Chipex Reviews 

2,716
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 334 reviews, reviewers had a great experience with this company. Customers frequently praise the clear instructions and state that the product delivers a fantastic colour match for various touch-up repairs. Reviewers note that the overall user experience is smooth, simple, and effective, successfully saving significant time and money compared to professional body shops. Consumers appreciate the outstanding quality and value, highlighting how easily the kit handles minor stone chips. However, some customers also noted that the blending solution could occasionally remove the applied paint completely if not handled with extreme care. A few other people also felt that the results were disappointing and not worth the money when dealing with deeper scratches or mismatched shades.

What people talk about most

Product

Users describe positive interactions with product, highlighting the accurate color matching and comprehensive... See more

Quality

Customers had positive experiences with quality, highlighting that the kit includes everything needed for... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the straightforward application... See more

Instructions

Clients share positive opinions on instructions, noting they are clear, well-informed, and easy to follow for... See more

Value for money

People report ambiguous experiences with value for money, as opinions are sharply divided. Many reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Prior to selling one of my cars I noticed due to the boot not being aligned correctly it had been hitting off the plastic bumper protector, resulting in a chunk of paint being taken off down to th... See more

Company replied

Rated 4 out of 5 stars

Colour match was not correct and paint did not blend to fill level. Tried multiple times to build up and blend, followed instructions closely. Realistically it was never going to recreate a shop finis... See more

Company replied

Rated 4 out of 5 stars

Had a small area of paint damage on the wheel arch possibly in the car park by another car's door. After doing some research I decided to give chipex a try as it was the most cost effective option and... See more

Company replied

Rated 5 out of 5 stars

Amazing stuff, had multiple light scratches all clump together on rear panel, cleaned it with blending solution and then applied the paint to a microfiber cloth to rub it in. Buffed it out with poli... See more

Company replied


Company details

  1. Vehicles & Transportation

Information provided by various external sources

Chipex® was launched in 2009 so as to provide a fast, very effective and safe solution for the home user to repair paint damage to vehicles to a high standard, without the time and expense of going to a body shop.


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(2,716)

292 reviews in the last 12 months

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Rated 5 out of 5 stars

Chipex and Ocean Deep paint repair

Quick and efficient service, the product came well packed with everything that I would need for the repair. The outcome of the job can been seen on the photos on their site and I am amazed at the colour match to the car. Overall a bit of elbow grease and a Chipex repair pack turned a set of bad scuffs, chips and scratches into an amazing outcome.

30 April 2026
Unprompted review
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Reply from Chipex

Thanks so much for your perfect review and feedback! We're so pleased you got such great results with Chipex

Rated 2 out of 5 stars

Filled a stone chip but I'm unable to…

Filled a stone chip but I'm unable to flat it back. The block and gauze does absolutely nothing so will have to get it done professionally

26 April 2026
Unprompted review
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Reply from Chipex

Hi Alex, sorry to hear you are having issues with the paint. Please do hold the blending solution on the paint for a little longer if you aren't able to flat it back or email us at info@chipex.co.uk and we will help resolve this for you.

Rated 1 out of 5 stars

The worst experience .I don't really…

The worst experience .I don't really really recommend.after I put the product on the car I had to go for a professional garage to help me to take it of not to make it worst then it was.so before you apply think twice because you may finish pay more

25 April 2026
Unprompted review
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Reply from Chipex

Hi Ionut, I am sorry to hear you have had issues with your Chipex kit. Please email us at info@chipex.co.uk so we can help further

Rated 5 out of 5 stars

Does exactly what it says on the tin.

Does exactly what it says on the tin.
It took a few layers but it will protect the paint/ bodywork and is barely noticeable.
Instructions are clear, kit has everything you need customer service is spot on.
If you want a purfect finish - get a respray, if you want a quality alternative that does what you need - do this.
I will buy again.

25 April 2026
Unprompted review
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Reply from Chipex

Thanks so much for your brilliant feedback and 5* review Mr B. We're delighted you got such great results with Chipex!

Rated 1 out of 5 stars

Overpriced and the adverts are misleading

Certainly well overpriced for what it is, the AI images of before and after suck you in to spending 10 times as much as you need to. Despite application to the letter of their instructions, most of the paint came off when we hand washed the car for the first time a month later. Chipex even admitted on a Facebook comment that it is not professional and only for minor stone chips, yet their advertisements suggest otherwise. Why are there so many 5 star reviews? In the tube containing the product is a leaflet, thd leaflet says leave us a 5 star review and we will send you another kit of a colour of your choice!

