CJCH SolicitorsReviews 

264
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 133 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the professionalism and helpfulness of the staff. Customers consistently praise the excellent service, noting that the team is dedicated, efficient, and always acts in their best interests. The customer service is often described as outstanding, with people appreciating the clear communication, quick response times, and ease of contact. However, some people were dissatisfied with the firm's proactivity, mentioning delays in transactions and issues with communication regarding mortgage offers. A few other people also felt that the company prioritized other parties over their paying clients and that their complaints were not handled with compassion.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, helpfulness, and... See more

Service

Customers consistently note positive experiences with service, describing it as fantastic, professional, and... See more

Customer service

Consumers find customer service to be positive, highlighting the approachable, responsive, and clear guidance... See more

Response time

People report positive experiences with response times, highlighting excellent communication and prompt... See more

Customer communications

Reviewers highlight positive aspects of contact, noting that communication was quick, informative, and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had Amelia Hunt acting on our behalf with our property sale and purchase. What an incredible solicitor she is. She was thorough and professional through out the entire process. She was always quick... See more

Company replied

Rated 5 out of 5 stars

Amelia and team have been fantastic from start to finish. My purchase was never straight forward and simple but the team remained professional and guided me through every step. Even post completion wh... See more

Company replied

Rated 5 out of 5 stars

The other side changed solicitors and spent so long getting what Sarah and Emily needed, they did lots of extra work and were very diligent in getting us over the line before our mortgage offer expire... See more

Company replied

Rated 5 out of 5 stars

Matt Ridler from the Swansea office was absolutely incredible. From the first meeting to the conclusion I couldn’t have asked for more. Communication, knowledge, professionalism and mentality was seco... See more

Company replied


Company details

  1. Legal Services
  2. Conveyancer
  3. Employment Attorney
  4. Estate Planning Attorney
  5. Family Law Attorney
  6. Real Estate Attorney

About CJCH Solicitors

Written by the company

Award-Winning Legal Practice

CJCH Solicitors is a multi award-winning legal practice, with over 40 years experience in personal and corporate, and legal aid services. We focus on supporting the community and delivery legal services which cater to a wide variety of lifestyle requirements.

Contact info

4.9

Excellent

TrustScore 5 out of 5

264 reviews

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1-star

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This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(264)

125 reviews in the last 12 months

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Rated 5 out of 5 stars

Amelia and team have been fantastic…

Amelia and team have been fantastic from start to finish. My purchase was never straight forward and simple but the team remained professional and guided me through every step. Even post completion when questions were raised they helped resolve everything they could so I was as stress free as possible.

29 May 2026
Unprompted review
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Reply from CJCH Solicitors

Thank you Liam for taking the time to share your experience with us.

We know that property purchases are rarely straightforward, so we are really glad Amelia and the team could guide you through the process and help ease some of that stress, even after completion.

We appreciate you choosing us, and we wish you all the best.

Best regards,
CJCH Bridgend Team

Rated 5 out of 5 stars

Property Conveyancing

We had Amelia Hunt acting on our behalf with our property sale and purchase. What an incredible solicitor she is. She was thorough and professional through out the entire process. She was always quick to respond to calls and emails and resolved our concerns swiftly. Selling our property wasn't easy but she made the process calm and took all the stress away from us. We couldn't have asked for a better solicitor to act on our behalf and the fact she's still a trainee is mind blowing. She has an incredible career ahead of her. She's an asset to CJCH Solicitors. Thank you so much Amelia!

2 July 2026
Unprompted review
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Reply from CJCH Solicitors

Hi Nia,

Thank you so much for taking the time to share your feedback about your experience with Amelia. It really means a lot to us.

We're genuinely grateful to hear that she was able to guide you through the sale and purchase process so smoothly. It's clear how much care she put into looking after you both, and your kind words about her professionalism and responsiveness will definitely make her day. She's a real credit to the team, and we're lucky to have her on board.

Thanks again for choosing CJCH Solicitors. We hope everything goes brilliantly with your new property.

Warm regards,
CJCH Bridgend Team

Rated 5 out of 5 stars

selling house

sarah evans and emily harding were and are excellent at bridgend ..thank you...

1 July 2026
Unprompted review
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Reply from CJCH Solicitors

Hi John, thank you so much for taking the time to leave us a review, it really does mean a lot. We're so glad to hear that Sarah and Emily made such a positive impression during your time with us at Bridgend. We'll be sure to pass on your kind words to them both.

It's always great to know when our team is hitting the mark. We hope to work with you again in the future!

Warm regards,

CJCH Team

Rated 5 out of 5 stars

Look no further

From the beginning, we were kept up to date with the progress, and various milestones reached.
Communication was exellent, and any queries were dealt with promptly.
Rebecca, and Shauna were a pleasure to deal with..Thankyou

26 June 2026
Unprompted review
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Reply from CJCH Solicitors

Hi Bob, thank you so much for taking the time to leave us such a kind review! We're really glad to hear that you felt well-informed throughout the process and that our communication hit the mark. We'll be sure to pass your lovely words on to Rebecca and Shauna — it will mean a lot to them. It was a genuine pleasure working with you, and we hope to be of service again in the future.

