Inadequate Response Times
Our solar was installed during a big renovation last year. Unfortunately, there has been an ongoing issue with the CT clamp, which we have contacted them about several times, and it remains unresolved. Someone was out once but it was not fixed, and they've not responded to follow ups to correct it since. So we have a product that does not function as it should and a company that will not respond. As customer service goes, that's not ideal.