27 March 2026
Unprompted review
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Reply from Chipex

Hi Karl, I am sorry to hear you have had issues with your Chipex kit. Please email us at info@chipex.co.uk so we can help further

Rated 1 out of 5 stars

Simply doesn't work

Simply doesn't work. Followed the instructions to the letter. Tried this several times on different cars and every time the 'special blending solution' just discolours the paint left over.

23 April 2026
Unprompted review
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Reply from Chipex

Hi Matt, I am sorry to hear you have had issues with your Chipex kit. Please email us at info@chipex.co.uk so we can help further

Rated 1 out of 5 stars

Chipex pro 100% colour match kit

So bought the Chipex pro kit, all colour matched to my car apparently. Followed instructions to the letter of every step. Timed the drying process and have tried multiple times, different amount of solution etc, as its recommended you use it sparingly. As I can safely say in my experince, what a load of crap. Will not be buying again and will be warning others about this product. Shocking.

23 April 2026
Unprompted review
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Reply from Chipex

Hi Martyn, sorry to hear you have had issues with your Chipex kit. Please could you email us at info@chipex.co.uk so we can help to resolve this for you.

Rated 5 out of 5 stars

Colour match was spot on, most chips are now invisible

I have a 2014 plate BMW 2 Series that had developed lots of small stone chips across the bonnet over the years. I’d avoided dealing with them for a long time because, in my experience, traditional touch-up pens tend to make things look worse rather than better. I’d previously used a BMW touch-up pen on a door chip and honestly, the result was pretty poor.

I was quite sceptical about spending money on the Chipex system, but after watching several YouTube reviews, I decided to give it a try. I’m very glad I did.

The results speak for themselves. As shown in the pictures, before, during, and after stages, the improvement is impressive and it actually looks even better in person. I’m very particular about my paintwork and have a strong eye for detail, so I don’t say this lightly around 90% of the chips have completely disappeared. I genuinely wouldn’t be able to point them out anymore, it’s as if they were never there.

The remaining 10% were deeper chips, and I’m confident that with a few more applications, even those could be significantly improved or fully blended in.

In short, this is a phenomenal repair system. If a body shop had achieved these results, I would have happily paid £100+ and walked away satisfied. I’m a very happy customer and will definitely be purchasing again. I’ve already recommended it to several friends. Thanks Chipex

18 April 2026
Unprompted review
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Reply from Chipex

Thanks so much for your very detailed feedback and 5* review, Matt. We're delighted you got brilliant results with your Chipex kit. We agree for deeper chips, the trick is to build up the layers until you are happy with the level and then blend and polish for a smooth result.

Rated 1 out of 5 stars

Not worth the expense compared to cheaper products

Followed the instructions to the letter and the result is I have just wasted the money on the product. End result no different to the significantly cheaper options tried in the past.

22 April 2026
Unprompted review
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Reply from Chipex

Hi Kevin, we're sorry you've had issues with your Chipex kit. We'll email you further to assist.

Rated 3 out of 5 stars

My car looked better with the original…

My car looked better with the original stone chips, awful product, my car looks hideous now, waste of time and money.
Blending solution Is just a panel wipe, absolutely nothing special for the blending paintwork for a smooth finish.
Save your money.

**Update on this occasion they could not match my unusual metallic green paint, customer service I can not fault,quick to resolve my unhappiness with a full refund.**

22 April 2026
Unprompted review
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Reply from Chipex

Hi Ricky, sorry to hear you are not happy with your Chipex kit. Please email us at info@chipex.co.uk and we will help further

Rated 1 out of 5 stars

What went right should be the question…

What went right should be the question you ask. I bought this kit over a year ago now but due to ill health, I've not been able to use it. It's a complete waste of money, it looks no better after applying everything. Worst paint kit ever! I purchased the one that is supposed to lasts 5 years.. don't waste your money. As for there being the top coat lacquer in the paint. That's also false. The blending solution just removes everything even when being gentle. It's made my car look worse than before I started. Shocking product. Save yourself £44.95

I have sent you an email!

22 April 2026
Unprompted review
Chipex logo

Reply from Chipex

Dear JB, we are sorry to hear you are so unhappy with the paint. Our large kits come with a 3 year shelf life and are covered by your 100% match guarantee. Please email us at info@chipex.co.uk so we can resolve this for you.

Rated 5 out of 5 stars

What a pleasant surprise near perfect

What a pleasant surprise.
The ordering process was simple, pop your registration number into their web site, and the vehicle and colour is instantly found.

Delivery was perfect, within 2 days via the trusted Royal mail.

The item is packed really well, with everything you need within the cylinder container. The instructions are well informed and clear to follow.

I had two chips to resolve. Bonnet stone chips which after the repair disappeared into the paint work.