Warm regards,
CJCH Blackwood Team

Rated 5 out of 5 stars

Matt Ridler from the Swansea office was…

Matt Ridler from the Swansea office was absolutely incredible. From the first meeting to the conclusion I couldn’t have asked for more. Communication, knowledge, professionalism and mentality was second to none. Would 100% recommend CJCH but more importantly for me Matt Ridler. Thank you for all your help.

22 June 2026
Unprompted review
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Reply from CJCH Solicitors

Thank you so much for taking the time to leave such a wonderful review, Trevor! It's great to hear that Matt made such a positive impression from start to finish. We'll be sure to pass your kind words on to him — feedback like this really does mean a lot to the whole team. We're glad we could help, and we hope to work with you again in the future.

CJCH Team

Rated 5 out of 5 stars

Extremely helpful

Dealt with Kimberley Lenahan throughout the sale of my property, would 100% recommend, very efficient and helpful throughout

30 June 2026
Unprompted review
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Reply from CJCH Solicitors

Thanks so much for taking the time to leave this review, Nathan. We really appreciate you sharing your experience working with Kimberley. It's great to hear that she was able to make the property sale process smooth and straightforward for you. That kind of feedback means a lot to us and keeps us motivated to maintain the high standards our clients expect. Thanks again for choosing us.

CJCH Team

Rated 5 out of 5 stars

The Best around

We cannot recommend Matt Ridler highly enough. From start to finish, Matt represented us with complete professionalism, outstanding communication, and unwavering support.

Every step of the process was explained clearly, and we were always kept fully informed. Whenever we had questions or needed advice, Matt was approachable, responsive, and gave us clear, honest guidance that gave us confidence throughout.

Most importantly, he successfully got our case resolved and cleared, achieving the outcome we had hoped for. His knowledge, dedication, and attention to detail were exceptional, and we always felt that he genuinely had our best interests at heart.

If you're looking for someone who is professional, reliable, and truly goes above and beyond for their clients, look no further. Matt is simply the best at what he does, and we would 1000% recommend him to anyone needing legal representation.

Thank you again, Matt, for everything you've done for us.

29 June 2026
Unprompted review
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Reply from CJCH Solicitors

Chris, thank you so much for taking the time to leave such a kind and thoughtful review. It really does mean a lot to us.

We're so glad to hear that Matt was able to guide you through the process with clarity and support, and most importantly, that you got the outcome you were hoping for. That's exactly what we aim for with every client.

We'll be sure to pass your lovely words on to Matt — feedback like this goes a long way.

Wishing you all the best, and thank you again for trusting us with your case.

CJCH Team

Rated 5 out of 5 stars

Staircasing

CJHC solicitors represented us when we staircased to 100% ownership of our house.

Communication was always very quick and efficient and although our seller's solicitors seemed very incompetent and therefore delayed the process unnecessarily we felt that CJHC were very professional and supportive.

29 June 2026
Unprompted review
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Reply from CJCH Solicitors

Hi Lioba, thank you so much for taking the time to share your experience with us.

We appreciate you highlighting our quick communication and support, especially when dealing with the delays from the seller's side. It's great to know you felt our team was professional and supportive throughout the staircasing process.

All the best,
The CJCH Bridgend Team

Rated 5 out of 5 stars

The other side changed solicitors and…

The other side changed solicitors and spent so long getting what Sarah and Emily needed, they did lots of extra work and were very diligent in getting us over the line before our mortgage offer expired for the second time! Thanks so much for your service to us.

29 June 2026
Unprompted review
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Reply from CJCH Solicitors

Hi Sam,

Thank you for taking the time to share your experience with us. It's great to hear that Sarah and Emily's diligence and hard work made a real difference, especially with the pressure of your mortgage offer deadline. We appreciate you putting your trust in us.

All the best,
The CJCH Team

Rated 5 out of 5 stars

Wouldn’t use anyone else!

Amelia was brilliant at communicating each and every step during our recent house sale. Very professional and always quick responses! Would recommend time and time again! Fantastic service, thank you!

19 June 2026
Unprompted review
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Reply from CJCH Solicitors

Hi Faye,

Thank you so much for taking the time to share this. We're very happy to hear that Amelia provided such great support and communication during your house sale. We'll be sure to pass on your kind words.

All the best,
The CJCH Bridgend Team

Rated 5 out of 5 stars

Best Service …

Both Shauna Bright and Rebecca Olowo-Fela, both of CJCH solicitors Blackwood, who dealt with the conveyancing of my property were efficient, professional and provided the best customer care I could have wished . I have no hesitation in recommending them for any legal matters.

26 June 2026
Unprompted review
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Reply from CJCH Solicitors

Thank you for taking the time to share your experience with us. We're so glad to hear that Shauna and Rebecca provided you with such a positive and efficient service. It means a great deal to us, and we'll be sure to pass on your kind words to them both.

