Quality material, but the fit is a bit small, especially after the first wash. Would prefer a custom rhinestone offering, but sparkle letters will do. Not sure how long they'll last after repeated was... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really great shirt and cool design the shirt is smooth and thin so perfect for the summer. First time having a reel phone number to chat with Cherry to follow my order and she is really helpful an... See more
Company replied
Cherry was so helpful, really responsive and made the whole process way easier for me. Def someone who cares. The clothes look exactly like the pictures and fit sooo well, I’m really happy with them.... See more
Company replied
I’ve placed two orders from this store, and both have exceeded my expectations. I will say that the print quality is quite delicate, so if you can hand wash, you should do so (if not, delicate cycle o... See more
Company replied
Company details
Written by the company
At Cherrykitten we love every passion and interest in y2k because it is a reference to your UNIQUENESS. Your new clothes are made to please yourself, and so is your life.
Contact info
No. 8 Ng Fong Street, A112, Kowloon, HongKong, 999077, HongKong, Hong Kong
- support@cherrykitten.com
- www.cherrykitten.com
4.3
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
CHERRY ON TOP
CHERRY, my order just came and i am beyond amazed. I was a bit hesitant before my first order, but all my doubts are gone, the quality of these products are soooo good!!! Everything came very nice and well packed, i am in love with my order. 10/10 recommend, i will definitely order more!!
2 March 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Aww, thank you! 💖
So happy your order blew you away—and that you’re now a CherryKitten believer! We’ll make sure CHERRY sees your sweet note.
10/10 from you = 10/10 joy for us! 😊✨
Cherrykitten Customer Service Team
Custom tshirt!
I ordered a custom “I love my girlfriend” shirt for my boyfriend and all the photos came out wonderfully! The placement was chefs kiss. Can’t wait to order more. I also ordered some jerseys and they looked awesome! Thanks Cherry!
14 March 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
That’s so sweet—love the custom shirt idea! 😍
So glad the prints and jerseys turned out awesome. Can’t wait to create more for you soon! ✨💛
Cherrykitten Customer Service Team
quick shipping and good quality…
quick shipping and good quality products:))
16 February 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you! So glad you’re happy with the shipping and quality! 😊💛
Cherrykitten Customer Service Team
Excellent products
Excellent products, always arrive in perfect condition and brilliant aftercare team for any queries you might have!
15 March 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you so much! We’re thrilled you love the products and the support—means a lot! 😊✨
Cherrykitten Customer Service Team
amazing quality and absolutely love the…
amazing quality and absolutely love the products!! such a sweet customer service aswell!!
considering that: CHERRY
14 March 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you—CHERRY sweet of you to say! 🍒😊
Cherrykitten Customer Service Team
The quality of the jersey and tights I…
The quality of the jersey and tights I bought are amazing. It makes up for the long shipping time for sure. I tell everyone to buy Cherry Kitten and I will absolutely purchase again!
6 March 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you so much! We’re thrilled you love the quality—and that you’re spreading the word about Cherry Kitten! 💖
Cherrykitten Customer Service Team
Order came fast
Order came fast, I ordered from Europe, it took about 2 weeks for the package to arrive.
Everything has a good long life potential Quality. Stunning designs, it's just giving "cunty" -love that 🙌
24 January 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
So glad you’re loving the quality, designs, and that fierce energy—thank you! 🙌✨
Cherrykitten Customer Service Team
Love the quality and fit of my shirts…
Love the quality and fit of my shirts and singlets, super cute designs, amazing service and delivery was on time! Defs will be buying from here again x
14 March 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Aww, thank you! So happy you’re loving everything—can’t wait to see you back for more! 💖
Cherrykitten Customer Service Team
Thanks Wesley!
Took a while for my order to ship but they were quick to respond on instagram when i asked for updates. Wesley was lots of help when it came to figuring out what was going on with my order. Very worth the wait tho, love the shirts i bought!!
14 March 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Thank you so much for your wonderful review 😊 We’re really sorry for the shipping delay, and we’re glad our Instagram team could assist you promptly with updates, and that Wesley was able to help sort out all your order concerns for you. It means the world to hear the wait was totally worth it and that you love your new shirts—this makes our day! We truly appreciate your patience and amazing support, and we look forward to welcoming you back soon.