The other chip was in an awkward place above the windscreen on the roof. To be honest this deeper chip which had started to rust was a bit more difficult to solve.

Initially I cleaned the chip, used the colour match paint for the repair, then after 10 to 15 minutes applied the blending solution. At my first attempt the solution removed quite a lot of the repair paint leaving a slight indent.
I repeated the process, but this time allowed the touch up paint to hardened for nearly 1 hour. Then I applied the blending solution.
This was a better result, but not as good as the bonnet chips.

After buffering the areas with the supplied polish, both repair are acceptable and a lot better than prior to the repair.

Overall a great product, colour match near perfect, with all the required accessories.

Would I buy again. Definitely yes.

14 April 2026
Unprompted review
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Reply from Chipex

Thanks so much for the 5* review and detailed feedback, Dave. We really appreciate you sharing the different techniques and your recommendation.

Rated 5 out of 5 stars

Great colour match

Great colour match. Bits of damage are no longer visible. Covered the marks up well. Really happy with the results after following all of the steps. Would highly recommend.

12 April 2026
Unprompted review
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Reply from Chipex

Thanks so much for your recommendation Annabel! We are delighted you can't see the damage any longer with Chipex!

Rated 5 out of 5 stars

Fantastic kit!

Ordered kit for Titan Silver BMW to repair a deep scratch. Whilst not absolutely gone (it would need to be sprayed really) it's done an absolutely fantastic job. Would recommend and will use again.

15 April 2026
Unprompted review
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Reply from Chipex

We're so glad you are delighted with your Chipex repair. We really appreciate your 5* review and feedback!

Rated 5 out of 5 stars

Finally got round to using my chipex…

Finally got round to using my chipex kit and wow. What an Excellent product with the tools needed for the job and clear instructions that if followed will produce near perfect results. Can’t praise enough

12 April 2026
Unprompted review
Chipex logo

Reply from Chipex

We're glad we bowled you over with your Chipex kit, Sam! Many thanks for your great review and praise, it is very much appreciated!

Rated 5 out of 5 stars

My bonnet was really bad

My bonnet was really bad. So many chip marks I wasn’t expecting a huge improvement. However I am over the moon with the outcome. I will definitely be using this again!

13 April 2026
Unprompted review
Chipex logo

Reply from Chipex

We're delighted Chipex has exceeded your expectations, Arsalan. Thank you so much for your 5* review and feedback.

Rated 5 out of 5 stars

Amazing Results - Buy With Confidence !!!!

I was a little cautious about using this product as just how good can a DIY paint repair kit be?!?! Well, what can I say, from the point of talking to the team regarding the colour match for my Mercedes to the speed the product was delivered I was impressed; however, nothing prepared me for just how good the results would be of the significant chip damage on my car door from another cars door slamming into my passenger door. I spent a good 5 hours slowly building up the layers and allowing them to cure, the results I expected i.e. a 3 foot fix were blown out of the skies, I cannot find the two scratches that went down to the primer, 100% invisible repair. Also treated a dozen or so small stone chips, these vanished just as well but with a single dap of paint, blending and polish. I cannot recommend this product enough, absolute game changer. Just be aware you need to be patient on larger dinks to the paintwork but your patience will be well rewarded.

11 April 2026
Unprompted review
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Reply from Chipex

We're absolutely delighted you had amazing results with your Chipex kit, Rob. Those were definitely a few hours well spent. We really appreciate your feedback, 5* review and faith in Chipex!

Rated 5 out of 5 stars

Great product

Great product, timely delivery. Easy to follow instructions. Great colour match. Patient build up of the paint produced very satisfying results in 30 minutes. (On a warm day)

8 April 2026
Unprompted review
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Reply from Chipex

Thanks so much for your 5* review, Graham. We're delighted you had great results with Chipex!

Rated 5 out of 5 stars

Someone had done a poor job on patching…

Someone had done a poor job on patching the paintwork previously from stone chips. Well
Chipex to the rescue a fantastic product and finish.

2 April 2026
Unprompted review
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Reply from Chipex

We're so glad we were able to rescue the situation with you, Tom! Many thanks for your perfect review.

Rated 5 out of 5 stars

Jag had a few stone chips which looked…

Jag had a few stone chips which looked terrible on the car Seen this advertised and thought a little expensive but give it a go. The kit included everything you’d need and very impressed. Simple to use and definitely worth doing as you will put that much back on the value of your vehicle. Give it a try

8 April 2026
Unprompted review
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Reply from Chipex

Thanks so much for sharing your feedback, Richard. We're delighted you got brilliant results with Chipex!

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