All the best,
The CJCH Blackwood Team

Rated 5 out of 5 stars

Highly recommend

Highly recommend, our first time buying and selling we were kept upto date and everything explained throughout the process.
Many thanks

26 June 2026
Unprompted review
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Reply from CJCH Solicitors

Hi Sarah,

Thanks so much for taking the time to share your experience. It's great to hear that the team kept you well-informed every step of the way, especially since it was your first time buying and selling.

We really appreciate you choosing us.

All the best,
The CJCH Blackwood Team

Rated 5 out of 5 stars

Clear and communicative

Clear and communicative. A very smooth process for my first home. Thank you Sarah and Emily for all your help.

25 June 2026
Unprompted review
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Reply from CJCH Solicitors

Hi Hannah,

Thank you so much for taking the time to share your experience with us. It's great to know that Sarah and Emily made the process of buying your first home a smooth one.

We appreciate you choosing us, and we wish you all the best in your new home.

All the best,
The CJCH Team

Rated 5 out of 5 stars

Amazing team have helped me and…

Amazing team have helped me and explained everything in detail so I wouldn't worry or panic. Would highly recommend

24 June 2026
Unprompted review
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Reply from CJCH Solicitors

Hi Kirsty, thank you so much for taking the time to share your experience. It means a lot to us that our team could provide clear explanations and support when you needed it. We truly appreciate your recommendation.

All the best,
The CJCH Team

Rated 5 out of 5 stars

We owned the leasehold, bought the freehold and then sold the freehold of a residential property.

We have bought and sold properties over the years as buy to let landlords and NEVER have we been kept informed like how Kimberley kept us constantly updated and we really knew that she was working for us helping to pull together a difficult chain when CJCH were ready to complete months before the chain caught up. Thanks so much Kimberley and CJCH. Your efforts and professionalism are really appreciated. Ian and Rachel

17 June 2026
Unprompted review
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Reply from CJCH Solicitors

Hi Ian and Rachel,

Thank you so much for taking the time to share such a detailed account of your experience. We truly appreciate your feedback.

It's great to hear that Kimberley's communication made a real difference, especially with the complexities of managing the chain. We know how important it is to feel kept in the loop, and we're glad our team could provide that for you.

We'll be sure to pass your kind words on to Kimberley.

All the best,
The CJCH Bridgend Team

Rated 5 out of 5 stars

I used CJCH Solicitors for the sale of my property

I used CJCH Solicitors for the sale of my property. I cannot recommend this company enough. Kimberley Lenahan was so professional, approachable and efficient. Nothing was ever to much and every question we had was answered so promptly. I am very happy to now be working with Kimberley again as a buyer of a new property.

12 June 2026
Unprompted review
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Reply from CJCH Solicitors

Hi Nicole,

Thank you so much for taking the time to share your experience with us. It’s great to hear that Kimberley could make the process of selling your property a smooth one. We really appreciate your kind words about her professionalism and efficiency.

We're looking forward to working with you again on the purchase of your new property.

All the best,
The CJCH Blackwood Team

Rated 4 out of 5 stars

Very Good service.

Very Good service.

1 April 2026
Unprompted review
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Reply from CJCH Solicitors

Hi Diana,

Thank you for taking the time to share your feedback with us. We really appreciate it.

All the best,
The CJCH Bridgend Team

Rated 5 out of 5 stars

Had a great experience dealing with…

Had a great experience dealing with CJCH and would 100% recommend.

9 June 2026
Unprompted review
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Reply from CJCH Solicitors

Thank you James, for taking the time to share your positive experience. We really appreciate your feedback and recommendation.

All the best,

The CJCH Team

Rated 5 out of 5 stars

My solicitor

My solicitor, Ross Lang made a very difficult situation easier on myself and my family. Highly recommend cjch solicitors and Ross in particular

9 June 2026
Unprompted review
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Reply from CJCH Solicitors

Thank you Sarah for taking the time to share your feedback. It means a lot to us to know that Ross was able to make a difficult situation easier for you and your family. We appreciate you recommending our firm.

All the best,

The CJCH Bridgend Team

Rated 5 out of 5 stars

Sarah Evans and Emily Harding were fantastic

Sarah Evans and Emily Harding were fantastic in dealing with my mother’s flat purchase. They responded promptly to emails and often even answered the phone themselves. If busy, someone on their team took a message and my calls were always returned. They spoke in clear, plain terms and were flexible in sending hard copies when my elderly mother requested these instead of emails.
I cannot really rate them highly enough. I only wish that we had asked them to help with our sale too - our London solicitor was exhausting in her inefficiency!
Thank you Sarah and Emily! Keep up the good work!

8 June 2026
Unprompted review
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Reply from CJCH Solicitors

Hi Sarah,

Thank you so much for taking the time to share this wonderful feedback about your experience with Sarah Evans and Emily Harding. It’s great to hear they were able to make the process of your mother's flat purchase a smooth one.

We really appreciate you highlighting their clear communication and flexibility – that’s exactly the standard we aim for with all our clients. We'll be sure to pass your kind words on to both of them.

All the best,

The CJCH Bridgend Team

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