Chrono24 Reviews 

49,466
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 6,329 reviews, reviewers overwhelmingly had a great experience with this company. Many customers enthusiastically praise the platform for offering an exceptionally easy interface, smooth purchasing processes, and secure escrow services that protect both buyers and sellers alike. Reviewers frequently note the remarkably fast shipping times, secure packaging, and the extensive selection of authentic luxury timepieces available from highly trusted international dealers. However, some people mentioned that a small number of watches experienced unexpected mechanical faults or stopped working entirely shortly after arrival. A few other people also felt that third-party delivery carriers caused frustrating shipping delays or mishandled packages during transit.

What people talk about most

Product

Consumers find product satisfaction to be high, frequently highlighting that items arrive safely packaged and... See more

User experience

Reviewers highlight positive aspects of user experience, frequently describing the platform as simple, easy... See more

Service

People report positive experiences with service, highlighting secure escrow options and predictable delivery... See more

Website

Customers expressed strong satisfaction and appreciation regarding the website, highlighting its... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt shipping,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Chrono24- Important tool that doesn’t duplicate that ‘auction’ web site. I consistently find new items here that don’t appear elsewhere. Since I avoid buying from Reddit,Chrono24 has been a trusted... See more

Rated 5 out of 5 stars

First time Chrono24 buyer. I was a little hesitant at first, but now being on the other side of the purchase I couldn’t be happier. Chrono24’s escrow services ensures both sides are protected and full... See more

Rated 5 out of 5 stars

Shipping took 2 days to arrive. Tracking included. Super fast with several hours to package and ship out. Watch was shipped out in original packaging. Certificate and brand new watch received. Very ha... See more

Rated 5 out of 5 stars

I felt very comfortable reading reviews and the reputation of Chrono 24. I like the communication back-and-forth with the seller and making sure I did receive the product and approved of it. I took th... See more


Company details

  1. Watch Store
  2. Clothing Store

Written by the company

Buy new & pre-owned watches on Chrono24 & sell them globally. More than 295,320 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

49K reviews

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4.7

All reviews

(49,466)

6,579 reviews in the last 12 months

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Rated 5 out of 5 stars

Ease of use

The site is easy to navigate and made the contact with the seller a pleasure. Also, knowing that the security of the payment was a priority

16 September 2026
Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. The dealer worked with me on the price, and the watch was exactly as described in the ad. It shipped overnight and arrived safely packaged. Excellent communication and service—I’d definitely buy from this dealer again!

8 September 2026
Rated 5 out of 5 stars

A happy customer

They seamlessly facilitate the buying and selling of watches. The whole process is streamlined and easy.

15 September 2026
Rated 5 out of 5 stars

Very pleased with the process

The seller was very responsive. They answered all of our questions quickly and provided additional photos, video, and documentation. Chrono24’s standard 14 day escrow service gave us plenty of time to unpack the watch and take it to a local dealer to look at it so we felt confident. We are very pleased the whole transaction.
And the watch is gorgeous!

15 September 2026
Rated 5 out of 5 stars

It’s always a great experience…

It’s always a great experience purchasing through Chrono24. Very smooth process. I keep getting updates regarding my purchase and the item gets delivered on time. No issues. I am very happy with my watch!!! Thank you! Definitely getting another one soon.

2 September 2026

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