the Family Court. Throughout this time Jodi was a calming and reassuring influence who guided me every step of the way using language that was easy to understand. She managed my expectations and offered her advice readily. I really cant thank Jodi and the team enough for what they have done for me and my family. I would highly recommend to anyone who needs help dealing with the Family Legal system.

25 March 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you for your kind words and wonderful review! We're thrilled to hear about your positive experience with Jodi, Tracy, and Bethan. It's great to know Jodi provided the calm and support you needed during such an important time. We're so glad we could help your family navigate the process. Your recommendation means so much to us Gareth—thank you! If you need help in the future, feel free to reach out.

Rated 5 out of 5 stars

I recently used CJCH Solicitors for…conveyancing

I recently used CJCH Solicitors for conveyancing, and I couldn’t be more pleased with the service. They were incredibly helpful throughout the entire process, always maintaining excellent communication. It was easy to get in touch with them whenever I had a query, and they responded quickly and efficiently. 
 
What really stood out was the ability to speak directly with them whenever I had any concerns, making the process smooth and stress-free. They were professional, and knowledgeable, and handled everything in a timely manner. I would highly recommend Gemma, Theresa & Kimberly to anyone looking for a reliable and efficient conveyancing solicitor.

19 March 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you so much for your kind words and for taking the time to share your experience with CJCH Solicitors! We’re are really pleased you were happy with our conveyancing services and that our team could make the process smooth and stress-free for you.

Gemma, Theresa, and Kimberly will be delighted to know that their professionalism and dedication made a positive impact. If you ever need assistance in the future, please don’t hesitate to reach out. We truly appreciate your recommendation!

Rated 5 out of 5 stars

Excellent Service

Very professional service conducted in a friendly manner. Excellent communication throughout.

19 February 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you, Wayne! We’re so pleased to hear you appreciated the professional and friendly service. Your feedback means a lot to us!

CJCH Team

Rated 5 out of 5 stars

Very friendly solicitors easy to…

Very friendly solicitors easy to contact and very helpful Stephanie was my main solicitor and she is lovely
Thank you for everything

10 January 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you Pete, great to hear you found our team helpful and approachable. Stephanie will be delighted to know she made such a positive impact. We appreciate your trust in the CJCH team.

Rated 5 out of 5 stars

Sarah, Amelia and Holly 10/10

Amelia, Sarah and Holly are amazing. They kept me sane through my selling and purchasing process. They were easy to get hold of, knowledgeable and explained everything in a way I could understand. 10/10 and would recommend them to everyone. Thank you so much.

20 February 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you so much for your kind words and excellent 10/10 rating! We're delighted to hear that Sarah, Amelia, and Holly were such a great support during your selling and purchasing process. We look forward to helping you in the future.

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