Best regards,
Cherrykitten Customer Service Team
Reply from Cherrykitten
Dear customer,
Thank you for your great review 😊 So glad you love our cool selection! We appreciate you letting us know the clothes run a little small—this helpful tip will go a long way for our other shoppers. Thanks for your support!
Best regards,
Cherrykitten Customer Service Team
I could've bought good groceries....
I could've bought good groceries that were better than what I ordered for the price of this piece of cr@p
And who the heck delivers something at midnight!?
12 March 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
We sincerely apologize for the terrible experience you’ve had with your order and the late delivery 😞 This is absolutely not the standard we aim to provide, and we’re truly sorry for the frustration and disappointment this has caused you.
We take your feedback extremely seriously and want to make this right for you. Please reach out to our support team at support@cherrykitten.com at your earliest convenience, and we will promptly investigate the issues with your order and the delivery, then work out a satisfactory solution for you.
Again, we’re so sorry for the inconvenience and poor experience. We hope to have the chance to make this up to you.
Best regards,
Cherrykitten Customer Service Team
Fully a scam
Fully a scam. No returns
Update 3/13/26: I got the reply below to this review, as well as responses to my return request via email.
In the emails, they offered options for the return I tried to make, but none of the options were to actually return the item with a full refund. I was told to do so I would have to cover all of the return shipping costs, which are more than the value of the t-shirt.
I purchased 1 t-shirt that I tried to send back because the quality was shockingly poor, and the sizing is so off that I thought I received the wrong size at first (probably 2-3 sizes too small).
I still think this is fully a scam.
Update 4/12/26: Cherrykitten flagged this review for supposedly “containing harmful or illegal content”. That speaks for itself.
This review was first posted on 3/12/26.
12 March 2026
Unprompted review
Reply from Cherrykitten
Dear Customer,
We’re truly sorry to hear about your experience and understand how frustrating this must feel. Please rest assured that we take feedback like yours very seriously — we are not a scam, and we always aim to make sure every customer is satisfied with their order.
Could you please contact us at 📧 support@cherrykitten.com with your order number so we can look into this issue right away and find the best solution for you?
Thank you for giving us the chance to make things right. 💜
Best regards,
Cherrykitten Customer Service Team
Costumer service and delivery
Costumer service and delivery were perfect.
27 February 2026
Unprompted review
Reply from Cherrykitten
Dear Customer,
Thank you so much for your wonderful feedback! 💜
We’re delighted to know that you were pleased with our customer service and delivery — your satisfaction means everything to us.
We truly appreciate your support and look forward to serving you again soon! ✨
Best regards,
Cherrykitten Customer Service Team
10/10 experience
10/10 experience, the package came in perfect condition.
14 January 2026
Unprompted review
Reply from Cherrykitten
Dear Customer,
Thank you so much for sharing your 10/10 experience! 💜
We’re so happy to hear that your package arrived in perfect condition — your satisfaction truly means a lot to us.
We appreciate your support and hope to serve you again soon! ✨
Best regards,
Cherrykitten Customer Service Team
everything was perfect and on time
25 February 2026
Unprompted review
Reply from Cherrykitten
Dear Customer,
Thank you so much for your lovely feedback! 💜
We’re thrilled to hear that everything was perfect and arrived on time — your satisfaction means the world to us.
We truly appreciate your support and hope to see you again soon! ✨
Best regards,
Cherrykitten Customer Service Team
Cherry kitten scam updates
Bought an item from these a month later I still have not received my item you asked for the order number which you got and then absolutely nothing but rubbish we can do nothing as we sent the item but what about the customer I have not received my item and you stolen my money
SO EVERYONE WHO VIEW THIS WEBSITE BEWARE PUT YOUR MONEY BACK IN YOUR POCKET SCAM SCAM SCAM
I’m not getting into an online battle but thank you trust pilot as I said in my previous review not to be trusted this company tried to block my review a defamatory review and trust pilot rejected their statement so happy that the customer is been heard hopefully my parcel will come at some stage
Update totally forgot to keep ye up dated but my parcel arrived weeks later too late for what I wanted it for I’m a size 12 but bought a large was slightly tight maybe next paddy’s day looking at the funny side it will fit but I still stand by my original viewing you took way to long to deliver a parcel and ur item was sized wrong
11 March 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
We are deeply sorry for the fear, anger and disappointment you have experienced - waiting an entire month without receiving your package and feeling ignored is completely unacceptable and we take full responsibility for this horrific experience.
We understand that you have previously provided an order number, but our team was unable to locate your record with the details we have. To find your order immediately and resolve this issue for you, please send us:
Your order number
The email address you used to order
Your shipping name
We never want any customer to feel like their money has been stolen or their trust has been broken. That's not who we are and we're determined to make it work for you.
Please send your order details so we can assist you immediately.
Cherrykitten Customer Service Team
i love.
the baby tee that i ordered came on time, fit like PERFECTION, and was also just the cutest thing ever i’m clinically obsessed, thank ya
20 February 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
Aww, this just made our day! 🥹So happy your baby tee arrived on time, fits like perfection, and is the cutest ever—we’re totally obsessed with it too!
Thank you so much for your love and support; it means the world to us.Can’t wait to see you rock it again soon! 💖
Cherrykitten Customer Service Team
Sadly I never received my order
Sadly I never received my order. It was marked as delivered by usps but unfortunately wasn’t, and usps apparently cant help unless the package was insured which I can’t even do. I’m very disappointed because this was my first order with CherryKitten and I wanted to order more but now I’m skeptical because with all that I had another package from H&M that was marked delivered at the same time and place as the CherryKitten order yet I did get the H&M package but not the CherryKitten one. I’ve spoken to both my delivery driver for usps in my neighborhood and the postmaster of my local usps office and like I said they couldn’t help me. I’m extremely sad because those shirts were not cheap and I was really looking forward to rocking your Heated Rivalry tops and more.
1 March 2026
Unprompted review
Reply from Cherrykitten
Dear customer,
We are so sorry you never received your order, even though USPS marked it as delivered—this is absolutely heartbreaking, especially since it’s your first order with CherryKitten. We completely understand your disappointment and frustration, and we feel terrible this happened.
We’ve tried our best to look up your order using your name and details, but we couldn’t find it without your order number.To help you right away, could you please send us:
Your order number (starts with #)
Your shipping name
Your email address used to place the order
Once you provide these, we will immediately launch a full investigation with the shipping team and resolve this for you at once—including a full refund or free reshipment, whichever you prefer.
You shouldn’t have to go through this, and we promise to take full responsibility.We hope we can fix this quickly and earn back your trust.
Looking forward to your reply so we can help you immediately.
Cherrykitten Customer Service Team
Overall review
I enjoyed my search in the website, it's got a lot of fun options for everyone. The payment method was really easy to follow. My package took a long time to arrive, probably over a month, which I didn't like but didn't mind because it wasn't anything urgent. The fabric in which my jerseys are made is not very comfortable, it is very hot and I think I wouldn't feel comfortable using them during the summer time. Other than that I am very happy with my purchase.
10 January 2026
Unprompted review
Reply from Cherrykitten
Dear Customer,
Thank you so much for your honest and detailed review!We’re thrilled you enjoyed browsing our site, loved the fun options, and found the checkout process easy to follow.
We sincerely apologize for the long delivery time, and that the jersey fabric feels too hot and uncomfortable for summer. We’re already passing this feedback straight to our logistics and product teams to make meaningful improvements.
We really appreciate your understanding and support, and we’re so glad you’re overall happy with your purchase!
Cherrykitten Customer Service Team
Very cute shirt
Very cute shirt. I absolutely love it. Good shipping time too and it's nice quality! I already placed my second order and will be coming back for more!
9 March 2026
Unprompted review
Reply from Cherrykitten
Dear Customer,
Thank you so much for your honest and detailed review!We’re glad you enjoyed browsing our website and found the checkout process smooth.
We’re sorry about the long delivery time and that the fabric feels a bit warm for summer — we’ll definitely pass your feedback to our team to improve both shipping speed and material quality.
We really appreciate your understanding and support!
Cherrykitten Customer Service Team
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